Mimyy Reviews 69

Product didn’t match the specs, features didn’t work, and refund policy is a joke. You’ll be asked to send videos and pay to return it overseas. Lots of similar complaints — this feels like a bait-an... See more

Actually No stars Leaf blower eventually arrived after 6 weeks minus any instructions or the Battery == unusable Made of exceptionally poor quality plastic. Awaiting response and returning cost.... See more

Absolute joke, it seems I have been pulled into the same scam as everyone else, send videos, return to Asia at my cost, or receive 15% refund and keep the item, what do I do with 15% refund and robot... See more

This company a scammers. I ordered a doorbell camera, then instantly changed my mind. Emailed asking to cancel the order, to be told it had shipped already, even though the tracking which was bas... See more

Ordered what was supposed to be a Cleanova W7 Robot Vacuum cleaner and was sent some cheap intelligence model that don’t pick anything up don’t map room out etc stay away from this company scammers !... See more

Ordered a hoover robot type not the same as a few others have commented as the address was London based which is just an office room thought I was being safe no . Lots of e mails product not described... See more

I wouldn’t even bother with one star if given the choice. Evac purchased takes over 48 hours to charge then works for 30 minutes max. I’ve contacted Mimyy several times providing clear e... See more

Disgusting Company . Ordered top of range iron , totally different model sent which does not even work . Continuously saying that they cannot access photos of the time , asking for a video ! Can on... See more

This company is a complete scam - ordered a leafblower over a month ago - its no arrived - refuse to refund - and reading reviews if it ever does arrive its likely to be a really bad product. I wish I... See more

Order never received, though was marked as delivered on tracking page, no proof of delivery forthcoming after several requests. Fobbed off with' thank you for your patience' emails. No refund offer... See more

It's a scam. I suppose we can chalk it down to 'if it looks too good to be true, it probably is.' Item never arrived. Fairly elaborate scam for relatively small payoff in that they have built at l... See more

I ordered M7 Cleanova glide robot hoover on 14th August, stated would arrive within 5 working days. This has still not arrived. No information on tracking. Am even more concerned after reading the... See more

No stars for the watch that doesn't work within 3 months of purchase, 2 apologies but no actual refund. If it smells like a scam, acts like one, what can you assume?

I only wish I had seen the reviews here before placing my order. What arrived was not what was advertised—it was a cheap, substandard knock-off that bears little resemblance to the product shown onlin... See more

Lesson learnt. Read the Trust Pilot reviews! Like all the other reviews. Total rip off. Bought a projector. Absolutely not the specification that was on the web site. Not even branded and didn’t actua... See more

Bought a watch and item is not as expected for the price I paid. No brand, cheap rubbish. They state '30 days money back guarantee' this is a lie as they ask you to agree to a 35% restocking fee if yo... See more

I also wish that I'd read the reviews first. The item which arrived was not the same as the product on line. After fobbing me off by saying that they sometimes use different packaging, they also offer... See more

Rip off company. Sent a knock-off version of a robot cleaner. Took two weeks for it to arrive then did not function properly. They ignored requests for a refund and kept saying it was being referred t... See more

I am like several of your other contributors. I ordered a Cleanova M7 robot cleaner and got a cheap look alike which is not fully automatic. They just bang on saying it's OK. Eventually after much a... See more

Would give zero stars if an option I ordered a robotic hoover which was supposed to arrive in a week - it didn’t ! I chased company asking to cancel and they said it was already in transit. When it... See more

I bought a Cleanova Glide M7, it’s rubbish. Keeps repeatedly banging on things and it leaks. I also ordered a GlidePro mop and slider which have never arrived. I contacted the company who have... See more

Took ages for device to arrive. When it did it was faulty. Customer service confusing. Offered 15% refund or I can ship item back to China and "once verified" they will refund!! A scam company for sur... See more

Do not order from these scumbags We ordered a robot hoover , yes one did turn up but not the make or model we order , after spending £180.with them we received a hoover that you could buy for £25 onl... See more

I would give it no stars if that was an option. I ordered a robot vacuum cleaner from a firm, not realising it was yet another Chinese company. When the product was delivered, it was not the one I... See more

Please please please avoid. I purchased 2 routers from Mimyy, they took 3 weeks to arrive, I messaged them at various times and was given waffle. When they arrived they had American plugs and leads... See more

Not only have they failed to send the order I made, they are not willing to provide a refund, I have emailed several times and they are full of false promises. They agreed to a refund last week onl... See more

This company and products are a scam. Stay away from this. The product does not do what it supposed to do, and you cannot get a refund either. Someone should investigate how they get away with ripping... See more

The item is not what I had ordered, and it is terrible. I ordered and paid for a robot vacuum as the vacuum was recommended by Which magazine. The vacuum is rubbish and the customer service is awful.... See more

I have to give one star to get on line, if there was a negative rating I’d take it to the top. Bought a tv projector, won’t work, and they don’t want to take it back - no shit !!! Going to report t... See more

I tried to cancel this item 2 days after I ordered it they said I couldn't because it was on its way yet it took another 18days to get here. They are advertising a cleanova m7 but that's not what you... See more

Do not buy. Poor communication. Ordered the robot and wished to cancel 24minutes later. They ignored my message and posted an item out 16days later Still no refund and credit card company chasing.

Ordered a projector. Took 2 weeks to arrive when the delivery states 5 days. States 6 hours for email responses on weekdays and up to 12 hours on weekends when really it’s more 5 days. It’s now cost... See more

I wish I had read these reviews before making an order. Ordered the LumiCast K90 Smart Projector; given the reviews it has received. The product received looks nothing like the images... See more

Ordered the vacuum but changed my mind and asked for a refund within the time they stated . 2 days later was told I hadn't cancelled in time. When challenged they agreed I had and promised a refund. T... See more

If you want a coffee machine that floods your kitchen and customer service that does not respond and a money back guarantee that does not apply, then buy the Mimyy BlissBrew Pro 15 Bar Espresso Coffee... See more

I have now sent several emails to them , they are now not responding , please do not use them you will not get the item you have ordered all they send you is a cheap Chinese knock off , complete scam... See more

Ordered the lumicast projector. Was sent an unbranded knock off version that is available from other stores for a fraction of the cost. Would not offer a refund avoid at all all cost

Is there any way of reporting this company? My mother had bought the Robot vacuum however as we all know it is a load of rubbish and we have in fact been scammed by this company. I thought I would t... See more

Absolute Scam! Do not buy from this company!! nearly 4 weeks for my 2 items to get delivered and only 1 turned up. Constantly asking for a refund but nothing. Stay well well away!!

This company is a scam. They import a lot of their products from around the world and if anything is wrong with it you are on your own. I bought a lumicast projector off them which is a piece of crap.... See more

Shame I can’t give it less than 1 star. Scam!!!!!! What I received was not what I ordered. Promises of free gifts! What free gifts. Rubbish, AI generated customer service responses. Learnt the hard wa... See more

Ordered and paid for a item on 02.08.2025. They adverte a two day pick and 5 daya to ship. Assumed it was coming from the UK however after I emailed a week later did the respond to say it was being... See more

I bought a clean over glide M7 #1361 from Mimyy cost £170 and they sent me it was supposed to be some sort of smart robot. Which I emailed back to say you have sent me the wrong item to be told... See more

This is repeating what has been said already. Do not use this company. My bank refunded me after non delivery.

I seem to have joined the ranks of conned people. I saw the delivery was through Shopify & foolishly looked no further. Keep away.

Now trading under new name lumyy Exactly same website......... Scam Scam Scam.......... BEWARE AVOID AT ALL COSTS should be no star or minus

Terrible company , shocking after sales service , only out for there selves

Like others on here I ordered the Cleanova Glide7 robot vacuum cleaner. I did a lot of research & decided that I wanted a model with auto-charging. I read the reviews on “independent” review... See more

I ordered a new iron from them which has taken two weeks or more to arrive and on delivery the iron was very very poor quality and extremely expensive . Please stay well clear of them and they’re bein... See more

Suffice to say that our experience with MIMYY mirrors that of the other reviewers here. The item that arrived was not the one that had been ordered and it was damaged. It was clear that engagement wit... See more