Ian Walker

Absolutely impossible to contact them.
Have been waiting on this call for over 45minutes, previously 15, 26 and 38 minutes.
They should not be in business.
Shocking.
Will share with school to add to growing number of parents complaints, with the aim of stopping them (Tempest) from upsetting more parents.

This company are, I thought, meant to act for the seller of the property.

We (I am one of 3 executors) are in the process of selling a property (now exchanged) but, last minute, we suddenly had reduced offers (two in succession), from buyers (who desperately wanted this property from the outset according to these agents), and this agent apparently supported the buyers with both ‘last second’ reduced offers (despite the excuses given were in denial of their own survey and very apparently based on a 'bucket and shovel' approach of a builder who was clearly looking to benefit from their custom).

I spoke with a partner in Knight Frank who told me “this happens all the time” referring directly to the sudden, unjustified, reduced offers, neither of which we were prepared for as we should have been IF the agent had shared essential relevant information as, I feel, they should.

We executors were totally compromised by such late emergence of something the agent knew would most likely happen. This is appalling mismanagement by an agency who should have let us know way in advance of the sudden shock announcements, and not left us totally vulnerable to this known likelihood.

We had one immediate offer of full asking price, within the first week of marketing, and were asked to remove the "for sale" status, which stopped any further viewings and potential offers. We complied with this request although, with hindsight, it severely disadvantaged us and gave significant cost advantage to Knight Frank. It also prevented us from having other offers which is, arguably, the best barometer on what the property is worth when we went with the figure Knight Frank suggested for marketing.

This leaves a particularly bad taste and I recommend Knight Frank ONLY if you’re willing to take the risk of being left vulnerable in the same way we were.

Knight Frank have enjoyed a very high reward for a disproportionately slight effort at our expense.

DO YOU WANT TO TAKE THE SAME RISK?

I see a used car at Cardiff Audi dealership, test drive it, decide I'd like a more modern one, and Sales find me one at Bath dealership, with very nice pictures..
Standards at Audi Cardiff, judging from full inspection of original car and the facilities and overall dealership, really impress me, as does the Salesperson who has equally high standards.

I buy car kept at Bath Audi, knowing same standards, same checklists, same pre-sale checks etc etc etc. Car gets transported to Cardiff (as it has to be because that was where I bought it) ready for me to collect 5 days later.

I get given keys, Car looks shiny, and am shown Satnav, them knowing I have gone entirely on their own high standards at Cardiff and the same images we both saw on Bath's website. Ignition warning immediate 'low battery... drive to charge up'. Surprised both salesperson and myself. Hop in, drive on 2 hour plus journey, no warnings, bit lumpy but could be due to non-use.

Get back and notice liquid leak from vehicle (perfectly describes course of reversing onto drive).
Take photographs. Start to inspect vehicle now I have time, absolutely awful on all but the immediate view, dirty, corroded, mould. Email dealer.

Salesperson (Cardiff) brilliant. Really sympathetic and (probably) equally annoyed. Car is going back to (hopefully Bath) Dealership, I do not want a corroded wreck which is not roadworthy (as no-one knows what is leaking from it).

Bath dealership appear utterly incompetent and incapable of preparing a car for sale other than whizzing over with a detailer to give high gloss appearance on areas only viewable at first glance, rubbish left in car, dirt and corrosion evident plus car is not fit for purpose.

Car is going back. Thank the almighty Cardiff are dealing with it!!

Cardiff 8 Bath 0

I would hope this doesn't unfairly reflect upon Bath Audi but, reading other reviews here, this could be just another tale of woe brought about by them.

Moral of the story: do NOT trust anything you have not gone through thoroughly and do not buy anything based on another's standards and pictures on the same dealers website. Absolutely shocking BUT at least I got back safely.

KEEP WHAT THEY DEMAND MONEY FOR
Exploitive rogue traders
Refused to stop sending unsolicited goods to my elderly mother, kept demanding money, replied to enquiry submitted on their own generated form with a NO REPLY email address, state the content of their agents email is not necessarily the opinion of them (cheap trick to attempt to break the law), attempt to prevent disclosure of their working practices (small print) and act contrary to legislation being Unfair Trading Regulations Acts 2008 onwards.
Absolutely appalling and do not deserve to be in business. Huge scam.

Straightforward, simple and effective way for my daughter (8 y/o) to learn and earn. She’s delighted to be able to buy things she wants and remain very aware of having enough for her needs if she takes her card out with her. She looks forward to helping me and this is such a bonus.
It’s easy for both her and I to manage and is worth every penny of subscription as it’s used and has helped develop an active interest in managing money.

I have today called in to the Exeter branch of Toolstation, having placed my order online and paid for it. The purpose of my visit was simply collection.
There were two people ahead of me, one being served, the other meandering around the entrance at a distance which displayed little or no respect for other customers.
The customer being served then started selecting products additional to what they had placed on their online order (if indeed they had completed one) which was clearly permissible under current policy.
After a considerable delay as each item they wanted then had to be sourced and brought to them, for them to announce the next item they wanted and so on. After a very long period of time, the customer's requirements were satisfied and they left.
The next (meandering) customer then followed and again, started quoting the numbers for the various items they wanted, again with the same time being spent sourcing each one and bringing it to them for the next item to be requested. Finally, they left.
Those two customers took over 20 minutes to be served. The queue behind me was then considerable.
My order was collected in little under one minute!
IF Toolstation want to allow customers to just turn up, holding a place and requesting individual items to satisfy their needs, why oh why are others of us bothering to order online, pay online and, awaiting a confirmation to say the order is ready for collection.
In my humble opinion, this is ridiculous and some consistency needs to be applied and enforced.
Thank you for the unnecessary waste of my time and that of my customer.
Do not expect my repeat custom