Goodbye, PSA. Hello Beckett, SGC, SCA, etc
I've had numerous and decision-determining frustrations with PSA grading and authentication. I recently requested a simple QuickOpinion. I never received a response despite the fact that they advertise a 24-48h turnaround. Unable to navigate an absolutely awful website, I called PSA CSR. The CSR claimed the system "was not working" -- though they managed to successfully charge my credit account for a process that had never actually taken place.
Here are some common criticisms of PSA Grading:
1. Inconsistency in Grading: Many collectors and enthusiasts have voiced concerns about the inconsistency in PSA's grading standards. Some cards receive vastly different grades despite appearing to have similar qualities, leading to a sense of unpredictability.
2. Turnaround Times: PSA has often been criticized for its lengthy turnaround times. Collectors sometimes wait several months to receive their graded cards, which can be frustrating, especially during periods of high demand.
3. High Costs: The cost of grading services at PSA can be quite steep, particularly for high-value or bulk submissions. This can be a barrier for casual collectors or those with smaller budgets.
4. Customer Service: Some users have reported dissatisfaction with PSA's customer service. Issues such as lack of communication, difficulty in getting responses, and unsatisfactory resolutions have been cited.
5. Influence on Market Prices: There's a sentiment that PSA-graded cards often command higher prices in the secondary market, which can skew the true value of the cards based on the grade rather than the card's intrinsic value.
While these points highlight some areas where PSA could improve, it's also worth noting that they have a long-standing reputation in the industry, and many collectors trust their grading standards.
These standards have been replaced by a management team dedicated to ruining their company. Goodbye, PSA. Hello Beckett, SGC, SCA, etc.
February 2, 2025
Unprompted review