Replacement Tap
Issue with previous tap bought over a year and half ago but was still under warranty. Great customer service whereby they sourced a replacement tap from the manufacturer which I received two weeks after initial email. Brian in customer service very quick at responding to queries and emails.
Would definitely recommend Filter Flair.
Reply from Filter Flair
Hi Jason,
We're genuinely thrilled to hear about your positive experience with Filter Flair. It's wonderful to know that despite facing an issue with your tap, our warranty service met your expectations. We are particularly pleased to hear your kind words about our responsiveness and dedication to resolving your concerns quickly.
Getting your replacement tap to you as soon as possible from your initial email is exactly the standard of service we strive to provide for all our customers. Your recommendation means the world to us as we work hard to ensure every customer receives this level of care.
We sincerely hope to have the opportunity to serve you again in the future. Whether it's for new products or any assistance with your existing purchases, please don't hesitate to reach out to us.
Thank you again for taking the time to share your experience with Filter Flair.
Warm regards,
Brian
Filter Flair UK