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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers are particularly satisfied with the high-quality products offered by the business. People appreciate the thoughtful design of the bags, highlighting their sturdiness and the variety of colors available. Customers find them ideal for travel and everyday use, praising their spaciousness and practical compartments. However, opinions on order and delivery services are mixed, with a low consensus among reviewers. Similarly, experiences with customer service vary. Despite these inconsistencies, the general sentiment towards the company remains positive, with many customers expressing their intention to repurchase and recommend the products to others.

Based on these reviews

Rated 4 out of 5 stars

Would have given 5* but there was a 2 week delay/communication problems. I didn't receive a email confirming my order. However, once this was sorted, the bag arrived very promptly and I am delighted w... See more

Rated 4 out of 5 stars

Im writing a new review as things have changed since my last review. My order for a Foldie bag was on the 23rd August. The first delivery didn't come to my address but this wasn't the fault of Fold... See more

Rated 5 out of 5 stars

I have purchased items three different times from Foldie Co. They provide fast shipping with good follow up on the progress. The quality of the Foldie bags is very high with many storage possibilities... See more

Company replied

Rated 5 out of 5 stars

Really fabulous customer service from Foldie today ( and it’s the weekend too!) So unusual to receive such prompt & polite service from any company these days ! Great products too ! I really lov... See more

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Rated 5 out of 5 stars

Foldies customer service is absolutely amazing I cannot fault them for anything such prompt responses and always resolves any issues if any arise. Their product is also brilliant for travelling wheth... See more

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Rated 5 out of 5 stars

Superb bag. Recently travelled to Albania and needed something I could trust to keep my valuables safe. The crossover bag was perfect. My cards were safe, my passports and money secure with the lockab... See more

Company replied

Rated 5 out of 5 stars

Not only is the product exactly as described, 😀 the support service is good too. My parcel was lost by the courier so Foldie refunded my parking expenses while chasing this. It eventually arrived saf... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Came on time. Was well packaged. Foldie bag is great. There's lots of space and plenty of pockets. Made from quality hard wearing material. Would highly recommend bag and company

Company replied

Rated 5 out of 5 stars

Great little bag for travel, or everyday! I took my crossbody to Italy and never worried about pick pockets. The locking clasp is wonderful. I gave the second bag to my husband. He travels often a... See more

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Rated 5 out of 5 stars

I’ve had my Foldie bag for ages, and it’s honestly one of the best travel buys I’ve ever made! It came with packing cubes, a toiletries bag, and a clear bag for liquids — such a clever set. The... See more

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Rated 5 out of 5 stars

I original purchased the BOGO Foldies. I was very happy with this purchase so I ordered a Foldie set for a Christmas present. After receiving it, I couldn’t resist purchasing two more Foldie sets du... See more

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Rated 3 out of 5 stars

The bags are great, as described except the colour isn’t as vibrant. The order tracking is poor. The email I received with a big Track my order button took me to the .com site when I had ordered o... See more

Rated 5 out of 5 stars

This company’s customer service is exceptional. After having a problem with my order (which I caused) a solution was found at no cost to me. Love The Foldie products and will be buying from them agai... See more

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Rated 5 out of 5 stars

I had an issue with a travel bag I purchased for my daughter. I notified The Foldie customer care team and we discussed my options. I recently received a new travel bag to replace the previous one I b... See more

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Rated 5 out of 5 stars

I absolutely love my Foldies! They are great quality! Very sturdy. Have held up beautifully through many flights and road trips. I love the sleeve that goes over my luggage to make it easy for getting... See more

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Rated 5 out of 5 stars

The Foldie bag is great! Used it this weekend! Fits more than you think, and durable. The 2 types of handles are very handy. I bought the Bundle package and the accessories are a wonderful addition. O... See more

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Rated 5 out of 5 stars

Firstly the amazing foldie crossbody bags I just received. I love them. These are for Christmas gifts and they will be loved by the family members. Great colours and super quality. I just emailed Ali... See more

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Rated 5 out of 5 stars

I have bought three different types of Foldie bags and I love them all. The Crossbody is great because you can hide it under your shirt or you can turn it into a fanny pack. The lock on the zipper kee... See more

Rated 5 out of 5 stars
Verified

I was given a foldie bag as a gift before a vacation last year. I couldn’t believe how much I was able to pack in it and the trolley sleeve was a huge relief while walking through the airport. I li... See more

Company replied

Rated 5 out of 5 stars

Love my Foldie bag and cross-body Foldie - so good for daily use (the latter) and recently when I travelled interstate on Jetstar (Australia) the flight attendant was making everyone put their carry o... See more

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Rated 5 out of 5 stars

My Foldie is already making two of our family members very happy and the other two family members very envious. It is so easy to pack everything and off you go. From the ease of ordering to my receivi... See more

Rated 5 out of 5 stars

I only just ordered the purses but the customer Service have proven to be excellant!! I some how accidently ordered 2 of the same colors & wanted different colors. I wrote to the customer Service dep... See more

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Rated 5 out of 5 stars

Not only are the bags really useful, but the people at Foldie are exceptionally nice. I made a complete mistake about my order and they were endlessly patient and non-judgemental, they helped me sort... See more

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Rated 5 out of 5 stars

Traveled to Scotland, from Texas, for two weeks. I used the travel bag as my under the seat personal item. I put my cross body inside, which had my wallet, reading glasses, lip gloss, some meds etc... See more

Rated 5 out of 5 stars

Great range of products which help you travel smarter and revolutionise the way you travel. I’ve Jam packed my foldie on a coupe of trips and still find room for more! It’s like having a bottomless... See more

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Rated 5 out of 5 stars

I saw The Foldie Crossbody on my Facebook page. I liked the concept as I was looking for a new, easy style everyday bag to keep my phone, keys etc. Especially as I’m often in Thailand with my wife... See more

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Rated 5 out of 5 stars

Fast shipping, very fine quality products well made. Responsive customer service. The awesome coastal blue color absolutely made my day! Not enough star ratings to give for my experiences with this c... See more

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Rated 5 out of 5 stars

I am delighted with my new Foldie cross body bag ... it does everything it says on the box! Delivery was a little slower than I had anticipated, and when I checked on progress I had a very quick and... See more

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Rated 5 out of 5 stars

Great customer service from Foldie and with very quick responses to emails too. I received a discount code via email offering a 10% discount but it didn't work - it was only for orders in the USA or C... See more

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Rated 5 out of 5 stars

First of all WONDERFUL customer service, a rarity these days, and this little company definitely gets my 100% satisfaction. I bought two Foldies, with the BOGO. Best thing I did, and now I want more... See more

Company replied

Rated 5 out of 5 stars

This company and their products are fantastic!! I want to buy more in other colors but I already have 3, including one bundle. The makeup bag that comes with the bundle is great! Unzip the bottom an... See more

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Rated 5 out of 5 stars

A year ago this past summer, my husband and I were traveling in South Africa with some friends who had rented this huge Toyota van with a back door that was hinged at the top so it opened straight u... See more

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Rated 5 out of 5 stars

I have delayed getting a FOLDIE but could not resist the BOGO and FINALLY purchased two with this sale. We leave on vacation next week and SO looking forward to using it.

Company replied

Rated 5 out of 5 stars

So delighted to receive my Foldie Crossbody Bag. I was beyond excited. I've used a bumbag for years but these bags are a modern take on that. It was well worth the wait. The quality of the materia... See more

Company replied

Rated 5 out of 5 stars
Verified

I generally do not write reviews, but my recent experience with Foldie warrants a huge “Thank you”. But first let me tell you the back story. I received a Foldie as a gift, actually I was given two... See more

Company replied

Rated 5 out of 5 stars

I bought 4 Travel bags, 8 Sling bags, and 2 Crossbody bags in multiple colors. I also purchased the Passport Holder and the Packing Cube set. The color choices are fabulous and the products are well m... See more

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Rated 5 out of 5 stars

I have the FOLDIE bum bag. Old fashioned as I am. I love it. I only used my black one. It was so handy at the airport. Then on my holiday, during the day and in the evening. I would definitely orde... See more

Company replied

Rated 5 out of 5 stars

I have 4 travel bags, 2 Fanny packs and just ordered 2 crossbody purses yesterday October 2025. Love my purchases from Foldie. Love the fabric, and how much they hold. I’ll probably have one of every... See more

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Rated 3 out of 5 stars

Delivery is NOT 4-8 days to the UK! It might as well have come on the slow boat from China! Order said it had shipped within a few days, followed the tracking then the tracking stopped... See more

Rated 5 out of 5 stars

Excellent bags good quality and great price, just what you need for holidays and ever day use.

Company replied

Rated 5 out of 5 stars

Great customer service! Great product! Received my bag with a small tear, just looked like it was missed when stitched and they are sending a new one immediately! Very pleased with the service and the... See more

Company replied

Rated 5 out of 5 stars

Great little bag. I’m using it as I write this. I’m on a walking holiday in Italy and it’s everything you need. Carries all essentials and is comfortable to wear. I’m very happy with this purchase.

Company replied

Rated 5 out of 5 stars

I have 3 crossbody bags and 2 slings. I love them all. The slings are my favorite :) All of them have great design, safety and color. They are light weight, so well thought out and just perfect for a... See more

Company replied

Rated 5 out of 5 stars

These bags are amazing!!! We travel a lot and Facebook ads always make me a little nervous as I have been burned….. but trust me when I say these are real and the best travel companion there is!!! I h... See more

Company replied

Rated 5 out of 5 stars

I love the Foldie Bags!! I purchased about 8, I will have to look! Then I purchased the organizer bags and the crossbody bags! My girls and Granddaughters are going to love them!!

Company replied

Rated 5 out of 5 stars

I’m very happy with my Purchase that I’ve bought several things to give away as Christmas presents.

Company replied

Rated 5 out of 5 stars

Good quality bag well designed with travel in mind. Great range of colours. Excellent price.

Company replied

Rated 5 out of 5 stars

Customer service is so helpful and kind. Quick to respond and offered a generous solution.

Company replied

Rated 3 out of 5 stars

The strap tab broke after one use. The return process "must be initiated within 60 days of receipt" and "The Foldie only accepts returns of product purchased from the official website www(dot)the(da... See more

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Company details

  1. #17 of 30 best companies in Bags and Luggage Store

Written by the company

The Foldie is a foldable travel bag that comes as a tiny square pouch. It expands into a large travel tote that has plenty of room for any kind of trip. The Foldie is perfect for traveling by airplane, on long road trips, visiting family on weekends, cruise vacations, working out at the gym, and so much more. One bag to fit all your needs! All orders get shipped from our five U.S.-based warehouses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I was given a foldie bag as a gift…

I was given a foldie bag as a gift before a vacation last year. I couldn’t believe how much I was able to pack in it and the trolley sleeve was a huge relief while walking through the airport. I liked it so much that I purchased one for each of my daughters. No more having to check luggage! A game changer.

October 5, 2025
The Foldie  logo

Reply from The Foldie

Hi Sue,

Thank you so much for sharing your lovely experience! 💛 We’re thrilled to hear that your Foldie made travel easier and more convenient — that trolley sleeve really does come in handy! ✈️

It’s wonderful that your daughters are now enjoying their Foldies too. We love knowing our bags help make family trips smoother and lighter!

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Great product

Great product, well made, lightweight and beautiful!

October 7, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Josephine,

Thank you so much for your kind words! 💛 We’re so glad you love the quality, design, and light feel of your Foldie.

Wishing you many happy travels with it! ✈️

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Really fabulous customer service from…

Really fabulous customer service from Foldie today ( and it’s the weekend too!)
So unusual to receive such prompt & polite service from any company these days ! Great products too !
I really love my new Foldie travel bumbag it is the perfect size to fit everything I need when out and about and reassuring to know my belongings are safe too. Would highly recommend the bags & the company 👏👍🌸

October 11, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Ros,

Thank you so much for your wonderful review! 🌸 We’re thrilled to hear that you love your Foldie travel bumbag and that our team could assist you promptly — even on the weekend! Your kind words truly mean a lot to us.

Wishing you many fun and worry-free adventures with your Foldie! 💛

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

I have the FOLDIE bum bag

I have the FOLDIE bum bag. Old fashioned as I am.
I love it. I only used my black one. It was so handy at the airport. Then on my holiday, during the day and in the evening.
I would definitely order more, and recommend them to anyone.

September 8, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Sarah,

Thank you so much for your lovely review! 💛 We’re delighted to hear how much you’re enjoying your Foldie bum bag — it sounds like the perfect travel companion for every occasion. We truly appreciate your recommendation and your continued support!

Wishing you many more adventures with your Foldie! ✈️

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

These are the most amazing bags

These are the most amazing bags , so much room in them . Also good for wet swimmers in the pocket . The bum bag is great to use I gave all my kids one and a friend . We all love them

December 6, 2024
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Sandy,

Thank you so much for your amazing feedback! 💛 We’re thrilled to hear that you and your family are all loving your Foldie bags — and it’s great to know the wet pocket is coming in handy! Your support and kind words mean the world to us.

Wishing you and your loved ones many more fun adventures with your Foldies! ✨

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Good quality bag well designed with…

Good quality bag well designed with travel in mind. Great range of colours. Excellent price.

September 19, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Gwenda,

Thank you so much for your lovely review! 💛 We’re delighted to hear you’re happy with the quality, design, and colour range of your Foldie bag. It’s wonderful to know it meets your travel needs at a great value!

Wishing you many enjoyable trips with your Foldie! ✈️

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Great little bag

Great little bag. I’m using it as I write this. I’m on a walking holiday in Italy and it’s everything you need. Carries all essentials and is comfortable to wear. I’m very happy with this purchase.

October 9, 2025
Unprompted review
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Reply from The Foldie

Hi Cindy,

Thank you so much for your wonderful review!✨ We’re thrilled to hear your Foldie is accompanying you on your walking holiday in Italy — it sounds amazing! We’re so glad it’s keeping your essentials close and comfortable on your adventures.

Enjoy the rest of your trip and happy travels! 🌍💛

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

The Foldie bag is great

The Foldie bag is great! Used it this weekend! Fits more than you think, and durable. The 2 types of handles are very handy. I bought the Bundle package and the accessories are a wonderful addition. Only con is that the zippers of the accessories are not as strong as the bags’. Need to be somewhat careful zipping and unzipping. I recommend this product!

October 4, 2025
Unprompted review
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Reply from The Foldie

Hi Pamela,

Thank you so much for your lovely review! 💛 We’re so happy to hear you’re enjoying your Foldie bundle and finding the bag both practical and durable. We appreciate your thoughtful feedback about the accessory zippers — we’ll be sure to share this with our product team for improvement.

Wishing you many more great adventures with your Foldie! ✈️

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Foldie all the way!!

Foldies customer service is absolutely amazing I cannot fault them for anything such prompt responses and always resolves any issues if any arise.
Their product is also brilliant for travelling whether it’s a long or short trip away and keeps everything safe and secure away from them holiday pick pockets! 5* doesn’t even justify this business. I’d give it a lot more if I could as I own many products and also promote them at work and away so people truly know what I’m carrying and the reasoning behind why they’re always so amazed by the product!! Thank you for being so wonderful!!

October 8, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Brijal,

Wow — what an amazing review! 🌟 We’re so grateful for your kind words and continued support. It means the world to know that you love your Foldie products and even share them with others — that’s the biggest compliment we could ever receive!

Thank you for being such a wonderful part of the Foldie community 💛

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Superb bag

Superb bag. Recently travelled to Albania and needed something I could trust to keep my valuables safe. The crossover bag was perfect. My cards were safe, my passports and money secure with the lockable zip and my phone easily accessible in the secret pocket against my body. I walked around able to enjoy the sights with no worries.

October 7, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Linda,

Thank you so much for sharing your experience! 🌍 We’re thrilled to hear your Foldie crossover bag kept everything safe and secure during your travels — that’s exactly what it’s designed for. We love knowing it gave you peace of mind so you could truly enjoy your trip to Albania!

Wishing you many more adventures ahead ✈️💛
Hamza
The Foldie Team

Rated 5 out of 5 stars

I’m very happy with my Purchase that…

I’m very happy with my Purchase that I’ve bought several things to give away as Christmas presents.

October 8, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Carmel,

That’s wonderful to hear! 🎁 We’re so happy you love your Foldie purchase enough to share it as Christmas gifts — what a thoughtful idea. We hope your friends and family enjoy them just as much as you do! 💛

Thank you for your continued support,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Great product! Received my bag with a small tear, just looked like it was missed when stitched and they are sending a new one immediately! Very pleased with the service and the bag!!

October 6, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Mike,

Thank you so much for your kind words! We’re really glad we could sort that out quickly for you — and even happier to know you’re pleased with your new Foldie. Enjoy your bag and safe travels ahead! ✈️

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

I’ve had my Foldie bag for ages

I’ve had my Foldie bag for ages, and it’s honestly one of the best travel buys I’ve ever made! It came with packing cubes, a toiletries bag, and a clear bag for liquids — such a clever set.

The main bag is super roomy, full of handy pockets, and perfect as a small carry-on for the plane. It also slips neatly over a larger suitcase handle, and you can fold it down to pack away — ideal for bringing out on the way home if you’ve picked up a few extra bits on holiday!

The toiletry bag is so well designed, with a separate pocket for makeup brushes and eyeliners, and it fits all your smaller essentials perfectly.

The packing cubes are a total game-changer — I hate unpacking everything on holiday, so these kept my things organised and made packing up so much quicker. And the clear liquid bag? A lifesaver at the airport — no more faffing around with those flimsy airport ones!

October 4, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Monisha,

Wow — thank you for such a thoughtful and detailed review! We’re thrilled to hear your Foldie set has been such a reliable travel companion. It sounds like you’ve made the most of every feature — from the packing cubes to the toiletry and liquid bags. We really appreciate you sharing how it’s helped make your travels smoother! 💛

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

I love the Foldie Bags!

I love the Foldie Bags!! I purchased about 8, I will have to look! Then I purchased the organizer bags and the crossbody bags! My girls and Granddaughters are going to love them!!

October 6, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Cheryl,

That’s amazing — thank you so much for your wonderful support! 💛 We’re thrilled to hear you’ve stocked up on Foldies for your girls and granddaughters — they’re going to love them. It means so much to know you’re sharing the Foldie love with your family!

Best regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Traveled to Scotland

Traveled to Scotland, from Texas, for two weeks. I used the travel bag as my under the seat personal item. I put my cross body inside, which had my wallet, reading glasses, lip gloss, some meds etc inside it. The travel bag was perfect, put our passports in the outside zipper pocket which kept them handy. Took my travel bag when we were traveling in the car. It held raincoat, sweatshirt, etc so I could get to it quickly. I love my foldies. I ordered the sling bag and passport holder for future travels. And they wash up like new!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I have bought three different types of…

I have bought three different types of Foldie bags and I love them all. The Crossbody is great because you can hide it under your shirt or you can turn it into a fanny pack. The lock on the zipper keeps things very safe. I love the big bag because it slips over the suitcase handle for easy transport and it has a strap that you can use to throw over your shoulder. The backpack has lots of room and compartments and little clip locks to keep prying hands away.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don't know what to say

Don't know what to say. Ordered because reviews were ok but wondering if they are fake. Over 2 weeks and bag not arrived. Contacted Foldie and they said they couldn't find order. Provided evidence then stated on its way. Still not here. Tracked it but says can't find order. All you get is its on its way. Believing now this could be a scam. I would think again if considering ordering from this company. Makes you believe they in UK but they are not.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Foldie makes packing a breeze.

My Foldie is already making two of our family members very happy and the other two family members very envious. It is so easy to pack everything and off you go. From the ease of ordering to my receiving the Foldie, we are very impressed.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I have delayed getting a FOLDIE!!but…

I have delayed getting a FOLDIE but could not resist the BOGO and FINALLY purchased two with this sale. We leave on vacation next week and SO looking forward to using it.

October 5, 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Denise,

We’re so glad you finally joined the Foldie family! 🎉 You picked the perfect time with our BOGO offer — and just in time for your vacation, too! We hope your new Foldies make traveling easier and more enjoyable. Have an amazing trip and thank you for choosing us! 🌍🧳

Warmly,
Hamza
The Foldie Team

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