Numoya Reviews 845

Well after writing a review about the company not answering e mails I have received a sort of explanation. They said they had been replying but for some reason not reaching me . After I had put this... See more

Having waited several weeks for delivery and feeling nervous that I would not get my items, they arrived without any notification last Thursday. Whilst waiting I sent an email chasing delivery and had... See more

I love this Numoya hair brush styler, it is easy to use and a handy item that can fit in my handbag, great for on the move or holidays. It can even tame my curly hair. However, to tame my hair, I need... See more

Everyone who helped me with my refund were kind, respectful and supportive. My only issue is that I was told that if my product was damaged in returning or it got lost, I would not receive my refund.... See more

I ordered the product impulsively for a trip I was taking. Unfortunately, the product did not arrive on time and based on past internet orders, I thought it would never show up and I would be out of... See more

Thank you Marie for your great customer service, very quick with your response, and helpful tips to solve my charger issue. I was expecting I would have to buy a whole new unit, but no - a simple res... See more

Hi so far I have been delighted with the products but I’m a bit concerned at one of my latest products ordered 2 Heated Brushes one a limited edition.Ive not had any updates on delivery date or any fu... See more

When I ordered the hairdryer, I mistakenly thought that it came with the diffuser. I ordered the diffuser separately, but Marie explained that they could not fulfill my order and they refunded my cre... See more

Taylor was very efficient with my request regarding canceling 2 of the 3 blowers I accidentally ordered. I was very pleased. She also said I would be refunded the difference but my bank accounts still... See more

Having received my Numoya a few weeks ago, I have found that it does not heat up enough to make any real difference in my hair and what difference it does make is short lived. I have fine, chin lengt... See more

It is a lovely item, I was a little apprehensive buying on line but they have proved to be a trustworthy company. Item arrived a week early and ideal for my short hair cut. I'm now looking to get anot... See more

Ordering and delivery is timely, which is exactly what the company says. I ordered the Go Brush Pro and I love it. One must read the instructions fully before use. I charged it for a short period then... See more

Taylor and Claire gave me all the information I needed on the Numoya GoPro styler. Knowing the discount went through was truly appreciated. Sounds like you have a wonderful staff to work with daily!

Returns must be sent to China with tracking service - cost from US of $61 - so essentially there is no return. Go Brush Pro did not work on my wife’s hair as shown in ad videos. Customer service res... See more

I am so happy with the assistance I received from Erica! She was honest and when my purchase wasn't going to get to me in time for the wedding, she was more than happy to help. That is truly refresh... See more

Marie was so understanding and prompt in her responses to my concerns. She offered several options, including a refund for what I paid for the product. Also, offered in lieu of a refund, to send anoth... See more

Great customer service. Good products. I like the sleeping bonnet, although my husband calls me Chef Boyardee. Keeps my hair out of my face, and it is much smoother and shinier. I do actually look a... See more

I placed an order, used autofill and immediately noticed my old address was used for both shipping and billing. I tried to hit a back arrow, looked for a way to correct but to no avail. I saw a custo... See more

As a company I am not too impressed! However the customer service assistant who I dealt with was really friendly, kind and helpful and went above and beyond to fix my issue. Her name was Erica Brennan... See more

I firstly ordered the Numoya pro heated hairbrush. Unfortunately it wasn’t really suitable for my hair therefore I asked for refund which again unfortunately wasn’t as simple as thought! Luckily we... See more

This company took far too long far to despatch my order and l had to wait an awful long time to receive my goods. When l eventually received my goods l did not want them and tried to return them. I c... See more

Thank you Marie for responding to my email so quickly. I needed to change my plug to fit Australian plugs as I forgot to when I placed my order. Marie quickly changed it before the order was dispatche... See more

So pleased to say that my experience with Numoya has been amazing. Marie who assisted me with an issue was so prompt, detailed, thoughtful and professional. She made sure to keep me posted on every st... See more

My experience, so far: ordered brush 8/24/25, recd 3 offers of addl products and updates on order. It’s 9/3, the brush was at its intl airport yesterday. Have no idea when I might receive product or w... See more

Erica was quick to respond and set my issues at ease. The tracking system does not give sufficient information to know when to expect delivery. The system should include 5-10 days from when the ite... See more

I emailed the company yesterday after not receiving my order. Within hours I had a reply with full information about delivery telling me my goods had been delivered to Royal mail for delivery and wo... See more

Marie was terrific. She cancelled a double Order that I mistakenly made promptly. Thanks a lot

I purchased the go pro brush to take on my holiday. When I received the brush it worked fine a couple of times then it just displayed ‘off’ on the screen and didn’t heat up. I sent a message on a Su... See more

First time ordering but product arrived on time and had been packaged with care. I was keptvinformed on the progress of my delivery regularly. Seems to work well at first trial. Very pleased so far

I had an issue with the hairdryer sent to me and contacted Numoya. Erica promptly responded to my request and the issue has been resolved quickly and with no complications. I’m extremely pleased with... See more

I have both the Numoya Go Brush Pro styler and the jet speed hair dryer. I realized the Go Brush Pro was more useful for curly hair, so I gave it to my daughter. The jet speed hairdryer is amazing... See more

after receiving my product, in my excitement I tried to use it ran out of power right away. I was so disappointed…. I reached out to Erica who helped me, she sent me the owners manual right away, aft... See more

I just received the hair dryer and 'brush'. I have only used them once, but really felt great, although I do have a 'learning curve' to perfect my skills :-) I LOVE that the hair dryer is so light a... See more

I purchased a comb. Not what I expected and didn’t meet my needs. Was told difficulty to return but if I placed a different order I would receive 30% off. Decided to go for the dryer, great choice by... See more

I was more than pleased with the GoBrush Pro. I loved everything about it - the compact size and light weight; how it felt in my hand and most importantly how it was so convenient (no cords, yay!) fas... See more

I was worried if I was dealing with legitimate company. What concerned me after first order was the bombardment Of various accessories to buy! I felt Strongly with amount I was paying Numo... See more

I had a return with the product I ordered. Taylor was not just professional, but made sure she was polite and supportive, with an explanation to every question I asked. She is an asset to this company... See more

Marie provided fast, friendly customer to resolve my issue. She’s a great employee, and she deserves a raise!

I love my Nuyoma hair product. I travelled to Portugal and Spain with it, worked extremely . I have since order the newer version of the Go Pro Hair Brush and it is in transit.

My items arrived and no problem Marie was so helpful she took the time to answer my emails right away she really was lovey and couldn’t have been any more helpful.

Taylor was very helpful.I appreciate her quick response! Linda Figgins

Love the product, it's so easy to use. Service enquiries were dealt with quickly, efficiently and professionally.

Erica explained to me how to use it when I lost the instruction and forgot! I was then able to use it again today! She is always so quick to reply too and I like that! She is professional and friendly... See more

Erica went above and beyond to make sure I was satisfied with the outcome of my request.

I had to return with no problem Marie is very professional and very fast resolving the situation

Great customer service, and quick response. Thank you Erica for all your help!

Excellent product, love how it's cordless.

I ordered 2 of the brushes but only received 1. Because I did not keep the packaging to photograph as proof, they said they were unable to send me the missing brush or provide a refund. The brush I d... See more

I ordered the Namoya brush and soon after saw an advert for the anniversary edition. I emailed the company but thought it was a long shot as I had already completed the order. I was contacted pre... See more

Thank you Taylor for all your communication Always answering questions regarding your business and how you can help me The instructions always clear and straight forward Having Dyslexia and Dysp... See more