RA

Robin Ashby

United Kingdom

Reviews

Review of Octopus Energy

Review of TechShack


Rated 5 out of 5 stars

Fabulous customer service

So I ordered some Mifo earbuds to use with my Garmin watch ans they were quickly delivered. I tried them out and they kept cutting out. I spoke to Hannah and Monika who were very helpful and sent a replacement very quickly. It turns our that these earbuds are not compatible with the model of watch I have. Fabulous customer service throughout and would I recommend Tech Shack..... absolutely I would! Great small business. it's just such a shame that some of the larger businesses do not provide this type of first class service!

February 17, 2025
Unprompted review

Review of myenergi


Rated 5 out of 5 stars

Superb customer support

Myenergi customer support is so good! Their representative (Tom) had great Technical Support knowledge and as an IT person myself we quickly resolved the issue. The Myenergi products are superb if you have an air source heat pump and the Zappi with the Octopus Go Intelligent tariff is excellent!

July 29, 2024
Unprompted review

Reply from myenergi

Hey Robin

Thank you for your review!

We're thrilled to hear you had a great experience with myenergi. I will pass your kind words to Tom. 

Your positive feedback encourages us to keep striving for excellence. Thank you for being a valued customer!

Review of DPD UK

Review of Getpotted.com


Rated 5 out of 5 stars

Great company!

What a good company....we had never used Getpotted.com before so were not sure how we would get on. Deliveries were very prompt on all orders. We had one pot damaged by the courier and this was very quickly replaced with no fuss at all. Great customer service.

September 29, 2023

Reply from Getpotted.com

Dear Robin,

Thank you for taking a chance on us!

We're thrilled to have met your expectations and provided a positive experience. Prompt deliveries and efficient handling of any issues are important to us. We appreciate your kind words regarding our customer service. We look forward to serving you again at Getpotted.com!


Ian
GetPotted

Review of Cera


Rated 5 out of 5 stars

Cera Care..... so helpful.

I can highly recommend Cera Care who currently look after my mother. The carers are so caring and thoughtful which really helps us enormously. The portal application is superb ensuring that we know how mum is and what has happened throughout every day. Thank you Cera Care.

January 24, 2023
Unprompted review

Review of Quatropi Furniture


Rated 5 out of 5 stars

Excellent Customer Service

If you are worried about self building a Quatropi product please don't! The quality of their products is so good that the building process is so easy. Also the customer service is so helpful if you have any queries, very quick to respond. Thanks Quatropi, love your products.

January 12, 2023
Unprompted review

Review of Imaginfires


Rated 5 out of 5 stars

Globus Bio Ethanol Fire

We purchased a Globus Bio Ethanol recently from Imaginfires and WOW... so impressed. The delivery was made quickly, the packaging was excellent, far better than most deliveries. The fire is so good exceeded our expectations and looks fabulous in our lounge. We were a little worried about using Bio Ethanol but not now, it's really good, safe and easy to use. Thanks Imaginfires, great product.

November 24, 2022
Unprompted review

Reply from Imaginfires

Hi Robin thank you for your 5 star review will pass your comments onto our team.

Review of S3i Group


Rated 5 out of 5 stars

Fitting a S3I Ballustrade

Today we received the ballustrade hand rail for our glass panels. The quality from S3i is outstanding. Put the rubber insert on the glass and after a while of pushing and pulling had a brainwave to add pledge to the rubber....worked a treat and the handrail dropped into place. The finished result is fabulous. Thanks again S3i for a quality product.

September 9, 2022
Unprompted review

Review of Hedges Direct


Rated 5 out of 5 stars

What a fab company

I rarely write reviews but my dealing with Hedges Direct has been the best customer service i have received from any company for many years. We purchased 51 Purple Beach plants and planted them immediately. 10 of the plants didn't grow so I emailed them. Very quick emails back with advice and then an email confirming they had sent some bio seaweed to help the growth free of charge. The seaweed arrived today with a free lovely lavender plant! Wow.... fabulous, such a healthy change from the usual 'it's not our fault' response. Keep up the good work, it's really appreciated.

August 10, 2022
Unprompted review

Reply from Hedges Direct

Hi Robin, thank you so much for this kind 5-star review🤗. It is so lovely to hear that you were pleased with the service Michael and I provided. Please, keep in touch and let us know how it goes using the seaweed feed on your plants, I do think you'll be seeing lots of growth and they will begin to flourish! Thanks again for being such a wonderful customer. Kindest Regards, Ella, Customer Experience.

Review of American Golf


Rated 5 out of 5 stars

Great service even when I took back the…

Great service even when I took back the trolley which don't fit in my car....very helpful staff.

June 11, 2022

Reply from American Golf

Hi Robin,
Thank you for your wonderful 5* review, it really does mean a lot to us here at American Golf.
We pride ourselves on delivering an exceptional service to our customers and are pleased to hear that you agree.
We hope to see you again soon!
Kind Regards,
Team AG

Review of S3i Group


Rated 5 out of 5 stars

Quality Products

I recently bought the trellis plant wires and wow what great quality. Such a nice surprise to receive something that impresses. The product quality is superb, would definitely recommend 3Si

April 9, 2022
Unprompted review

Reply from S3i Group

It's so difficult to communicate the quality on a website - it's comments like yours that help! Cheers.