Horrible shipping delays and lack of transparency. I have been waiting for a week now only to find out my order has yet to be shipped and it's only in the processing stage! Contacted customer service... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Bad customer service
I called to ask them if they can deliver the marchandise to my appartement door, they say marchandise will be delivered to the building hall and if it’s stolen I should call the police. I asked to cancel the transaction wish is not treated yet, they refused. I was told ounce I receive it I should return it on my expense to them . I asked to talk to a superviser , no call return . Worst narcestic sarcastic service I had .
Beware
I believe the perfume they sold me is fake or defective because the smell was off and alcohol like. I bought the same perfume again from Macy’s and it was 10 times better smelling better lasting better projection 
The quality was horrible for the price…
The quality was horrible for the price I'm paying, I would rather buy fake clothes than this! clothes not seen as online. When we tried the clothes on they did not feel worth above £20 and had a cheap feeling material. DO NOT RECCOMEND
I purchased a 6.7oz ACQUA DI GIO edt…
I purchased a 6.7oz ACQUA DI GIO edt from FragranceNet.com this week. What happened to your product?! It’s awful! It smells like ‘Dollar Store hand soap’!!! Nothing citrusy fresh pleasant IN THE LEAST! I don’t buy bottles but once a year, once every 2 years so I really liked the fragrance from 15 years ago as I remembered. Thinking it was for younger, I passed on it. But I took this opportunity to buy a big bottle and guess what? It’s a changed product! Don’t tell me differently, what Ive got is GARBAGE. ITS NOT WEARABLE!! Code on the bottle matches the code imprint on the box. It has a barcode on the side. Looks genuine! Genuine GARBAGE! You should be ashamed moving product like this. My memory of a GREAT product is dashed. And now Ive got 6.7 ounces of garbage.
That is disgusting.
Order a large tracksuit,came in xxxxl…
Order a large tracksuit,came in xxxxl return it
They received the item ,almost month no refund
Should not be allowed to trade in the uk
Scam
Terrible client service
Terrible client service, no updates, poor communication, most importantly, the quality of clothing is embarrassingly poor. Done with Armani brand.
I thought they were a top company…
I thought they were a top company clearly they are not. They only sent me half of my order and 30 days later when i call they tell the rest was canceled but i didnt get a refund or a email notifcation. Why they dont even give your you money back. The ruined christmas already now i got to fight to get y money back. Stay away from this brand it's not worth the service clearly.
i just order some feom armani my parcel…
i just order some feom armani my parcel was lost and they don t care to send me a another parcel or a refund very shit stay far away from your orders online
DO NOT BUY!!
DO NOT BUY!!! I returned an Item over 15 days and they have received the item. The customer service agent that helped me was useless. They stated that they can’t do anything and that I could not speak to a manager about this. Worse customer experience that I’ve had in decades.
Emporio Armani AR11362 Men’s stainless steel watch
A very unique and stylish piece. It is water resistant up to 100m. It does not look tacky and the combination of gold/silver and the dark blue dial is very stylish. I would expect to last for a very long time. Purchased it through Wowcher at a Third of the price.
Returns logistics a disaster
I have been trying to return goods since the 19th of Dec . Apparently there is a problem with printing the return label. It’s now 19days and no refund can be actioned down to a label . It feels like a scam to hold people’s money . So far removed from the prestige of the brand . Hugely disappointing. I’ll never buy from them again
Armanis response
So finally get a response from Armani, apparently what ever produces return label is broken and they cannot give me a return label. Took them over 3 days to respond to all my emails and now radio silence and still no return label. Actually ruining my Christmas!!! Sick of this company…DO NOT BUY FROM HERE
Worst customer service ever
Worst customer service ever. I bought a refillable fragrance. The sprayer had a malfunction, they told me they couldnt send a seperate sprayer and eventually we came to the conclusion I would get a new bottle. I send my bottle of to them (after I emptied an almost full bottle, because of leaking hazard) and got my own bottle back with a different cap than the original. In conclusion, several months of contact resulted me in having an empty bottle with an cheap unoriginal cap on it. They refuse to answer me and resolve the issue as initially promised. Very unprofessional team of I assume young people.
I am nit buying Armani and other brands from L’oreal group anymore, they just care about taking your money and not about the customers satisfaction.
Stay safe dear people.
that website is fraud please report…
that website is fraud please report everyone thankyou he used fake numbers and address report everyone
I am receive wrong items!!!
I am receive wrong items!!!
And now I am waiting return label 3 weeks!
Avoid!!!
It's absolutely frod company!!!
DON'T BUY FROM ARMANI ......
DON'T BUY FROM ARMANI ......
I have ordered a pair of boots from Armani in Norway.
I have NEVER seen the boots.
They were send from China (strange....)
My numerous emails are not answered
Kind regards
Tina from DK
Junk- cheaply made jewellery.
Junk cheaply made jewellery.
It will fall apart and you will have wasted big $$$ buying this overpriced crap.
I bought an Emporio Armani necklace and within weeks it just fell apart.
It was so poorly made it wasn't even worth the hassle of attempting to have it repaired.
The Authenticity Guarantee is all a big con too.
This junk comes from Fossil.
The same thing also happened with an Emporio Armani men's bracelet.
The link just broke off and I had to replace it with a link from TEMU!!!
The quality of the Temu link is better quality and that is really saying something.
You are only paying for the brand name and are getting substandard, poorly made rubbish.
Better off buying from Temu.
I warned everyone
I warned everyone, please don’t buy any of Armani products, like their clothes, I bought a suit jacket, cost $ 1700 , they send to one of the worse tailor, company call The perfect tailor, the worst one ever , he did my pant too short , the jacket shoulder hang out , doesn’t fit me properly. Do not buy their clothes, I was regret bought their products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








