H Tempest Reviews 35

Waited ages for frame. Received next day after filing a bank dispute as their switchboard was constantly closed. Frame arrived pre scratched, and of very poor cheap quality. Total waste of over £57!!! Avoid at all costs.

Just received my daughters first Nursery pictures and I'm flabbergasted that they can say a professional photographer took the pictures. Even my daughter age 3 could take better pictures.
Each picture the arms are cut in half, so you only see half elbow and half hand as she has her arms crossed.
Im not going to waste my money on this 2nd/3rd rate company thats not even worth a 1 star

Massively overpriced products which are restrictive in terms of the choices available. Their website is also dreadful; it recognised my email was already registered with them, but there was NO LOGIN button!
AVOID if possible, but if it's a graduation or school photo, they know they've got you as a captive client.

Photos taken and seen online were lovely. Ordered a canvas and 2 photos of my son’s nursery graduation, they arrived and their awful quality. I paid for mounts yet photos were not mounted. You have to do they yourself. The canvas isn’t very clear. Absolutely gutted

None of the photos came cut — something that wasn’t made clear at all during the ordering process. I expected finished prints, not sheets I would need to cut apart myself.

On top of that, the paper and print quality were far below what I anticipated. The prints looked dull, and the paper felt cheap — definitely not professional standard.

Ordered one so called borderless photo for £17 plus £5 postage. It wasn’t totally borderless, it had a one white border with a number along it. The paper the photo was on was very thin, absolutely no stiffness in the paper at all. Very poor quality for the price. In fact quite shocking. I gave 2 stars because it was delivered on time and in a sturdy cardboard envelope.

Their IT infra seems ok, I could reference the image after couple of years too. But their support is not upto the mark (it doesn't reflect the price they charge).

Say, I couldn't order of my kids school photo online and it says not available to order, but shows a quick preview :)

Further, I called them up and ordered for downloads. Friendly staffs. But just for digital copies, why they take days, I couldn't understand. And I need to call them to make things happen (luckily I used call in morning time and I get connected quickly)

not normally a person who leaves bad reviews however I am really disappointed of my daughter's first school picture. Awful quality, they did not even bother to cut off the edges and for this servise it is way too overpriced....... If I knew this I would have done by myself even though that I am not a photographer in a way much better quality at home with our printer and much cheaper money....

Terrible photography. Awful quality for professionally taken photos. My daughter who has brown hair and blue eyes in real life but if you look at her photo she now has ginger hair with green eyes. I was told by customer service that they colour edit school photos. It’s clear that they can’t professionally edit. They stated they only edit because of the lighting when taking the photos. If this was an actual professional photographer then they would not need to colour edit because they would get the lighting perfect when taking the photos. I would totally avoid purchasing from this company. You could take a better photo at home using your mobile.

Every year each class discusses how terrible photos are. We all want to buy a nice photo of out children in their school uniforms and see them grow through the years.
However, the photos are always at a terrible angle. My daughters hair covers half of her face, my sons eyes are barely open and the sibling photo is even worse.
I'm ashamed to say that I have bought a copy of the terrible photos at a hugely over priced cost as they mark important years for my children.
They will not be able to go on the wall due to the terrible standard.

Very disappointing

Absolute disgrace of a company. My son wears glasses and every photo has the rim of his glasses covering his eyes. Could have did a better job myself and having them in stupid looking poses. They are kids for gods sake. Also robbing people blind for the prints and in excess of £15 for a digital copy. A fiver would be too much for a digital email of a photo. Why do schools use these incompetent photographers

Overpriced, and packages deliberately put together so there's not enough photos of the size that you want. All seems quite manipulative. Customer service are unhelpful and uncooperative.

Minus 1 star would be better.
I wouldn’t of given them 1 star if it was an option
Complete rip off
Can’t speak to them just a stupid robot on web-chat
£60 for a £5 acrylic frame and the pictures don’t even fit it.
Just take your own pictures and print much easier and way way better.
I hope the schools make money out off these as the prices are rediculous

The pictures taken the first time were awful (for everyone, not just us), the website is really clunky and difficult to use and the price is extortionate. I’m buying these as gifts for grandparents who don’t live nearby. Am thinking of taking up photography myself as even without any training I feel I could do better.

What a joke of a website. Worst experience i have had before even getting a product. After seeing the other reviews not looking forward to getting my child's pictures. More importantly I'm very surprised school's even bother using you

Vote with your wallet parents/schools. There are a lot of brilliant school photographers available, please don’t stick with this very poor company. Their Trustpilot reviews tell you everything you need to know. Yes, occasionally you get a good photo but are you willing to risk it being your child without their school photo. It won’t happen to me again. Even taking your own is better than that. Poor service and shocking customer service.

The fact that 66% of this lots reviews are 1 star should tell you everything.

Offering other parents the opportunity to airbrush their apparently undesirable or different classmates from history. On behalf of parents of neurodiverse children everywhere, I can’t write exactly what I’d like to, so let me just say Buck Too.

Deplorable. Discriminatory. Downright appalling. Evidently there’s no legislative comeback to this “business decision” but maybe schools will finally vote with their feet and we’ll see the back of this mob.

We contacted Tempest for advice on Equity Release and found them extremely helpful. They made the whole process much simpler than we thought and we have achieved what we wanted. Many thanks to them

Thea and Michael Pretty

They said pictures will be ready in 28 days time but not there jet. It’s long time ago must be delivered but it’s not here.terrible company

Worst company ever. They put their brand name on every photo you purchase to look at for years!!! Awful. Ads on front of paid photos? What? They do like this every year. Never let you purchase digital photo. So you have no choice, only to see they branding first on every photo you paid for. I am sick… ble