SoftMall Reviews 1,180

I had a security warning from my AV software when I tried to download the software. I reached out to customer sevices and Paul suggested I disable the AV temporarily or I could have a refund. I put th... See more

I had downloaded & installed Office 2024 that I had just purchased online from SoftMail, but I was struggling to activate it. I had tried to follow the online instructions, but came to a dead end. Aft... See more

No issues at all. Downloaded Office 2024 for Mac at a fraction of the cost of downloading from Microsoft. No issue with download or install and license installed without a single problem. Up and runn... See more

If it hadment been for your online chat function - my experience would've been completely different! Thanks to Paul - 2 operator errors were corrected at source and the purchase and install went ahea... See more

Did my research, paid for the product, immediately received an email with instructions & product key. Very straightforward and works a treat, thank.

Been looking to replace aging office version. Was sceptical of too good to be true prices. However, decided to give them a try on basis of money back offer. Purchase was easy, download instructions v... See more

I was really stressed about getting Microsoft Office set up on my Mac, but PAUL was incredibly helpful from start to finish. He responded so quickly to every question, guided me through the entire pr... See more

Although initially sceptical about downloads and install sites for office, this was so quick, easy with no issues. From purchase to using office professional plus 2024 it took no more than 20 minut... See more

Absolutely hated your autobot services - no help at all and the fact you couldn't talk to a human a real turnoff. In the end you made contact after hours after no response. The help was fantastic,... See more

Looked at reviews for SoftMall, went ahead and purchased the Microsoft Office Professional 2021 for Windows 10/11. I am old school so wanted the Outlook app so I could use my .pst file from my previou... See more

I was apprehensive about buying this because the price seemed too low, but I took the risk and it was all good. The registration with Microsoft was a bit of a faff, because of their interminable code... See more

I struggled to activate the second licence, so emailed SoftMall using the email containing my order. Had a response within 15 minutes from Paul, who set out the activation process in very easy steps.... See more

Thought it might now be horrendously complicated to buy and download Microsoft Office since the last time I bought it and installed it on my Macs it came in the form of CD ROM. Pleased to report your... See more

Bought a small package from these guys a long time ago and recently got booted off my Microsoft account, Got help from Paul who send really helpful explanations and excellent and he got me back in whe... See more

Bought this because my computer needed resetting beacuse of a windows update. It installed OK but the files say 2019 when opened. The App says MS Office 2024 so there is obviously something amiss.... See more

I was very sceptical using downloads as i had paid for a key from groupon only to find out it was a collage one and would only save to the cloud not PC. I contacted Softmall via email to which i had... See more

I am coming back to ,withdraw my scathing review of Softmall. I had purchased a new computer with windows 11 only had it a few days and was not fully conversant with the difference in how if worked fr... See more

I was a bit worried about buying from an independent source but following the MS cerification link put my mind at rest. The download was easy but installing a bit problematic as my new PC already had... See more

I was incredibly impressed both with the product and the support. I had a problem installing Office after downloading it (due entirely to my own ineptness) and used Chat to contact the help service. I... See more

I bought MS office (on new years eve) for Mac and had some issues downloading it. I emailed Softmall thinking I would get a response after the new year. Nope Paul immediately replied and had me up and... See more

I bought a product and realised afterwards that it was not suitable. The company’s response was exemplary. They acknowledged my email and processed a refund immediately. Thank you. I will definitely b... See more

Out of several MS Office software outlets available on the web, this one provides an excellent price and reliable service. Last but not least the installation and licencing instructions plus URLS were... See more

Mixed feelings about this. All initially went well until I logged in and discovered that the product activation key I purchased a few months prior no longer worked (despite the fact that I was regular... See more

I hesitated to buy this as it’s a lot cheaper than most suppliers but it worked out just fine. I’m not that IT literate but with a bit of lateral thinking I managed to install Microsoft Office and got... See more

Excellent response to my purchase had the product key back almost immediately via email, a bit slow to kick off loading because I hadn’t cleared Microsoft 365 from my computer totally, thought I had b... See more

I must admit, I was a bit skeptical at first. But after placing the order, I received all the key details instantly. I followed the instructions provided, and everything seems to be working. Pleasan... See more

I would thoroughly recommend this company Great service and quick download. I purchased Microsoft Office 2021Everything worked exactly as described. I activated the product through Telephone on Mi... See more

Had to buy office professional after my laptop died and needed to reinstall everything. Purchase of software was easy and excellent value. I received instructions within a few minutes. After insta... See more

Easy download of product. Clear instructions from SoftMall to activate the product using the key that they emailed to me. Product is the Long Term Service Channel (LTSC) version of Office. i.e. it i... See more

Changed my Windows 10 PC to a MacBook so I purchased MS Office from SoftMall. The first download did not work due to my inexperience with MAC OS. Paul responded to my request for assistance immediatel... See more

The product is excellent and does exactly what I need it to.....excellent customer service too! Thanks!

I was a little apprehensive whether it was a scam because of the unbelievable price, but it was a brilliant experience. Easy to purchase and download. Away working in word within minutes.

Excellent service. Great website, easy to navigate, great selection and prices, I bought MS Office 24 and downloading was easy followed the instructions and it installed in minutes. Now using! 10 out... See more

This was tricky. Microsoft had crippled my previously satisfactory copy of Office 2021 with inadequately-tested updates. Microsoft support is legendary - as in, it's a legend like King Arthur o... See more

Almost instant download then installation was quick and easy and software now running perfectly.

No problem , asked question and got back to me straight away.

Online purchase was simple and straight forward and then activation key was sent immediately. Once you have the initial key you have to call a number to get the second part but the number appeared to... See more

Download was fine. However, when I tried to register online Microsoft said this product had been registered too many times. I contacted Softmall who advised me to register via telephone. This worked b... See more

I thought I was buying MS Office Home and Student. I received a download link and key within a few seconds of paying. It turned out to be a pro version, so no complaints there. Having downloaded MS... See more

Easy and straight forward to both download as well as install. The only thing to be aware of is that you only have the option to pay via Paypal and for some weird reason your receipt is partly written... See more

Ordering and receiving the software was straightforward. Instructions to download, install and register with MS were clear. One hiccup was that the Windows files were not found in my PC as defined in... See more

I've used SoftMall twice. I had to rebuy the product as my new laptop upon which I originally loaded the software was faulty so had to send it back and when I went to load it on the replacement it wo... See more

Mine works fine...so far; bought on 12.2.21. The seller is a Russian entrepreneur in St Petersburg. The payment confirmation message is: "You sent a payment of £19.99 GBP to (personal info wh... See more

For ages, years in fact, I've been using Office 2007 because I'm too bone headed and totally against the likes of Bill Gates and Microsoft making billions by the outrageous fees for the likes of O... See more

Just cancelled MS Office subscription at an extortionate £59.99 a year and bought Softmall's Office Professional Plus 2024 for £29.99 as a one-off. Security updates until late 2029 so it will be fine... See more

All I can say so far is that the price was excellent value,and the program is working well.

I've purchased three Office 2021 licences over the last few weeks, two installed without a hitch and when the third one didn't activate I emailed customer services and Paul responded within five minu... See more

Product code arrived immediately but I got an error when I tried to use it. Emailed customer service and they replied in minutes. A bit of back and forth emailing and it was soon sorted out. Great ser... See more

The supporting information supplied with the software was easy to follow and very comprehensive. The software itself works very well and overall I’m pleased with my purchase.