Tempest Photography Reviews 1,980

TrustScore 2 out of 5

1.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with the company, particularly concerning pricing and ethics. Many feel the prices are excessively high, describing them as "extortionate" and a "rip-off." Reviewers believe the company takes advantage of its position, especially regarding school photos, where parents feel compelled to purchase despite the cost. Additionally, people are not satisfied with the quality of the photos, with some describing them as poorly taken, blurred, or of terrible standard. Others report issues with customer service, such as being ignored or receiving unhelpful responses. There are also concerns about the company's ethics, with some reviewers mentioning investments in certain banks.

Based on these reviews

Rated 2 out of 5 stars

Baffled that school continues to use this company. Poor experience year on year. Very difficult to choose from individual photo options as the photos are so blurred and you cannot select them to show... See more

Company replied

Rated 2 out of 5 stars

Packages designed to trap you into spending too much on more photos than you need. Delivery also overpriced unless you again spend more. They also invest in Isreal through their use of Barclays Bank s... See more

Company replied

Rated 2 out of 5 stars

Extortionate!!!! We have 2 daughters of our own and also have 2 boys we care for long term. The cost to just have 1 photo each is eye watering. Discounts should be made available to children in car... See more

Company replied

Rated 1 out of 5 stars

Very expensive, not the best photograph. A simple task for the photographer to straighten the tie. Cost leaves a bad taste in the mouth for sure. £23 for a digital download!!!! Prints are so expensive... See more

Rated 1 out of 5 stars

I would give zero stars if I could. It baffles me that schools continue to use this shambles of a company. The pricing is extortionate and the photos are awful. They rush through taking all the child... See more

Rated 1 out of 5 stars

Total Rip-Off. At my daughter’s previous school last year, a digital photo download (from Pret-a-Portrait), hi-res and suitable for printing, was less than £10. Therefore the £23 requested by Tempest... See more

Company replied

Rated 1 out of 5 stars

Awful - simply awful photos. Son’s jumper matches the background so he looks like a floating head! Lighting is dreadful and capture itself is just horrendous. I cannot understand why the school co... See more

Company replied

Rated 1 out of 5 stars

Still unable to download a digital copy of the photo we've ordered and paid for. The website just keeps saying the image is not available yet, try again in a couple of days. Days later still not avail... See more

Company replied

Rated 1 out of 5 stars

After working in the photo processing industry, I understand that a few companies that conduct school photographs have to make some money in the service they provide, but to be honest, Tempest take t... See more

Company replied

Rated 1 out of 5 stars

Severely overpriced. £23 for a digital download. So it’s just cost me £69 for a digital download of all three of my children. They make the social media quality ones so poor that you can’t print them... See more

Company replied

Rated 1 out of 5 stars

This company is used by school, yet the cost to purchase images is extremely expensive and the quality of the media poor. I would at all costs avoid using. If your school intends or is currently using... See more

Company replied

Rated 1 out of 5 stars

65% or reviewers give 1 star & reading them, it's clear they fall into one of two categories. Either the quality of the photo or the extortionate pricing for the weird combination of photos offere... See more

Company replied

Rated 1 out of 5 stars

Awful company. I cannot understand why this company have the monopoly on school/graduation photos. Poor quality, unappealing photos and extortionate prices, yet we are forced to pay for this rubbish a... See more

Company replied

Rated 1 out of 5 stars

Absolutely impossible to contact them. Have been waiting on this call for over 45minutes, previously 15, 26 and 38 minutes. They should not be in business. Shocking. Will share with school to add... See more

Company replied

Rated 1 out of 5 stars

Another year of this terrible company taking our school photos, how?! Our 3 'options' are the SAME PHOTO! They just zoom in a bit more each time, utter disgrace!

Company replied

Rated 1 out of 5 stars

So another year goes by without getting school photos. Absolute rip off. £45 for a triple image pack . trying to say its in a sale down from £65. use any on line or high street photo company and you c... See more

Company replied

Rated 1 out of 5 stars

I have had issues purchasing the digital download for my son the last two years. The digital download wasn't available fir his individual photo. I called last year and a customer service advisor assu... See more

Company replied

Rated 1 out of 5 stars

If i could give 0 stars i would. I paid for a digital download at my daughters graduation ceremony, i received an email saying the photos were ready to order but no info on the actually order already... See more

Company replied

Rated 1 out of 5 stars

The social media download offers an afordable option. However, the file has just 253K, which is really of low quality.

Company replied

Rated 1 out of 5 stars

Well… Another year passes, the kids are growing up and this momentous occasion is suitably marked by having our pants well and truly pulled down by the bandits at Tempest Photography. Having read... See more

Company replied

Rated 1 out of 5 stars

Terrible. I bought a frame which I was told was for the photograph but was actually for the certificate. (Its landscape) The photographer was unpleasant. The packages available are generally geare... See more

Company replied

Rated 1 out of 5 stars

Absolutely disgusting company. I don’t know how so many schools and institutions still use them when there are so many better alternatives. I had photos taken for my university graduation and to downl... See more

Company replied

Rated 1 out of 5 stars

My God, do they deliberately train their photographers to be rubbish? Year after year at our children's school we get sent their atrocious attempts to take photos of children. They are always garbag... See more

Company replied

Rated 1 out of 5 stars

£30 for 2 digital downloads is daylight robbery. Had little choice as I wanted the photos of my first and only child in his uniform, but I will be highly unlikely to order again.

Company replied

Rated 1 out of 5 stars

Had school photos from Tempest. Poorly taken photo, out of focus and either over-lit or overexposed print, absolutely terrible standard. Overpriced anyway - an absolute licence to print money if you w... See more

Company replied

Rated 1 out of 5 stars

Unreasonably expensive. Tempest have monopoly on school photography. It means it is not parents choice to select them, instead schools work with them and we have no choice but to buy from them. I'm s... See more

Company replied

Rated 1 out of 5 stars

The quality of the photograph of my son is appalling. Extremely not happy as I've bought from them over the past few years hoping the quality would get better. They are the Temu of the photography wor... See more

Company replied

Rated 1 out of 5 stars

What a complete rip off - this company should not be allowed to monopolise the school photos. The photos are completely over priced and they then sting you with overpriced delivery fees too. Temp... See more

Company replied

Rated 1 out of 5 stars

As many other people have commented this is essentially a captive market situation. They know you have no alternative on the day for a professional service so can charge extortionate prices like being... See more

Company replied

Rated 1 out of 5 stars

As many others have stated, the prices charged by Tempest are extortionate, to say the least. £20 per photo at a minimum cannot be reflective of the labour and overhead incurred. Taking one primary sc... See more

Company replied

Rated 3 out of 5 stars

Reassuring that other people find the photographers abilities are in question... but its our childs school photos so this company has that to trade on too! If it wasnt a school photo/ memory for our c... See more

Company replied

Rated 1 out of 5 stars

I genuinely feel sorry for the poor customer service representative — “Olly,” as he’s called — who’s been left to defend what is, quite frankly, indefensible. It’s not his fault, but he’s the unfor... See more

Company replied

Rated 1 out of 5 stars

Zero stars, 10 out of 10 for expensive prices. It's the year 2025 yet the experience, quality and prices are that of 1985. I can only assume schools use Tempest as they get commission and don't work i... See more

Company replied

Rated 1 out of 5 stars

Tempest photography very expensive as the rest of the reviews say. Downloads are not available, as printing them myself would be much cheaper. Again like others have commented its nice to have a keeps... See more

Company replied

Rated 1 out of 5 stars

The prices for graduation photography are nothing short of extortionate. We paid over £94 for just three digital photographs, and later were charged an additional £36 for a single ones. This feels... See more

Company replied

Rated 1 out of 5 stars

Horrendous prices, ridiculous collection of various sized photos causing us to buy some that we don't need. My family would love one but I can't afford their prices to buy any extra but what I find d... See more

Company replied

Rated 1 out of 5 stars

These photos are, without exception, the worst photos ever taken of our children. Every year the parents at our school share the horror show that is their child's photo, and every year we ask the sam... See more

Company replied

Rated 1 out of 5 stars

Contacted customer service regarding the poor quality and blurriness on my daughters class photo, to be responded with its passed its quality inspection and its been stitched together. Was offere... See more

Company replied

Rated 1 out of 5 stars

An absolute joke on cost. An utter rip-off. Here’s the thing - what choice do we have if we want school photos of our children? None. A monopoly at its very worst. And the biggest joke? £5 f... See more

Company replied

Rated 3 out of 5 stars

Negatives: Expensive, sometimes awkward pictures, more flexibility with packs and proving needed. Positives: Quick and easy to order online with the QR code, no faffing around like there used to be!... See more

Company replied

Rated 1 out of 5 stars

Just a huge con! Money money money Disgusting prices. Should be more affordable for parents. I was £30 for 2 pics downloaded sent to my email Get a grip Tempest!!!

Company replied

Rated 1 out of 5 stars

Beyond bad. Raising with the school board why on earth do they continue with appealing quality of the pictures. AVOID AT ALL COST

Company replied

Rated 1 out of 5 stars

Awful company, they ignore emails, couldn't care less about your child's photos, they just want to get in and out...then paid. Pathetic. Avoid at all costs.

Company replied

Rated 1 out of 5 stars

As a professional photographer, I was very disappointed with the images produced by Tempest Photography at my son’s school. The composition is poor, the lighting is far from flattering, and the ov... See more

Company replied

Rated 1 out of 5 stars

Lazy work that costs a fortune. I received 2 photos from the school, both my son’s hair is a mess and one he wasn’t even ready in the photo. Super disappointed because this was his first ever school... See more

Company replied

Rated 1 out of 5 stars

The most money hungry company know, i honestly hope you got bankrupt you robbing pieces of human waste

Company replied

Rated 3 out of 5 stars

Rachel Walker ⭐️⭐️⭐️. Amazing after speaking to someone who just kept saying clear search history - no name but she was useless. Thanks Rachel - on your va own you would be 5star!

Company replied

Rated 1 out of 5 stars

My granddaughter's school used this company for the first time this year to take student portraits, having previously worked with a local photographer who consistently delivered excelle... See more

Company replied

Rated 1 out of 5 stars

Extremely poor quality and extortionate prices of my daughter's recent graduation photos. Tempest photography purport to use "highly trained" and professional photographers however the delivered photo... See more

Company replied

We perform checks on reviews


Company details

  1. Media & Publishing

Information provided by various external sources

Founded by Horace Tempest over 80 years ago, Tempest Photography has been at the forefront of the photographic industry for nearly a century. As the first school photography company in the UK to move to full digital processing, with a digital laboratory that is the most state-of-the-art in Europe, you can be sure of first-class images, every time.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Issue dealt with quickly. Excellent service.

We had an issue with one of the Graduation photos. I contacted Shannon, who immediately dealt with the issue & I received my edited photo back quickly.
Many thanks to Shannon & Tempest Photography.
Excellent service.
Highly recommended.

August 18, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello, thank you for your five-star review!

Tempest Photography aim to provide high quality customer service should any of our customers be in need of help, so I am delighted to read that my colleague Shannon dealt with your issue in a quick manner. I have passed your feedback onto Shannon directly, and she is very happy that you highly recommend her service.

Kind regards, Olly.

Advertisement
Rated 1 out of 5 stars

Very expensive for school photos.

Very expensive for school photos.

September 12, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Sonia, thank you for your review.

We do offer an extensive range of various products, including multi-image packs and electronic downloads. I am sorry to read that from the selection available, there is not something which is exactly what you are looking for. We introduce new items on a regular basis, so hopefully there will be a product available in the future that meets your requirements.

Kind regards, Olly.

Rated 1 out of 5 stars

What a complete rip off

What a complete rip off - this company should not be allowed to monopolise the school photos. The photos are completely over priced and they then sting you with overpriced delivery fees too.

Tempest, you should be ashamed of yourselves.

September 12, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Emma, thank you for your email.

We do offer an extensive range of various products, including multi-image packs and electronic downloads. I am sorry to read that from the selection available, there is not something which is exactly what you are looking for. We introduce new items on a regular basis, so hopefully there will be a product available in the future that meets your requirements.

The delivery charge only applies if the order is placed outside of the free 14-day back to school delivery option, if the school has requested for direct ordering only or the customer opts for home delivery. It also is not just postage and packaging, but also postal insurance, so if the order is damaged or lost in transit, we replace it free of charge.

However, I have passed your feedback onto our Marketing department who will assess your comments further.

Kind regards, Olly.

Rated 1 out of 5 stars

It's like being at the airport.......

As many other people have commented this is essentially a captive market situation. They know you have no alternative on the day for a professional service so can charge extortionate prices like being at the airport. It leaves a bitter taste in the mouth that for 3 different images of a decent size you have to shell out £91.50 and that's just in mounts, not a frame. The Universities need to wise up and start offering some alternatives to encourage more competitive pricing

September 10, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Trevor, thank you for your email.

We are sorry to hear that you feel the need to complain about the prices of the packages that are offered; as one of the largest nationwide photographic companies working at university graduations, we make every effort to ensure our tariffs are priced competitively and affordably, while reflecting the quality of the materials used to process the photographs, which is of a higher standard to products processed through High Street or online photographic services.

H Tempest Ltd. works closely with the universities we are contracted with, to compile packs that they feel are designed to fit the requirements of graduates and their families across the spectrum, from individual graduates who wish to purchase a single photograph, to larger families who desire packs with multiple prints.

However, I have passed your comments onto our Graduation team who will assess your feedback further.

Kind regards, Olly.

Rated 1 out of 5 stars

Outrageous social parasites

Well… Another year passes, the kids are growing up and this momentous occasion is suitably marked by having our pants well and truly pulled down by the bandits at Tempest Photography.

Having read the responses from Tempest employees to other reviews, clearly they are essentially aware of their parasitic stranglehold on this sector.

Shame on you and your insane prices.

September 8, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Philip, thank you for your review.

I am sorry to learn that you are extremely disappointed with our prices.

We do offer an extensive range of various products to suit all pockets, including multi-image packs and electronic downloads, however, I shall certainly pass your comments onto our Sales/Marketing team who will assess your comments further.

Kind regards, Olly.

Advertisement
Rated 3 out of 5 stars

Rachel Walker ⭐️⭐️⭐️

Rachel Walker ⭐️⭐️⭐️. Amazing after speaking to someone who just kept saying clear search history - no name but she was useless. Thanks Rachel - on your va own you would be 5star!

September 5, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Claire, thank you for your review.

I am delighted to read that my colleague Rachel managed to rectify your query in the end, and i have passed your feedback onto her personally.

If you are able to, please could you email us directly at customerservice@htempest.co.uk so we can rectify the issue on our end with who you spoke to and in which department.

Kind regards, Olly.

Rated 1 out of 5 stars

The prices for graduation photography…

The prices for graduation photography are nothing short of extortionate. We paid over £94 for just three digital photographs, and later were charged an additional £36 for a single ones. This feels like complete greed rather than fair business.
What struck me most was the atmosphere. While queuing with family and friends, everyone was smiling and laughing, celebrating an important day. Yet the moment students and parents discovered the pricing, expressions turned to anger and disappointment. It cast a shadow over what should have been a joyful experience.
I fully understand that a business needs to make money, but these charges feel entirely unjustifiable. For many graduates and families, this is a once-in-a-lifetime event, and it’s disheartening to see it used as an opportunity for such excessive profit.

September 2, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello, thank you for your review.

We are sorry to hear that you feel the need to complain about the prices of the packages that are offered; as one of the largest nationwide photographic companies working at university graduations, we make every effort to ensure our tariffs are priced competitively and affordably, while reflecting the quality of the materials used to process the photographs, which is of a higher standard to products processed through High Street or online photographic services.

H Tempest Ltd. works closely with the universities we are contracted with, to compile packs that they feel are designed to fit the requirements of graduates and their families across the spectrum, from individual graduates who wish to purchase a single photograph, to larger families who desire packs with multiple prints.

However, I shall certainly pass your feedback onto our Graduation department who will assess your comments further.

Kind regards, Olly.

Rated 5 out of 5 stars

Great service

Great service from Shannon and the Technical team who helped with my Sons Graduation photo order. Very impressed by their prompt response, helpfulness and care. Photos received and very happy. Thank you!

August 25, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello, thank you for your five-star review!

Tempest Photography will always aim to fix any issues for our customers, whether the matter is big or small, so I am delighted to read that my colleague Shannon and our Technical team were able to amend the photograph to how you envisioned the original image.

Should you have any more issues, please do not hesitate to contact our Customer Service team on 01736 751555 (opt. 5, Mon-Fri 8:15am-4:15pm).

Kind regards, Olly

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! Easy to use site and easy to order. With lot's more options to choose from.

August 23, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Rachael, thank you for your five-star review!

Tempest Photography have recently updated our ecommerce system and I am delighted to learn that you found our website easy to use and order from.

We regularly review our products on our website so I am also very pleased to learn that you have found a product to your liking.

Kind regards, Olly.

Advertisement
Rated 1 out of 5 stars

Disgusting.

I am utterly disappointed by my experience with this company. Sadly, I had no choice but to use them for my graduation photos, and from start to finish, it has been nothing short of a disgrace. The pricing is extortionate, the options are shockingly restrictive, and the entire process feels deliberately designed to squeeze every last penny from customers.

On the day, we were told we could have a maximum of three photos taken, fine, I accepted that. But when ordering, I discovered I could only get two of those images in the so-called "graduate and family pack." The third image? I couldn’t just add it on, I was forced to buy a completely separate, overpriced pack just for that one photo.

Before ordering, I even phoned to explain exactly what I wanted: a large, a medium, and four smalls of each of the three images.
When my order finally arrived weeks later, I was shocked to find that the “graduate and family pack” didn’t even include small photos for both images-just one. When I had phoned as previously mentioned, at no point did they correct me or mention that what I was asking for was literally impossible under their system. There is no option to purchase additional small photos for multiple images, you can only get a “small pack of four” for 1 image in the graduate and family package . No flexibility.

For the third image, there was no way to get it without paying another £50, and if I wanted digital copies, that’s yet another £20 per image, but only for the ones in the family and graduate pack.

To top it off, the four small images i did receive, they didn't even place in the mounts. I have to cut the images out myself. I would rather not have the photos and get a full refund for the price i paid.

Looking at the reviews, seems they're not bothered as long as they get the money in their back pocket. Such a disappointment after such an achievement.

August 15, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Jess, thank you for your review.

Tempest Photography appreciates that all graduation ceremonies are a momentous occasion and the photographs should represent the celebration that you felt throughout the day. Therefore I am very sorry to learn that your experience does not reflect this.

So we can raise this further, please can you email your full experience on the day along with image reference numbers to customerservice@htempest.co.uk and we can certainly see if anything can be done to amend this disappointment.

Kind regards, Olly.

Rated 2 out of 5 stars

Poor proportions.

Lovely quality photo but the proportion isn't great. There is a large section of scabby gym roofing visible which is almost as much as the width of people lined up in the photo. This could have been cropped and more of the photo given over to the people.

July 11, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Helen, thank you for your review.

I am sorry to learn that you are disappointed with the overall look of the photograph. Please could you contact our Customer Service team on 01736 751555 (opt. 5, Mon-Fri 8:15am-4:15pm) or email us at customerservice@htempest.co.uk so we can investigate the issue further to see if there is anything that we can do to help?

Kind regards, Olly.

Rated 1 out of 5 stars

Poor quality JPEG images

Poor quality JPEG images of our daughters graduation. Lots of digital noise, certainly didn't appear to be from professional quality cameras based on image size and quaility.

June 3, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Emma, thank you for your review.

Tempest Photography aim to provide the highest of quality for our customers, therefore I am sorry to learn that you have received poor quality Jpeg photographs.

Please could you contact our Customer Service team on 01736 751555 (opt. 5, Mon-Fri 8:15am-4:15pm) or via email customerservice@htempest-co.uk where we can look into your order further for you.

Kind regards, Olly.

Rated 5 out of 5 stars

Staff was very nice

Staff was very nice, attentive and welcoming

July 28, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Keti, thank you for your five-star review!

I am delighted to read that our graduation staff made you feel welcomed and were able to attend to your needs. I hope they made your day as special as it should be.

Kind regards, Olly.

Advertisement
Rated 5 out of 5 stars

Arjun was absolutely fantastic and made…

Arjun was absolutely fantastic and made our day with his kindness.

July 28, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Jody, thank you for your five-star review!

I am delighted to read that one of our photographers, Arjun, made your day with his kindness, and I shall pass your feedback onto him personally for you. I hope your graduation ceremony was a positively memorable day.

Kind regards, Olly.

Rated 4 out of 5 stars

Great service when you don't really have a choice

Like most, I had no choice in using Tempest's services. My kids' school made that decision for me. I have to say their service was excellent. I had some queries before ordering and after receiving my photos and they replied (thanks Rachel Walker) speedily and were very helpful.

Like others have said those the prices are are-watering. I dread to think how much money is generated from a day of photography at a school when thousands of parents want to be able to have a keepsake of their little one's early days in life.
The service was excellent, but I'd expect nothing less given what it costs for a single print out of a single photo.

July 21, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Anthony, thank you for your four-star review!

Whilst I understand that the decision to use our company was out of your hands and everything is discussed with the school beforehand but I am delighted to read that you were happy with their decision.

I am also very happy to read that my colleague Rachel has provided a speedy and helpful service, and I have passed that feedback onto her personally.

Should we be fortunate enough to take photographs of your child again, I hope we continue to provide the same level of service that you have received recently.

Kind regards, Olly.

Rated 1 out of 5 stars

Use other photographers!!

Absolutely disgusting company. I don’t know how so many schools and institutions still use them when there are so many better alternatives. I had photos taken for my university graduation and to download just ONE image was £37. Nothing could justify such an expensive price for a digital download of an image. My special event was completely ruined by this company and i’ll never forgive them. I emailed tempest for a reason to justify such extortionate prices and of course, didn’t get a response. I would rather have no pictures of my graduation to remember than be ripped off by crappy company like this.

July 11, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Elliot, thank you for your review.

I am sorry to learn that you are deeply unhappy with the prices of our graduation photographs. We have looked into this further and whilst you have been in contact with an advisor of our Direct Order team, they have not received an email back with regards to this complaint.

Please could you forward the reply to our Customer Service email customerservice@htempest.co.uk where we can forward your email onto the correct department who will look into the complaint further for you.

Kind regards, Olly.

Rated 1 out of 5 stars

Terrible.

Terrible.
I bought a frame which I was told was for the photograph but was actually for the certificate. (Its landscape) The photographer was unpleasant. The packages available are generally geared for one image only.
I have just phoned to enquire how to buy 3 images (after waiting 11 minutes to speak to someone)
The cheapest way is digital and will cost £91.00
I feel completely ripped off. I have never complained before but today I feel people should be warned about how expensive this company is.

July 18, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Wendy, thank you for your review.

I am sorry to learn that you purchased a certificate frame on the day. I have been informed that you have spoken with our Customer Service team where one of our representatives has sent you a free post link to return the frame for a refund.

I am also sorry for you have felt the need to complain about our prices and packages. Our graduation prices and packages are discussed with the university with accordance to their contract with us which is something we cannot divulge into.

However, please be rest assured that your feedback has been passed onto our Graduation department who will assess your comments further.

Kind regards, Olly.

Advertisement
Rated 5 out of 5 stars

Thank you Dawn!

took my graduation pictures today and was photographed by the lovely Dawn. She was absolutely amazing, so professional and friendly! I was nervous about the pictures, but she made the process seamless and stress-free. Coordinated all the shots perfectly and was so patient and encouraging. Couldn’t recommend her enough, Dawn you are a real credit to Tempest Photography!

July 17, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Remi, thank you for your five-star review!

Tempest Photography appreciates that the graduation ceremonies can be daunting and nerve-wracking, so I am very happy to read that our photographer Dawn was able to calm your nerves and provide a seamless process to capture these special memories for you.

Kind regards, Olly.

Rated 5 out of 5 stars

Dan event imaging-Uni of Manchester graduation

Dan at the event imaging at the Uni of Manchester graduation was awesome!!! Professional, Witty, and just great overall.

July 16, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Michael, thank you for your five-star review!

Tempest Photography always aim to provide a memorable experience for your graduation, therefore I am delighted to read that Dan provided a professional service for you and was great overall. I hope you look fondly on your event images for the many years to come.

Kind regards, Olly.

Rated 5 out of 5 stars

Positive Experience

I recently had my graduation photos taken with Tempest Photography and had a really positive experience. I usually don’t enjoy having my photo taken, but the photographer, Hannah, made the experience less daunting. She was incredibly friendly, patient, and made me feel at ease throughout the whole process. Hannah guided me step by step to help get the perfect shots, and the final photos turned out better than I could have hoped for. I'm so glad she was the one behind the camera, she really made the experience enjoyable and memorable.

July 10, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Kai, thank you for your five-star review!

Tempest Photography always aim to capture the special moments throughout our lives, therefore I am delighted to read that our photographer Hannah was able to ease you into the process and made the whole experience enjoyable and memorable for you.

Kind regards, Olly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look