We ordered a three-way tap from Filter Flair. Unfortunately, the tap was not working well after installation, the filtered water was dripping. We contacted their customer support, and Mark, the sale... See more
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Company details
- Water Filter Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Filter Flair offers an extensive range of water filtration products and systems for domestic and commercial applications, including replacement filter cartridges, refrigerator filters, complete water filtration systems, reverse osmosis and water softeners. Stocking leading brands such as BRITA, Omnipure, Pentair Everpure, 3M, SPECTRUM, Pentek and more with stock available for next day delivery, we're committed to delivering outstanding customer service and meeting all of your water filtration requirements.
Contact info
Unit 12 The Cobden Centre, Vere St, M50 2PQ, Salford, United Kingdom
- 0161 768 9566
- sales@filterflair.co.uk
- filterflair.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
Great Customer Support
We ordered a three-way tap from Filter Flair. Unfortunately, the tap was not working well after installation, the filtered water was dripping. We contacted their customer support, and Mark, the sales rep, was very helpful and contacted the manufacturer immediately. They sent us a replacement part quickly, which fixed the issue.
I can 100% recommend Filter Flair: I think we were unlucky with the tap (it's probably uncommon to receive a faulty tap), but they owned up to the issue and provided a good resolution very quickly.
Fantastic one stop shop…
First time Ive ever purchased anything on line but I must say that it was easy and safe to do.
Easy to manoeuvre around the website and the payment method was secure. I felt safe.
The product was as displayed and arrived well packed and just what I wanted. 5*+
Very quick delivery.
The are super helpful
I contacted this company because my water filter on my fairly new Samsung American Fridge Freezer’s filter needed to be changed.
I couldn’t find the filter anywhere.
I emailed the company and gave them the details of what was on my existing filter and the details on the appliance.
They replied really quickly with plenty of information which gave me the confidence to purchase the filter from them .
It arrived very quick and fitted perfectly.
Highly recommend this company.
Albeit there was a discrepancy with the…
Albeit there was a discrepancy with the order, the customer service/aftersales were nothing but amazing in resolving the matter. I would not hesitate in using this company again.
Great whole house water system
Great range of products with clear descriptions and recommendations. The whole house water filter system is well made and very easy to fit. Looks very neat in my cupboard under the stairs. Can already tell the difference in the quality of the water. All in all very impressed with the product and the company. Thank you!
Only found what I needed here
Got some replacement pipes. I looked everywhere. Only found what I needed here. Fast delivery. Bye bye leaks
Very fast delivery and no quibles whenI…
Very fast delivery and no quibles whenI had ordeed wrong part
Very good company to deal with
Very good company to deal with, telephone queries answered quickly with sensible answers/solutions. Price of items very good, postage was free and the tap was delivered next day.
My only negatives are the lack of instructions to fit the filter that went with the tap and the poor instruction with the tap itself. In addition, I would suggest most houses would be using 15mm pipe and therefore a suitable connector would be for a 15mm stop tap but the fitting supplied didn’t include 1. There were other connections supplied but I have no idea what they fit.
In summary, good service, good tap, great price but poor instructions.
Would 100% recommend
Would 100% recommend, quick delivery, excellent price!
I have used Filter Flair for about 4…
I have used Filter Flair for about 4 years ,excellent service I change filter every 6 months
Quality filter at a good price and…
Quality filter at a good price and speedy delivery. Happy days thanks
Have used filter flair before and had…
Have used filter flair before and had no hesitation using again. Great product and price and prompt delivery 👌
Fantastic advice and communication
Fantastic advice and communication. Filter fitted as it should. Speedy delivery and happy all round.
Will definitely be ordering again
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