Delivery is a nightmare
Prices are all over the place, sometimes extremely too expensive. Delivery is a nightmare. UPS and Fedex are just a nightmare : they do not allow for sign-in in advance, you have to wait all day long for a courrier who never comes on time or even on the announced day.
October 13, 2025
Unprompted review
Reply from Farfetch
Hi AD,
We're so disappointed to hear that your shopping experience with FARFETCH hasn't been as seamless as we aim to provide.
We appreciate you taking the time to share your feedback and we'll be using your comments to improve our service.
If you have additional feedback or need help with an unresolved issue, please send an email to customerservice@farfetch.com.
FARFETCH