Roxana Serban

Horrible scammers ! I have ordered 6 items because they were on sale , I receive email that 2 items are not actually in stock , I call them straight to cancel my order and they said they can not cancel as is been shipped , asked them to provide tracking number but they do not have ! I said I did not want the order without the 2 items , MEANWHILE THE 2 ITEMS STILL SHOW THEY ARE IN STOCK , just to make people place orders on their website and then half of the order is not in stock actually , you pay £13 for delivery for only 2-3 shirts ! On the phone , Anastasiia from client service was disgusting , she claimed to give me a free shipping so I can order other items and when she was about to give me the code she acted like “hello ? I can not hear you “ , this happened TWICE over the phone ! What a scam ! There is no refund for the 2 items which are not in stock actually!

The customer service is absolutely amazing , unfortunately one of the prep machines came defective and they offered to send a new one asap trusting that I will send the defective one back , also sent me a lil gift , the lady over the phone was very helpful and will definitely recommend

SCAMMERS !!! I MADE 2 ORDERS AND PAID , RECEIVED HALF OF MY FIRST ORDER, QUALITY IS AWFUL , AND NOW NO ONE REPLIES TO MY MSGS , NEVER RECEIVED THE 2nd ORDER , WAS SUPPOSED TO RECEIVE THEM TOGETHER BUT THEY DONT REPLY NOW , I HACE SCREENSHOTS OF THE WHOLE CONVERSATION