Ros Redfern

Really fabulous customer service from Foldie today ( and it’s the weekend too!)
So unusual to receive such prompt & polite service from any company these days ! Great products too !
I really love my new Foldie travel bumbag it is the perfect size to fit everything I need when out and about and reassuring to know my belongings are safe too. Would highly recommend the bags & the company 👏👍🌸

For ages our water had tasted nasty; I could often even smell the chlorine in it ! Not any more!
I'm so happy & delighted to now enjoy clear and beautifully tasting, non smelling water. And it is very reassuring to know that I am not drinking unwanted micro plastics too! Thank you - I'm a very happy customer :-)

Beautiful jewellery & excellent service.
My order was lost in transit but Louisa pulled out all the stops & recreated the items I required very quickly & easily in time for my deadline - highly recommend- I will return again ❤️

Very impressive service.
My watch was repaired and returned within a week ! Highly recommende.

My experience with Sytner Nottingham Mini was excellent. Very friendly staff who were professional and knowledgable, all my questions were answered and nothing was too much trouble. I would return and I would recommend them. Also love my new car !

Our experience with Darlings of Chelsea was not great ! Having paid 100% up front, we then heard nothing from them for months. I knew the sofa bed was being made to order and that it was estimated to take 8 - 10 weeks but I didn't have a single up-date from them although this had been promised. At around the 8 week point I called for information. The customer service I experienced was not great, over the ensuing weeks I called them 3 or 4 times, each time I was told, ' I'm busy at the moment, I'll call you back' then no return call came .... When the sofa finally turned up, it arrived in a beaten up, old white van and the delivery guys did not wear face masks. The sofa feet were missing, as were the arm caps which had both been paid for at point of original order. Some weeks later and several calls from me later, the arm caps arrived, another few calls from me, and finally the feet turned up too. Which we fitted ourselves as I couldn't be bothered to deal with Darlings any longer! The sofabed does look nice BUT is hugely uncomfortable as a sofa, very hard to sit on. But it is good as a bed .... luckily it's not a sofa we need to sit on that often.
This whole process took around 5 months from start to finish - I would not buy from them again.