TechShack Reviews 131

The fact that I could purchase the vacuum at its offer price and you would hold it for me until I returned from a month-long trip. Also that, although I appeared to have ignored your emails {I hadn't... See more

The service offered was second to none. Initially we had delivery issues. The courier company sent my camera back.. but the team came through and offered a better model and the camera arrived the day... See more

Nobody says much when an online sale goes smoothly, but they are quick to comment when there's a problem I had one or two complications with my order. The customer support team are outstanding !... See more

The product is fabulous, I’ve used a Dyson stick for a long time but find this stick equally as good and a lot easier to clean and of course a lot cheaper to buy. TechShack were excellent, it was simp... See more

I was a little dubious, having not heard of this company or Hoover before. However the reviews and price won me over. A fantastic piece of kit. Cleans like a dream, and the light on hardwood flooring... See more

Fantastic company to deal with. I purchased a new hoover for my elderly Mum but unfortunately it developed a fault. With the excellent support of Olivia and the technical team I was sent the replaceme... See more

I had an outstanding experience with Tech Shack! The service was professional, the team was knowledgeable, and everything was handled with care from start to finish. They made the entire process smoo... See more

Although the item was initially out of stock and delayed by a few days, the communication was excellent. I was kept informed by Olivia, about what was happening at all times, which was much appreciate... See more

I had a quiery and 30 mins after emailing I as contacted and and was told problem would be looked into this was after 7 in the evening. Before 8 oclock in the morning I was contacted and problem fixe... See more

They sent me a replacement hand held vacuum cleaner as mine was faulty. , it’s brilliant and so is your company, it has made so much difference and is easy for me to use, it was lovely to desk wit... See more

Excellent customer support! I had some questions about a product I am interested in buying and wanted some reassurance about the product and its warranty etc. I emailed my questions which led to a li... See more

I ordered a pair of wireless ears buds. Delivery was slightly longer than expected, as I thought it was 7-10 days from ordering not from dispatch, however on receiving goods, I couldn't be happier.... See more

Great company to deal with. Customer services answered my queries promptly and efficiently. Unfortunately I had to return the item as recipient wasn't impressed with the unbranded item. Olivier sorted... See more

I have seldom been treated in such a professional yet extremely friendly manner by any firm. I was given the right advice for what I bought and everything was basically handled for me. A most pleas... See more

Updated - 5* for the customer experience, I emailed my query which was responded to within hours by Hannah. Free returns label and prompt refund, so although my product wasn’t great I would use T... See more

Bought a portable speaker with case , case came a few days later , customer service was superb! Speaker and case fabulous, good quality sound , great price , fast postage , would highly recommend this... See more

Ordered a head torch from TechShack. Received notification from courier that it was out for delivery and then that it was "delayed". After a week with no further updates from courier it seems that the... See more

First class customer service from the lovely Hanna who tirelessly tried to help me with my purchase , and in the end the error was mine , as I hadn’t even used their company for my purchase, not many... See more

I have purchased two products from TechShack and found both products to be very good value and quality. Moreover, the support from customer service was prompt and efficient, handling all my queries t... See more

I ordered, paid and waited for my purchase but it wasn’t delivered in their time scope. So I emailed my concerns and got a quick response from a lady called Monika. She went above and beyond sorting o... See more

I foolishly ordered a cordless vacuum cleaner without reading the reviews first! They were terrible, so I sent an email and asked if I could cancel my order and have a refund. Monica replied and sai... See more

I recently brought a enovy air drone and thought i needed a few batteries. Luckily I found tech shack and they had them at a very reasonable price so I ordered two. They arrived in good time and af... See more

ordered hoover no problem but delivery was a little uncertain owing to high demand but message from staff assured me that it would eventually arrive and it did ..no problem

I ordered a video doorbell from TechSchack which arrived promptly. As I unpacked the parts and read the instructions I realised that the item was way beyond the functionality that I needed. I... See more

I had a query on the suitability of a product. I had such a quick response, it turns out the product wasn't suitable for what I needed but I told them my budget, they went above and beyond to give me... See more

So I bought an Evony drone which looked great but I have always been a DJI fan so I changed my mind once it arrived. Monica was excellent in helping me with the returns form and instructions to retu... See more

I had an issue with the drone battery after the purchase. Techshack dealt with it straight away. Monica was great over the phone, sending me a replacement free of charge and also explaining what might... See more

The vacuum was lost in the Royal Mail black hole at the Preston Sorting Office but the service I received by Tech Shack was exemplary. This was NOT the fault of Teck Shack. A full refund was given wi... See more

Honestly ,I'd never heard of tech shack before, I ordered a gimbal online and the order was referred to tech shack. I then did a quick review and found some very negative comments, so I wanted... See more

So I ordered some Mifo earbuds to use with my Garmin watch ans they were quickly delivered. I tried them out and they kept cutting out. I spoke to Hannah and Monika who were very helpful and sent a re... See more

I had to return an item I had bought from Tech Shack. There was no problem with getting a refund. I received brilliant customer service from the team. They were friendly and professional and kept me u... See more

I received a product from another company that did not come with a manual on how to set it up. This company sold this product and when I asked for a manual on this product they sent it to me. Even th... See more

Ordered bone conducting headphones to replace another make that offered no support after the product failed. My fault for mail going to spam but they took the trouble to call and make sure I got the... See more

I was nervous about dealing with Tech-shack, as wondered if they were a company in cyber space. Firstly they did what they said, and they were available on the phone as well as by email. I had a faul... See more

Monica was a star in sorting out a cancellation of an order that had been duplicated. All sorted out for me within a couple of hours on a Sunday! Fantastic service and very helpful. I will use them in... See more

Very helpful young lady dealt with my email enquiry and order very efficiently. Expedited my order very quickly thank you

I purchased a Drone from the Tech-Shack website. The following day I emailed them with a query that I may have orderded the wrong model. Within hours I received an email confirming I had orderd... See more

An initial delivery issue with Yodel meant there necessitated some correspondence with customer support. However; they were excellent, prompt in every regard and genuinely helpful, Hannah especially.... See more

There was a misunderstanding over the product I bought and i'm not sure how much was my responsability & how much theirs, but they dealt with it very clearly & quickly and provided a prompt refund.... See more

I ordered this after seeing review that placed it at the top, however subsequently I was aware of negative reviews on utube which suggested this was a scam. However after contacting customer services... See more

Service was great and very good communication. Items arrived in time and totally as described. I highly recommend to do business with this company.

Your chat customer support was amazing! Hannah is the best and a life saver. She just knew exactly what i wanted. She deserves a salary raise. Thanks Kevin!

Excellent communications when I asked when it would arrive. Got a personalised email response on a Sunday

Great website! Amazing customer service! Very happy with TechShack, they’ve got you covered with everything!

Very helpful customer service representative, understood what I wanted and very reasonable price. Nothing negative about the experience at all, which says a lot these days!

Case update, After posting my original review, see below, I have been in contact with Monica from TechShack, she has provided very good service, refunded the original payment, investigated and repo... See more

Great Hoover. As described, shipment is also as described. Good communication from the company. Would recommend.

Thanks for my battery vacuum cleaner, seams to be fineand does the job. Mark.

Recently bought nothing ear earbuds and they look amazing and have very clear vocals, strong bass, and a pretty solid noise cancellation for the price. Battery life is decent, and the case is compac... See more