JO

Jonathan

United Kingdom

Reviews

Review of Jollyes The Pet People

Review of DPD UK

Review of Radiator Outlet


Rated 4 out of 5 stars

I ordered 3 x radiators but on delivery…

I ordered 3 x radiators but on delivery found one with damage to a corner. I contacted the company straightaway by email and had a response within 10 minutes offering a substantial discount to keep it or a replacement radiator, which I chose. The new one arrived within days. I like to judge a company and how they deal with issues and this company couldn't have handled it better.

July 24, 2023

Review of Wood Finishes Direct

Review of Mobile Phones Direct Ltd


Rated 5 out of 5 stars

Good company

Website is intuitive to negotiate and purchasing a simple process. Phone and SIM card arrived next day, delivered on time and well packaged.

May 1, 2022

Review of Toolstation


Rated 2 out of 5 stars

Ordering service was as good as ever

Ordering service was as good as ever, as was service at the store but the product (lambswool polishing bonnets) was poor quality and fell apart as soon as I started using it.

January 16, 2022

Reply from Toolstation

Good afternoon, thank you for taking the time to provide us with your valued feedback. I'm sorry to hear that you have experienced a problem with your item. Please contact us with your order reference number via any one of our Social Media channels (Facebook or Twitter), call us via our Contact Centre on 0330 333 3303 or connect with us on Webchat through our website; www.toolstation.com so we can resolve this issue for you. Thank you again for your feedback and please accept my further apologies for any inconvenience caused. Kind regards, Flo.

Review of PANDORA UK

Review of Mobile Phones Direct Ltd

Review of Myprotein


Rated 5 out of 5 stars

As always

As always, a really simple ordering process and low pricing

November 26, 2021

Reply from Myprotein

Thank you for the 5 star review.

I am so pleased to hear this and we look forward to your next order.

Cheers,
Matt

Review of Myprotein


Rated 5 out of 5 stars

As always good products at good prices

As always good products at good prices. Ordering system in simple and straight forward and delivery was as stated.

March 6, 2021
Unprompted review

Reply from Myprotein

Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.

We thank you for your time and wish you a good day.

Kind regards

Myprotein Customer Support

Review of SoftMall


Rated 4 out of 5 stars

Online purchase was simple and straight…

Online purchase was simple and straight forward and then activation key was sent immediately. Once you have the initial key you have to call a number to get the second part but the number appeared to be not recognised, however I then used the online chat facility and it was all sorted in a few minutes. Programme works as it should and was very competitively priced.

March 6, 2021
Unprompted review

Review of Tufferman


Rated 5 out of 5 stars

First rate service

First rate service, pricing and delivery

February 15, 2021

Reply from Tufferman

Dear Jonathan,

Thank you for your excellent 5 star review.
It is great to hear you're happy with the service and pricing.
We hope to be able to provide you with a great service in the future.

Kaja
Customer Services

Review of FFX


Rated 5 out of 5 stars

I can't fault my experience with FFX

I can't fault my experience with FFX - product was a competitive price and delivered exactly as advised. I wouldn't hesitate in buying products from them again or singing their praises to friends and family.

January 28, 2021

Review of Sky


Rated 1 out of 5 stars

Sky customer service - appalling

As with other reviewers I have been waiting nearly 2 months for engineer to call and install Sky tv package. In the 2 occasions the engineer was booked they failed to turn up and failed to notify me. Now I've been billed for 2 months service that I don't have. Call centre staff are friendly but can offer no help whatsoever. Appalling service from such a large company in this day and age.

December 29, 2019
Unprompted review

Review of Nextbase


Rated 5 out of 5 stars

Contacted support desk by email with a…cant

Contacted support desk by email with a query over my 15 month old dashcam expecting the usual several day wait for a reply. However, within an hour or so I was contacted with a solution followed up by several emails checking on how the solution had gone. Brilliant service, can't fault it.

March 25, 2019
Unprompted review

Reply from Nextbase

You're more than welcome, we're happy to help where we can.

If you need any further assistance please don't hesitate in contacting us.

Regards
Nextbase

Review of Socket Store


Rated 5 out of 5 stars

Good range of products at very…

Good range of products at very competitive cost. Goods delivered 2 days early and in perfect condition. Wouldn't hesitate to use Socke5 Store again.

November 25, 2018
Unprompted review

Reply from Socket Store

Hello Jonathan, thanks for taking the time to leave us a review. We are pleased to hear the order arrived sooner than we said it would and that you are happy with the service we provided. Please do not hesitate to contact us if you require any further information or assistance.

Review of Chain Reaction


Rated 5 out of 5 stars

Excellent - no reservations

As ever the shopping experience was simple and straight forward - the item was delivered well within the time-frame quoted and was exactly what I ordered - what more could you ask for...

November 4, 2018
Unprompted review

Review of Ribble Cycles

Review of Chain Reaction


Rated 5 out of 5 stars

Well done

Can't fault the service I received, price was the most competitive I could find and what I ordered arrived within the time promised.

September 9, 2016
Unprompted review