Ocanvas Reviews 28

I used the Ocanvas orbital sander to refinish an old table and it worked great. It's comfortable to hold and gives a nice smooth finish - no swirl marks.

With two dogs, this 3-in-1 spot cleaner & carpet cleaner has been a lifesaver for muddy paw prints. It's effective on spot stains and light enough to carry from room to room.

AVOID. A China based company that has no regard for the Consumer Rights Act. I bought the gaming chair, apparently on sale with a countdown shown on the website depicting when the 'sale' ends. When the counter reaches zero, it simply starts again. There is no sale. They use this tactic, which is illegal, on multiple products on their website.

The gaming chair supplied was different to that shown on the website. The one supplied is available from Amazon for precisely half the price. They don't show the product accurately, otherwise you'd simply buy it for 50% less elsewhere.

On discovering this, so began a very lengthy exchange of emails (50+) seeking to return the chair on the basis it was not as described. The Consumer Rights Act states the costs associated with returns in such circumstances must be covered by the supplier.

But Ocanvas don't care about such details. They stated the product had to be returned to China, at my cost, despite the fact it was delivered from a warehouse in Manchester!

After a lengthy exchange of emails, I called their bluff and said I'd cover the cost, they just needed to supply the return address. They refused to do this as well. So if you buy a product that is delivered damaged or breaks, you'd never be able to return it or get your money back.

Their solution was to offer a 3% refund. This was incrementally increased in each email we exchanged, until it reached 15%, when they said they would not refund anything more, despite me paying 50% more for the inaccurately described chair than I would have done had I been aware that was what they were selling. In the end, I cut my losses and took the 15%.

As you'll see from other reviews, my experience is not unique, with others describing their emails from the elusive "Lily".

I've reported the company to the ASA, who are investigating but acknowledge they are very limited in being able to take action against any company that appears to be UK based, but is actually trading from China.

In summary, do yourself a favour and buy your product from a reputable, UK based company, who are within the reach of UK legislation when things go wrong. As I found, it'll probably be cheaper as well.

This electric milk frother is excellent for hot drinks; the foam is thick and ready in no time. The cold froth setting takes a bit longer, but it's not a big issue for me.

Do NOT, I repeat do NOT buy anything from these people. Undoubtedly a scam, selling at best uber-cheap and nasty China goods -- and not deserving of even one star.
Somehow they managed to jump the authentic Which? website, and insert themselves as a "recommended" product.
When I tried to cancel the order--with an hour of making it--they responded that the item "had already been dispatched", that they would take a 15 percent "re-stocking" fee and that I would have to pay for the shipping return!
Received a standard sharp practice response from a so-called Customer Service Advisor named "Lily".
Leave Oscammers well and truly alone.

I've used this electric milk frother every day for two months, and it still works perfectly. It consistently makes smooth, rich froth every single time.

This 4-in-1 electric milk frother is just right for making a single coffee without wasting any milk. The different modes for hot and cold drinks are very practical.

Ever since I got this electric milk frother, I’ve stopped buying my daily latte. It produces rich, creamy froth just like a coffee shop, and its compact size is ideal for my small countertop.

This spot cleaner works quite well, and it even removed some old stains that spray cleaners couldn't fix. The water tank could be bigger for large rooms, but for spot cleaning, it's great.

This spot cleaner & carpet cleaner is fantastic - it got out a red wine stain I was sure was permanent. I was also pleased with how quiet it is, which is helpful when my child is napping.

I'm not a fan of cleaning, but this 3-in-1 spot cleaner & carpet cleaner is surprisingly easy to use. It got rid of shoe marks on my entryway carpet much faster than I expected.

Avoid at all costs – broken goods, no customer service

I ordered an office chair from ocanvas.co.uk and what arrived was a disgrace – broken in several places straight out of the box, clearly cheap, poor-quality manufacturing.

I immediately contacted the company and since then all I’ve had back are hollow auto-responses like “We’ll be in touch” in slightly different wording. Weeks later, no replacement, no refund, no genuine communication, nothing.

This is not a trustworthy business. They take your money, send you faulty goods, and then hide behind copy-and-paste messages instead of resolving the issue.

From my experience, ocanvas.co.uk is a scam operation designed to fob off customers while pocketing their cash.

Do yourself a favour – save your money, save your time, and buy elsewhere. I wish I’d checked the reviews before ordering.

THIS COMPANY IS A SCAM. I ordered a 3 in 1 Spot cleaner and Carpet Cleaner. I paid £169.00 as when I went on-line to compare the best ones a website came up saying this bloke had tested loads and this one was by far the best! (Obs part of the scam) So I went on OCANVAS UK and ordered this amazing machine! When it came it was a completely different brand as advertised (Winning Star) not OCANVAS and it was made in China - with a two pronged plug!! I looked up the product and it sells for around £30.00!!! They also put multiple payments on the order but luckily I changed my card so they can’t take any more money from my account! I emailed them to explain all this and the famous ‘Lily’ asked me whether it was faulty and that I need to send photos which I did as I haven’t used it but heard nothing!! LESSON LEARNED! Do NOT BUY FROM THIS BOGUS COMPANY!’

Avido this company at all cost I only knew something was wrong when I payed for orbital sander £79.00 and I saw the Chinese writing at the bottom of the email also the time difference.

I straight away tried to cancel the purchase with 4 emails first one saying it was already shipped ( that was quick matters of about 5 minutes) I still haven't received it so another email to Lilly but she calls it a letter? . Now I'm on my 6 email with the same response I think they copy and paste the answers.
Explain again i want a refund but knew this was going to be impossible now just waiting for delivery which lilly said three to five days.
I dreading what crap I'm going to get if it comes at all. I shall be ringing my bank and explaining the situation. This so called company like many others that are doing the some thing are scammers. Always check as the .co.uk does throw you off as if its a legitimate company based in the UK and i said that to them because I have no intentions of sending it back as this is second time this has happened to me with company calling themselves Jones the shoes makers...MY OWN FAULT!!!!

An absolutely farce of a company. Firstly - DO look at all the names of the customers who've posted 5 and 4 star reviews!!!! Oralee Minta / Laviskn Sloask / Omotos Cynara ( my favourite! ) and the rest ...Hilarious!! I'll leave that with you to mull over ....As for us - we've spent hours trying to contact them via e mail to get a refund as never received the goods. IF you paid using a credit card - ring your CC company, explain the problem and they will refund your payment - you have to jump through a few hoops but absolutely worth it. Not only are this company scammers, they also use Evri as a delivery service. Evri are also appalling. They say they delivered to us - they didn't. And you can't speak to them either! The bank was superb however! Trustpilot is a life saver - wish we'd looked at reviews before we spent our hard earned dosh. Lesson learnt!! Buyer BEWARE !

Found this security camera on a review site that gave a great review, subsequently got suspicious and requested cancellation within 24 hours.
"Lily" claimed it had already been dispatched, this was a lie as I checked the order status.
Contacted again, no reply.
Then found 2 suspicious repeating direct debits on my account which I have cancelled. Trying too get my bank to block payment as it was ordered over the weekend.***** SCAM COMPANY, DO NOT PURCHASE ANYTHING FROM THEM!!!!****

The laser is so bright, even in daylight! I had no problem seeing the line across my entire wall.

Every time I set the laser level down, I had to wait a few seconds for it to level, which was a little inconvenient.

No crooked frames this time! This laser level really helped me get everything lined up just right.

I wasn't sure what to expect for the price, but this laser level delivered professional results at a fraction of the cost.