United Kingdom
Review of SoftMall
If it hadment been for your online chat function - my experience would've been completely different!
Thanks to Paul - 2 operator errors were corrected at source and the purchase and install went ahead as intended.
Review of UPS UK
Paid for collection and delivery 6/6/23
Scheduled pick up between 09:00 / 19:00 on 07/06/23
Recieved email telling me my delivery has been rescheduled but with no reason explained.
parcel is still waiting in Kent to be delivered to nottinghamshire...... enfuriating.!!!
Payment taken and all tracking information and labels provided but no clarity on what is going on.....
User interface is apalling!!!
Still Waiting........
Reply from UPS UK
Hello Julian, I'm sorry to hear your parcel wasn't collected when scheduled. This is not the experience we want you to have. We'll work to avoid this from happening again and improve our service. If further assistance is required, please email us at uktrustpilot@ups.com. Thank you and Apologies for the trouble caused. -Ruiz
