MA

MayZet

Mexico

Reviews

Review of Farfetch


Rated 4 out of 5 stars

Cannot import to Mexico above $1000 usd

It has a very wide variety of items, the discounts can be very high depending on the season. I love scanning for interesting things. In general shipping times are ok and everything arrives without damage. My only observation is that in Mexico we cannot buy anything over $1000 USD because it gets sent back, I know it’s the Mexican tax agency, but having a way to connect with importing agents for those cases when the item costs more than that. I’m limited to buying cheaper things.

September 19, 2025
Unprompted review

Reply from Farfetch

"Hi MayZet,

We're so disappointed to hear that your shopping experience with FARFETCH hasn't been as seamless as we aim to provide. We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.

If you have additional feedback or need help with an unresolved issue, please send an email with the subject “Trustpilot Review: Order ____” to customerservice@farfetch.com.

FARFETCH
"

Review of Farfetch


Rated 5 out of 5 stars

The package arrived very quickly and…

The package arrived very quickly and well protected. The product is great.

January 25, 2024
Unprompted review

Reply from Farfetch

Hi MayZet,

Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and we hope you continue to choose FARFETCH as your luxury fashion destination.

If there is anything else we can help you with, please send us an email with the subject “Trustpilot Review: Order ____” to customerservice@farfetch.com. We'll be glad to help you!

FARFETCH