SA

Shehzad Anwar

Pakistan

Reviews

Review of Farfetch


Rated 4 out of 5 stars

Being Constructive

Unfortunately the first pair of shoes were brown instead of the black that I ordered, and they looked alright so I kept them. Still, they were too large for the 43s.

Along with them I ordered a 43 in a pair of black sneakers which were way too large. I don’t get around to returning them because I thought I’d gift them to someone.

I think Officine Creative, both pairs from them, need to standardise sizing. I have another pair of 43 sneakers which are perfect.

Delivery-wise, need more optionality. UPS doesn’t allow changes in time or address. This is inconvenient.

All of that said, I like the range, some of the offers, and wensite and customer care.

Your customer service is on point, and a special mention here for Ms. Shahd in your Dubai/Middle East office. She was attentive, understood what I needed, remained in touch and resolved my issue. A great resource and someone who furthers your brand.

July 31, 2025
Unprompted review

Reply from Farfetch

Hi Shehzad,

Thank you so much for taking the time to share your amazing feedback.

It means a lot to us that you had a positive experience and we hope you continue to choose FARFETCH as your luxury fashion destination.


FARFETCH