What is happening to supplying quality shoes in non-branded boxes? I have been a customer of CC, specifically committed to buying a particular brand - boots, shoes and sandals for over 3 decades. Brand loyality, before it became a byword. I use the branded boxes for storage (so again sustainability before popular), also helps find the particular pair. I received the brand, with a note inside claiming if the branded box is not in sufficient condition, they will use CC own. I returned the order and chose to order, what I though was the brand's own site. Turns out somewhere in small print that it is CC - and again same sandals in CC box with a note making claim about condition of the brand box. If this is to be policy then should make it clear to the buyer. As a result loss of brand loyalty in a tough market, and won't buy from CC again. Put this information clearly and allow buyer to make the choice. Once could understand, but twice - not convinced.