Tempest Photography Reviews 1,980

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with the company, particularly concerning pricing and ethics. Many feel the prices are excessively high, describing them as "extortionate" and a "rip-off." Reviewers believe the company takes advantage of its position, especially regarding school photos, where parents feel compelled to purchase despite the cost. Additionally, people are not satisfied with the quality of the photos, with some describing them as poorly taken, blurred, or of terrible standard. Others report issues with customer service, such as being ignored or receiving unhelpful responses. There are also concerns about the company's ethics, with some reviewers mentioning investments in certain banks.

Based on these reviews

Rated 2 out of 5 stars

Baffled that school continues to use this company. Poor experience year on year. Very difficult to choose from individual photo options as the photos are so blurred and you cannot select them to show... See more

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Rated 2 out of 5 stars

Packages designed to trap you into spending too much on more photos than you need. Delivery also overpriced unless you again spend more. They also invest in Isreal through their use of Barclays Bank s... See more

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Rated 2 out of 5 stars

Extortionate!!!! We have 2 daughters of our own and also have 2 boys we care for long term. The cost to just have 1 photo each is eye watering. Discounts should be made available to children in car... See more

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Rated 1 out of 5 stars

Very expensive, not the best photograph. A simple task for the photographer to straighten the tie. Cost leaves a bad taste in the mouth for sure. £23 for a digital download!!!! Prints are so expensive... See more

Rated 1 out of 5 stars

I would give zero stars if I could. It baffles me that schools continue to use this shambles of a company. The pricing is extortionate and the photos are awful. They rush through taking all the child... See more

Rated 1 out of 5 stars

Total Rip-Off. At my daughter’s previous school last year, a digital photo download (from Pret-a-Portrait), hi-res and suitable for printing, was less than £10. Therefore the £23 requested by Tempest... See more

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Rated 1 out of 5 stars

Awful - simply awful photos. Son’s jumper matches the background so he looks like a floating head! Lighting is dreadful and capture itself is just horrendous. I cannot understand why the school co... See more

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Rated 1 out of 5 stars

Still unable to download a digital copy of the photo we've ordered and paid for. The website just keeps saying the image is not available yet, try again in a couple of days. Days later still not avail... See more

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Rated 1 out of 5 stars

After working in the photo processing industry, I understand that a few companies that conduct school photographs have to make some money in the service they provide, but to be honest, Tempest take t... See more

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Rated 1 out of 5 stars

Severely overpriced. £23 for a digital download. So it’s just cost me £69 for a digital download of all three of my children. They make the social media quality ones so poor that you can’t print them... See more

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Rated 1 out of 5 stars

This company is used by school, yet the cost to purchase images is extremely expensive and the quality of the media poor. I would at all costs avoid using. If your school intends or is currently using... See more

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Rated 1 out of 5 stars

65% or reviewers give 1 star & reading them, it's clear they fall into one of two categories. Either the quality of the photo or the extortionate pricing for the weird combination of photos offere... See more

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Rated 1 out of 5 stars

Awful company. I cannot understand why this company have the monopoly on school/graduation photos. Poor quality, unappealing photos and extortionate prices, yet we are forced to pay for this rubbish a... See more

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Rated 1 out of 5 stars

Absolutely impossible to contact them. Have been waiting on this call for over 45minutes, previously 15, 26 and 38 minutes. They should not be in business. Shocking. Will share with school to add... See more

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Rated 1 out of 5 stars

Another year of this terrible company taking our school photos, how?! Our 3 'options' are the SAME PHOTO! They just zoom in a bit more each time, utter disgrace!

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Rated 1 out of 5 stars

So another year goes by without getting school photos. Absolute rip off. £45 for a triple image pack . trying to say its in a sale down from £65. use any on line or high street photo company and you c... See more

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Rated 1 out of 5 stars

I have had issues purchasing the digital download for my son the last two years. The digital download wasn't available fir his individual photo. I called last year and a customer service advisor assu... See more

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Rated 1 out of 5 stars

If i could give 0 stars i would. I paid for a digital download at my daughters graduation ceremony, i received an email saying the photos were ready to order but no info on the actually order already... See more

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Rated 1 out of 5 stars

The social media download offers an afordable option. However, the file has just 253K, which is really of low quality.

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Rated 1 out of 5 stars

Well… Another year passes, the kids are growing up and this momentous occasion is suitably marked by having our pants well and truly pulled down by the bandits at Tempest Photography. Having read... See more

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Rated 1 out of 5 stars

Terrible. I bought a frame which I was told was for the photograph but was actually for the certificate. (Its landscape) The photographer was unpleasant. The packages available are generally geare... See more

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Rated 1 out of 5 stars

Absolutely disgusting company. I don’t know how so many schools and institutions still use them when there are so many better alternatives. I had photos taken for my university graduation and to downl... See more

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Rated 1 out of 5 stars

My God, do they deliberately train their photographers to be rubbish? Year after year at our children's school we get sent their atrocious attempts to take photos of children. They are always garbag... See more

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Rated 1 out of 5 stars

£30 for 2 digital downloads is daylight robbery. Had little choice as I wanted the photos of my first and only child in his uniform, but I will be highly unlikely to order again.

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Rated 1 out of 5 stars

Had school photos from Tempest. Poorly taken photo, out of focus and either over-lit or overexposed print, absolutely terrible standard. Overpriced anyway - an absolute licence to print money if you w... See more

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Rated 1 out of 5 stars

Unreasonably expensive. Tempest have monopoly on school photography. It means it is not parents choice to select them, instead schools work with them and we have no choice but to buy from them. I'm s... See more

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Rated 1 out of 5 stars

The quality of the photograph of my son is appalling. Extremely not happy as I've bought from them over the past few years hoping the quality would get better. They are the Temu of the photography wor... See more

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Rated 1 out of 5 stars

What a complete rip off - this company should not be allowed to monopolise the school photos. The photos are completely over priced and they then sting you with overpriced delivery fees too. Temp... See more

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Rated 1 out of 5 stars

As many other people have commented this is essentially a captive market situation. They know you have no alternative on the day for a professional service so can charge extortionate prices like being... See more

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Rated 1 out of 5 stars

As many others have stated, the prices charged by Tempest are extortionate, to say the least. £20 per photo at a minimum cannot be reflective of the labour and overhead incurred. Taking one primary sc... See more

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Rated 3 out of 5 stars

Reassuring that other people find the photographers abilities are in question... but its our childs school photos so this company has that to trade on too! If it wasnt a school photo/ memory for our c... See more

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Rated 1 out of 5 stars

I genuinely feel sorry for the poor customer service representative — “Olly,” as he’s called — who’s been left to defend what is, quite frankly, indefensible. It’s not his fault, but he’s the unfor... See more

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Rated 1 out of 5 stars

Zero stars, 10 out of 10 for expensive prices. It's the year 2025 yet the experience, quality and prices are that of 1985. I can only assume schools use Tempest as they get commission and don't work i... See more

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Rated 1 out of 5 stars

Tempest photography very expensive as the rest of the reviews say. Downloads are not available, as printing them myself would be much cheaper. Again like others have commented its nice to have a keeps... See more

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Rated 1 out of 5 stars

The prices for graduation photography are nothing short of extortionate. We paid over £94 for just three digital photographs, and later were charged an additional £36 for a single ones. This feels... See more

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Rated 1 out of 5 stars

Horrendous prices, ridiculous collection of various sized photos causing us to buy some that we don't need. My family would love one but I can't afford their prices to buy any extra but what I find d... See more

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Rated 1 out of 5 stars

These photos are, without exception, the worst photos ever taken of our children. Every year the parents at our school share the horror show that is their child's photo, and every year we ask the sam... See more

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Rated 1 out of 5 stars

Contacted customer service regarding the poor quality and blurriness on my daughters class photo, to be responded with its passed its quality inspection and its been stitched together. Was offere... See more

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Rated 1 out of 5 stars

An absolute joke on cost. An utter rip-off. Here’s the thing - what choice do we have if we want school photos of our children? None. A monopoly at its very worst. And the biggest joke? £5 f... See more

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Rated 3 out of 5 stars

Negatives: Expensive, sometimes awkward pictures, more flexibility with packs and proving needed. Positives: Quick and easy to order online with the QR code, no faffing around like there used to be!... See more

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Rated 1 out of 5 stars

Just a huge con! Money money money Disgusting prices. Should be more affordable for parents. I was £30 for 2 pics downloaded sent to my email Get a grip Tempest!!!

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Rated 1 out of 5 stars

Beyond bad. Raising with the school board why on earth do they continue with appealing quality of the pictures. AVOID AT ALL COST

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Rated 1 out of 5 stars

Awful company, they ignore emails, couldn't care less about your child's photos, they just want to get in and out...then paid. Pathetic. Avoid at all costs.

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Rated 1 out of 5 stars

As a professional photographer, I was very disappointed with the images produced by Tempest Photography at my son’s school. The composition is poor, the lighting is far from flattering, and the ov... See more

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Rated 1 out of 5 stars

Lazy work that costs a fortune. I received 2 photos from the school, both my son’s hair is a mess and one he wasn’t even ready in the photo. Super disappointed because this was his first ever school... See more

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Rated 1 out of 5 stars

The most money hungry company know, i honestly hope you got bankrupt you robbing pieces of human waste

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Rated 3 out of 5 stars

Rachel Walker ⭐️⭐️⭐️. Amazing after speaking to someone who just kept saying clear search history - no name but she was useless. Thanks Rachel - on your va own you would be 5star!

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Rated 1 out of 5 stars

My granddaughter's school used this company for the first time this year to take student portraits, having previously worked with a local photographer who consistently delivered excelle... See more

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Rated 1 out of 5 stars

Extremely poor quality and extortionate prices of my daughter's recent graduation photos. Tempest photography purport to use "highly trained" and professional photographers however the delivered photo... See more

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Company details

  1. Media & Publishing

Information provided by various external sources

Founded by Horace Tempest over 80 years ago, Tempest Photography has been at the forefront of the photographic industry for nearly a century. As the first school photography company in the UK to move to full digital processing, with a digital laboratory that is the most state-of-the-art in Europe, you can be sure of first-class images, every time.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

Worst School Photo Ever

My granddaughter's school used this company for the first time this year to take student portraits, having previously worked with a local photographer who consistently delivered excellent results. Unfortunately, the photos taken this year were awful.

My granddaughter's images reflected a lack of care and attention—her hair was messy, her uniform untidy, and her expressions poorly captured. It’s clear that the photos were rushed and that minimal effort was made to ensure a presentable final product.

Regrettably, we will not be purchasing any of the photos this year.

------------------------------

Dear Olly,

Thank you for your response.

While I understand the limitations around photographer interaction, the results this year were clearly substandard. A basic level of care and attention—ensuring children are reasonably presentable and capturing a natural expression—should not be too much to expect from a professional service.

Compared to the consistently high standard delivered by the school’s previous photographer, this year’s effort felt rushed and careless. I hope serious consideration is given to improving both quality and process going forward.

September 22, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

It is disappointing to read that you are unhappy with your children's pictures. Unfortunately, our photographers do rely on the pupils being presented to them "photo-ready", as they are limited in their interactions with the children in terms of commenting on or adjusting appearance. This is in case they inadvertently cause undue upset or offence.

Our photographers always endeavour to obtain the best expressions of the children that are possible on the day. However, we do not share the intimate knowledge you have of how your daughter would usually respond or react when having her photograph taken and we are sorry that the results did not match your expectations.

Should we be fortunate enough to photograph your daughter again in the future, hopefully we will capture some images that are to your satisfaction.

Kind regards, Olly

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Rated 5 out of 5 stars

Easy to order

Easy to order and actually had a pack that I wanted at a decent price. All I wanted was 4 desk photos without all the other sizes and they had it. £14. Could add other children’s photos to the same order too. Thanks.

September 30, 2025
Unprompted review
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Reply from Tempest Photography

Hello Louise, thank you for your five-star review!

I am delighted to read that you were able to easily navigate our ecommerce system and that you were able to find a package that suited your individual needs.

Kind regards, Olly.

Rated 1 out of 5 stars

Extremely poor quality and extortionate…

Extremely poor quality and extortionate prices of my daughter's recent graduation photos. Tempest photography purport to use "highly trained" and professional photographers however the delivered photographs are extremely poor quality, over-exposed and washed-out. We paid almost GBP150 for just 5 photos, ridiculous considering the end quality. I would certainly not recommend using this company.

July 29, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

Tempest Photography understand that graduations are one in a lifetime events, so I am sorry to learn that the photographs that you have received were not up to standard.

Please can you contact us at customerservice@htempest.co.uk where we investigate the poor quality further?

Kind regards, Olly.

Rated 1 out of 5 stars

Data protection concerns!

I have had issues purchasing the digital download for my son the last two years. The digital download wasn't available fir his individual photo. I called last year and a customer service advisor assured me that the problem had been resolved and the image would be emailed. After two weeks, I contacted them again as I hadnt recmy image. I was assured that it had been sent and the advisor confirmed the date that it was sent. As I hadnt received it, I can only assume that the image of my son, in his school uniform, was sent to somebody else! I did eventually receive it.
This year I am having exactly the same problem! I am writing this review whilst waiting for customer services to answer my call. Ive currently been waiting for 17 minutes!

September 29, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

We have recently experienced issues with our links and QR codes and because of this we are experiencing a high unprecedented number of calls both in our Customer Service and Direct Order queues.

We take data protection extremely seriously and this would need to be raised further. Please could you email my manager at customerservice@htempest.co.uk regarding this matter so we can investigate this further?

I can assure you that your photograph would have been held in our server rather sent to anybody else.

Kind regards, Olly

Rated 1 out of 5 stars

Impossible to phone. Avoid if at all possible and petition the school

Absolutely impossible to contact them.
Have been waiting on this call for over 45minutes, previously 15, 26 and 38 minutes.
They should not be in business.
Shocking.
Will share with school to add to growing number of parents complaints, with the aim of stopping them (Tempest) from upsetting more parents.

September 29, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

We have recently experienced issues with our links and QR codes and because of this we are experiencing a high unprecedented number of calls both in our Customer Service and Direct Order queues.

Please could you email my manager at customerservice@htempest.co.uk regarding your issue so we can answer or pass on if necessary?

Kind regards, Olly.

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Rated 1 out of 5 stars

Awful company, poor quality, unappealing photos, extortionate prices

Awful company. I cannot understand why this company have the monopoly on school/graduation photos. Poor quality, unappealing photos and extortionate prices, yet we are forced to pay for this rubbish as there is no other option. They didn’t even have the decency to respond to my complaint which I emailed. Three lots of graduation photos in the last year nearly £150 just to have official photos of my children that I don’t like. Someone please offer a better experience than this company, they have had a monopoly for way too long

July 23, 2025
Unprompted review
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Reply from Tempest Photography

Hello Naomi, thank you for your review.

I am sorry to learn that you are extremely disappointed with the quality, and prices of our photographs, and that nobody responded to your complaint which you emailed in.

We take all of our reviews seriously and we always pass feedback onto the relevant department if required. Could you please email my manager at customerservice@htempest.co.uk so she can investigate this further for you?

Kind regards, Olly

Rated 1 out of 5 stars

Zero stars

Zero stars, 10 out of 10 for expensive prices. It's the year 2025 yet the experience, quality and prices are that of 1985. I can only assume schools use Tempest as they get commission and don't work in the private commercial world. Better quality from a phone. It would be better for schools to use a local photographer, pay a reasonable day rate, and provide every child with a usb stick of all their photos for a reasonable price. That way it would be cheaper, supporting local photographers, better quality photos, images provided instantly, cheaper for parents and no need for the photographer to store any personal details or even the images. I'm expecting a standard response to say sorry you're disappointed, contact us, all of our photographers are carefully selected, and the process I've described isn't possible.

September 26, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

Thank you for sharing your feedback. We understand that school photography is a personal and important purchase, and we’re sorry to hear that you were disappointed with the experience.

Our pricing reflects more than just the print or digital file, it covers professional photographers, high-quality equipment, post-production work, and a secure online ordering system. For larger group photos, the cost also incorporates specialist staging, organisation, and setup to ensure every child is captured clearly and safely.

Tempest Photography provides schools and PTAs with an excellent fundraising opportunity through a sliding commission on every photo sold. This commission helps support school programs and resources. It could be worthwhile to reach out to your school to see if parents are taking advantage of our more affordable photo options.

We do appreciate your comments and will share this with our management team.

Kind regards, Olly

Rated 1 out of 5 stars

If i could give 0 stars i would

If i could give 0 stars i would. I paid for a digital download at my daughters graduation ceremony, i received an email saying the photos were ready to order but no info on the actually order already paid for, i have contacted them three times using the online form via the website and recieved the same generic response twice stating there are issues with links on the website and the tech team are working on it and to clear my browser history and this should work. I havent got a link issue, i have an issue with not recieving my order but this is being ignored. It takes a matter of minutes to send a pdf via email so im not sure whats taking so long. The third time i made contact i have been ignored. Its bad enough the prices you charge being high but when you dont get what you have paid for either and then ignored or fobbed off, its not acceptable.

September 10, 2025
Unprompted review
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Reply from Tempest Photography

Hello Heather, thank you for your review.

We have recently experienced issues with our links and QR codes and because of this we are experiencing a high unprecedented number of calls and emails both in our Customer Service and Direct Order queues.

I have raised this with my manager and she has located your email and contacted you via phone and email regarding your issue.

Kind regards, Olly.

Rated 5 out of 5 stars

Great customer service over the phone

Whilst I understand the negative reviews and to be honest we did not have a positive experience to begin with. Being rushed around on graduation day and then spending £100+ on 3 photos was not great. HOWEVER, 1 phone call with the lovely Rachel made our experience one of the best. Not only did she apologise for our experience but she helped with the fact we were given the wrong frame for pictures and made sure we got a package deal with the money we paid. I can’t thank her customer service enough and how she personally made sure that we were happy in the end. Thank you tempest photography and most importantly Rachel W at customer service.

September 8, 2025
Unprompted review
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Reply from Tempest Photography

Hello Hannah, thank you for your five-star review!

Tempest Photography always aim to provide excellent customer service and I am delighted to read my colleague Rachel was able to provide the same service for yourselves and was able to rectify a poor experience that you received initially, which we do apologise for as we acknowledge that graduations are once in a lifetime achievements.

Kind regards, Olly

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Rated 1 out of 5 stars

Beyond bad

Beyond bad. Raising with the school board why on earth do they continue with appealing quality of the pictures. AVOID AT ALL COST

September 26, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

Tempest Photography provides schools and PTAs with an excellent fundraising opportunity through a sliding commission on every photo sold. This commission helps support school programs and resources. It could be worthwhile to reach out to your school to see if parents are taking advantage of our more affordable photo options.

Kind regards, Olly.

Rated 2 out of 5 stars

Packages designed to trap you into…

Packages designed to trap you into spending too much on more photos than you need. Delivery also overpriced unless you again spend more. They also invest in Isreal through their use of Barclays Bank so they’re supporting a genocide. Shame on them. Thankfully this is the last year I will feel impelled to use them as my son leaves school.

September 25, 2025
Unprompted review
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Reply from Tempest Photography

Hello Samantha, thank you for your review.

The delivery charge only applies if the order is placed outside of the free 14-day back to school delivery option, if the school has requested for direct ordering only or the customer opts for home delivery. It also is not just postage and packaging, but also postal insurance, so if the order is damaged or lost in transit, we replace it free of charge.

We do regularly review our prices and packages and we introduce new items on a regular basis, so hopefully there will be a product available in the future that meets your requirements.

Kind regards, Olly

Rated 1 out of 5 stars

From one photographer to another!

As a professional photographer, I was very disappointed with the images produced by Tempest Photography at my son’s school. The composition is poor, the lighting is far from flattering, and the overall quality of the product feels rushed and generic. For families who want a lasting memory, this falls short of what should be a simple but important service.

On top of this, the pricing is extremely high. A single digital download is borderline extortionate, and the print prices are equally excessive when compared to the actual costs of reputable professional print labs. Parents are being charged a premium price for a product that simply doesn’t justify it in terms of craftsmanship or presentation.

In short, this feels like a missed opportunity to provide families with affordable, well-crafted portraits.

September 23, 2025
Unprompted review
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Reply from Tempest Photography

Hi Daniel, thank you for your review.

Tempest Photographs acknowledge that school photographs hold a lifetime of memories for both student and parent, therefore I am sorry to learn that you are disappointed with the photographs that we have provided.

Could you please contact our Customer Service team on 01736 751555 (opt. 5, Mon-Fri 8:15am-4:15pm) or by email customerservice@htempest.co.uk where a representative can look into the issue further for you?

We do offer an extensive range of various products, including multi-image packs and electronic downloads to suit all pockets. We introduce new items on a regular basis, so hopefully there will be a product available in the future that meets your requirements.

Kind regards, Olly.

Rated 1 out of 5 stars

My sons year 11 photo

The quality of the photograph of my son is appalling. Extremely not happy as I've bought from them over the past few years hoping the quality would get better. They are the Temu of the photography world. Please get your photos elsewhere. I cant beleive schools still use them.

September 18, 2025
Unprompted review
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Reply from Tempest Photography

Hello Suzanne, thank you for your review.

I am sorry to learn that you are extremely disappointed with the photographs that we have provided.

Could you please contact our Customer Service team on 01736 751555 (opt. 5, Mon-Fri 8:15am-4:15pm) or by email customerservice@htempest.co.uk where a representative can look into the issue further for you.

Kind regards, Olly.

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Rated 2 out of 5 stars

Baffled that school continues to use…

Baffled that school continues to use this company. Poor experience year on year. Very difficult to choose from individual photo options as the photos are so blurred and you cannot select them to show full screen to improve the clarity. Pricing system is bonkers with massive bulk buy choices that aren’t actually what anyone would want.

September 24, 2025
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

Tempest Photography provides schools and PTAs with an excellent fundraising opportunity through a sliding commission on every photo sold. This commission helps support school programs and resources.

There should be a way to view the images in a larger format on the 'Add' tab on our website where by clicking on the thumbnail you can see the larger.

We regularly review our products and run discounted pack offers and seasonal sales, so it is always worth checking to see if there is something suitable in the future.

Kind regards, Olly.

Rated 3 out of 5 stars

Negatives and positives

Negatives: Expensive, sometimes awkward pictures, more flexibility with packs and proving needed.
Positives: Quick and easy to order online with the QR code, no faffing around like there used to be!

September 22, 2025
Unprompted review
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Reply from Tempest Photography

Hello Emily, thank you for your review.

I am delighted to ready that you found our e-commerce system to be quick and easy to use, and I shall pass your negative feedback onto the relevant department who shall assess your comments further.

Kind regards, Olly.

Rated 5 out of 5 stars

Easy and quick to order

Easy and quick to order. Great looking photos.

September 21, 2025
Unprompted review
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Reply from Tempest Photography

Hello Anya, thank you for your five-star review!

I am delighted to learn that you found our e-commerce system easy to navigate and order through, and I hope you cherish the memories for the great looking photos for the years to come.

Kind regards, Olly

Rated 1 out of 5 stars

Massively expensive and the staff are…

Massively expensive and the staff are rude. Wouldn’t recommend.

June 12, 2025
Unprompted review
Tempest Photography logo

Reply from Tempest Photography

Hello Anya, thank you for your review.

Our pricing reflects more than just the print or digital file, it covers professional photographers, high-quality equipment, post-production work, and a secure online ordering system. For larger group photos, the cost also incorporates specialist staging, organisation, and setup to ensure every child is captured clearly and safely.

Tempest Photography provides schools and PTAs with an excellent fundraising opportunity through a sliding commission on every photo sold. This commission helps support school programs and resources. It could be worthwhile to reach out to your school to see if parents are taking advantage of our more affordable photo options.

We do appreciate your comments and will share this with our management team. Could you also please email your experience to customerservice@htempest.co.uk about your experience with our staff so we can investigate this issue further?

Kind regards, Olly.

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Rated 1 out of 5 stars

Horrendous prices & stupid sizes

Horrendous prices, ridiculous collection of various sized photos causing us to buy some that we don't need. My family would love one but I can't afford their prices to buy any extra but what I find disgraceful after paying over and above what we should - the audacity to make the photos a stupid size means they won't fit in a standard frame making them look awful in our favourite frames.

September 18, 2024
Unprompted review
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Reply from Tempest Photography

Hello, thank you for your review.

I am sorry to learn that from the various packages that we have on offer you are unable to locate a product for you. It may be worth contacting our Direct Order team on 01736 751555 (opt. 3, Mon-Fri 8:15am-4:15pm) where an advisor should be able to discuss our packages further to suit what you are looking for.

Kind regards, Olly.

Rated 1 out of 5 stars

1,262 people can't be wrong

65% or reviewers give 1 star & reading them, it's clear they fall into one of two categories. Either the quality of the photo or the extortionate pricing for the weird combination of photos offered. This time around, I'm OK with the quality, but once again it's impossible to buy exactly what I want. Having 'split'families must be a God-send to Tempest, as it's impossible to get two, large portraits. And who really wants passport size photos!?

It's about time schools fought back and broke this monopoly.

Tempest, please don't copy & paste your usual reply as I'm not interested.

September 16, 2025
Unprompted review
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Reply from Tempest Photography

Hello Richard, thank you for sharing your feedback.

We understand that school photography is a personal and important purchase, and we’re sorry to hear that you were disappointed with the experience again.

We offer an extensive range of multipacks and digital downloads to suit all pockets – and these can be duplicated or removed however you please on our website. Some of our products for new-intake and leavers are done as a combination of the individual portrait and year group. If you would like order anything that is not offered online, our Direct Order team may be able to help. Please call on 01736 751555 (opt. 3, Mon-Fri 8:15am-4:15pm) where an advisor should be able to help you further.

Tempest Photography provides schools and PTAs with an excellent fundraising opportunity through a sliding commission on every photo sold. This commission helps support school programs and resources. It could be worthwhile to reach out to your school to see if parents are taking advantage of our more affordable photo options.

We do appreciate your comments and will share this with our management team.

Kind regards, Olly.

Rated 1 out of 5 stars

Rip off

So another year goes by without getting school photos. Absolute rip off. £45 for a triple image pack . trying to say its in a sale down from £65. use any on line or high street photo company and you can get a ton of pictures developed for that. even photo books and large prints all top quality. There is nothing your company offers that warrants such high charges, the paper and process is no different to anyone else. I imagine your sales would increase if you charged realistic prices.

September 15, 2025
Unprompted review
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Reply from Tempest Photography

Hello Andy, thank you for your review.

I am sorry to learn that you are disappointed with the products that we have on offer. Whilst you mention high street photography, we do provide the Image Download which includes the license for unlimited printing on the high street along with the ability to amend the photograph however you please.

We do offer an extensive range of various products, including multi-image packs and electronic downloads. However, we introduce new items on a regular basis, so hopefully there will be a product available in the future that meets your requirements.

Kind regards, Olly.

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