Charles Clinkard Reviews 413

Great service from the staff at Darlington. The staff were fantastic from unpacking our order to advising which shoe was the right size. They really deserve 5 stars for their customer relations. Will... See more

I went to the Milton Keynes branch as a last hope in finding the right foot wear for my wide feet. Sheila the sales person was very helpful and patient in helping the to find the shoes that I was look... See more

On Charles Clinkard I found a very good price, the international shipment was fast and the item arrived in 5 days. Great service!

I am a regular shopper & love Charles Clinkard - never had any issue at all. Deliveries are always prompt & items well packaged. The website is easy to navigate & I always find what I am looking... See more

Excellent customer service as always. Carolyn and other staff were so helpful, patient and friendly. Did not feel rushed and good suggestions made on finding the right shoes for my husband. Thank you.... See more

Have bought “Relax” leather mule slippers from Charles Clinkard for years. The company is very efficient, my orders arrive quickly and the slippers always perfectly wrapped in the box. Moreover I cert... See more

Placed an online order as don’t drive! Absolutely love the handbags purchased. Continue to check with clinkards for any other offers. Fab staff when have visited Teesside Park almost 6 months ago... See more

I had a few problems ordering online so contacted Charles Clinkard by phone. Lady couldn’t have been more helpful. Order was quick & efficient - both pairs of sandals arrived fairly quickly and so ple... See more

Ordered 2 pair of sandals same style different colours. Delivery was fast. Unfortunately I had to return 1 pair as I didn’t like the colour so returned them to my nearest shop in Cribbs Causeway. Love... See more

The sandals were delivered by standard delivery within 3 days,the date expected. They were in a strong cardboard shoe box. The sandals were exactly as shown and described online. I'll definitely sh... See more

Ordering was easy, and my item arrived within a reasonable time. The company kept in touch. I was very pleased with my bag. It was inexpensive and a good match for a jacket I have. Altogether delig... See more

Fantastic experience in the Chichester branch. It was the end of the day, I’d just got back from a fruitless shopping experience in Brighton where I was told by one shoe retailer that he didn’t want c... See more

Couldn’t be better at Keswick store. Really nice attentive and understanding staff who went out of their way to help me find suitable sandals as I have a swollen foot problem. I’ve not been able to fi... See more

I ordered online for collection in store (Eldon Square, Newcastle).On collecting, the shoes ordered were too small for my son. The lady who looked after us could not have been more helpful. She quick... See more

Recently ordering a last pair of shoes online, they wrote to tell me they couldn't fulfil the order as they were out of stock. But they had placed a special order to source them from Germany for me if... See more

Response to my complaint made on on-line form and then by direct e-mail. I had to call them to follow up but from then the response was positive enough for me to give 5 stars. I had given enough evi... See more

Ordered slippers but unfortunately wrong colour was delivered. Had this design several times before so I decided to keep them. Clinkards were very helpful with a free returns label if I decided to... See more

Excellent service, but sadly had to return shoes as they were too small. Although I ordered a size 9, I sometimes find that if they are a 9/42, they are small, but a 9/43 usually fits. However the ret... See more

I prefer to go to the shop when purchasing footwear. Charles Clinkard in Wilmslow has an extensive range and very good customer service. However on this occasion they did not have my chosen sandals in... See more

The communication and service are second to none. The boots I received were too big and I have been able to exchange them without fuss, clear instruction, prompt response and timely update on the sta... See more

Was a little apprehensive goi g into the store but was greeted warmly by the team in Burford. After looking for a short while l was asked if l needed any help by Karen , after choosing a few pairs, of... See more

Charles Linkard are always my first choice for childrens shoes. Staff are friendly and helpful, and the range and quality of the shoes are fantastic. My daughter loves going to this shop and gett... See more

I visited your Chichester store today, Friday 15th November with my small black dog. The service I received was outstanding from a lovely female member of staff, (you know who you are). I cannot reco... See more

This is the first time I’m offering a half-hearted review in over 60 years as a customer. My mum took me to your very first store when we lived in N Yorkshire. The latest shoes received were not an ex... See more

A brilliant experience, I struggle for nice looking, WIDE fitting shoes, which these provided. Hey Dude shoes so good, that I have come across a different style away on holiday and bought them. Would... See more

I came to the Bristol shop last Tuesday but was unable to return shoes which were the wrong size. I believe you were dealing with a flood.Unfortunately I will now have to make another trip or pay for... See more

With reluctance I ordered a pair of ankle boots. They did not fit so have been returned at my own cost which I truly resent. It was recommended by the Post Office I used a signed-for service (due to... See more

I ordered the same Lelli Kelly shoes from CC for my daughter after I was messed about by House of Fraser who told me lots of differing reasons. Finally after being told they are out of stock, the sh... See more

Very disappointed in Clinkards. My grandson can no longer get the Start Rite shoes he wears to school - he is very difficult to fit but we had found a style that was perfect - however Clinkards no lo... See more

I had had such a good experience shopping in th Burford branch on 24/01/18. I was served by Susie G who was patient, imaginative Nd helpful. I came away with shoes that were incredibly comfortable, s... See more

Bought pair kids Ugg boots. After few weeks of wearing shoe hills collapsed and deformed. Contacted Charles Clinkard. Got reply to send shoes back for inspection- postal label attached. After few day... See more

These boots are extremely comfortable and well made. Suitable for wet and cold weather as they have a modern slightly thicker sole. Colour just right with jeans. Etc. They were delivered on time, in... See more

I bought a new pair of shoes from the shop but needed a different size which were sent directly to my address in a couple of days a perfect fit and great service from the store and delivery Thank yo... See more

A shoe became faulty a few months after purchase but with minimal wear. I contacted Charles Clinkard who sent me a free post label to return the shoe and having inspected it gave me a full refund. Can... See more

Today we were served by Amber in the Newbury store. We find it tricky to get shoes for both children as they have very narrow feet and are very fussy! Amber was amazing. Patient, knowledgable and kind... See more

Easy to order-same style just the next size up. Previous pair the sole came off - quality not as expected- but Clinkards refunded no problem. As I result I am a loyal customer.

I first saw the sandals I purchased from you elsewhere, but not the size, I bought them from you on online and other than a day late, my experience with your company was great. I love my sandals and... See more

Congratulations again to Charles Clinkard for having a great rage of shoes in half sizes. Service both in store and on line is great though the website could do with a little attention - or was it me... See more

Visited today and received excellent service. Debbie was friendly, knowledgable and very helpful resulting in my finding a great pair of shoes in a brand I'd never have found without her. Thankyou

The website was user-friendly, so my purchase was easily made. The price was competitive, communication was good, and delivery was prompt. I was very satisfied with the service from Charles Clinkard... See more

Excellent service at Nottingham store. Oliver a very patient,helpful and polite young man who couldn't do enough to help me find shoes for my very awkward feet. What a credit to the company

Very happy with the full service provided. I struggle to get shoes as have very narrow feet so appreciated the reviews left by other customers.

Ordered 2 pairs of sandals in size 5. Delivered quickly but too big for me. Ordered again in size 4 and returned the 5's. Again delivery was fast and return/refund no problem at all. Lovely sandals. N... See more

My visit to charles clinkard today was one of the best shopping experiences i have had in a LONG time. The assistant (Sharon) was very helpful and very patient I have a very painful foot problem but n... See more

Fast efficient service as always,sadly I had to return these super comfy loafers,they were just too wide for me

I found your website very easy to use. Ordered my Reiker sandals, they were despatched within days and delivery was on time. The sandals are very comfortable and very satisfied with everything. We... See more

I purchased a small Roka bag as a present. I knew exactly what it was like as I already had one for myself. The price was cheapest I could find and the bag is great quality.

The staff were very friendly and helpful.... couldn't help enough. Very efficient shop at Keswick.

Today is my 60th Wedding Anniversary, and on our way to lunch I popped into Charles Clinkard in Burford. I have been looking for comfy white shoes for weeks and today found the perfect pair. While... See more

Ordered a pair of Josef Seibel Vigo14 shoes last weekend - and they arrived 2 days later! Excellent service - thank you! Shoes are extremely comfortable (I am now down to my last pair of feet which... See more