Norton has given me so much peace of mind knowing my devices and personal and professional information is being kept secure. I also how Norton provides so many tools across all my devices to help me... See more
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Review summary
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Based on these reviews
Company details
- #80 of 298 best companies in Software Company
- #30 of 60 best companies in Computer Accessories Store
About Norton
Written by the company
Millions of people around the world trust Norton. Our passion is more than just offering protection for your devices, online privacy, identity, or everything all-in-one. It’s to empower you and your family to feel safer in your everyday digital life. We believe that when you worry less about the darkness of cybercrime, you can live on the bright side. So, we make protection for your digital life easy. Opt-in to Cyber Safety.
Norton is part of Gen™ - a global company with a family of consumer brands.
We love to hear to your feedback, all of it. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We try to make it easy for you to connect with us through a variety of options including Norton.com/support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone.
Contact info
United States
- www.norton.com
Replied to 99% of negative reviews
Typically replies within 24 hours
Notification of any negative activity…
Notification of any negative activity in my credit reports immediately
I have used Norton for nearly two…
I have used Norton for nearly two decades and have found it easy to use and you can pick and choose extra things to add, if required. I would not use any other.
After having identity thief a year ago
After having identity thief a year ago. This program is monitoring my information closer. Because our information is out on the web. Companies, hospitals, doctors offices are being hacked. Since all our info is on computers everywhere. Once they hack in they retrieve thousands of people’s info. So it isn’t just a matter of us being more careful.
So far good experience
So far good experience. We have been with lifelock for 10 years
Norto very reliable and safe when it…
Norto very reliable and safe when it comes to your personal business safety
I want more for less
I have only part of what you do. I had everything but a person on ss can hardly afford all you check out. Would like the house part that protects me but can only afford the basics.
Works great
never have any problems and got notified when shady things were happening
They always have my PC protect oh and…
They always have my PC protect oh and my phone.
... you can talk with a human being …
in case you have a problem you can talk by phone with a human being to ask for and get help!
Norton does the job for which I pay
Norton does the job for which I pay; protecting my devices. However the website, like almost all product websites is difficult to navigate.
Norton has been a positive for me
Norton has been a positive for me. But I do not like the extra costs to take care of the so-called selling of my information. My name is common and these so-called companies and these so-called relatives are not affiliated with me at all. My protection should not be to pay more money. That is my frustration.
Knowing my online experience is secure
It took a while for me to connect and then..
It took a while for me to connect with an agent who actually understood my concerns and then solve them. Agent Micai was knowledgeable and able to explain the entire process to me. She is responsible for my satisfaction.
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