BW Legal Services Limited Reviews 913

Bw chasing me by email and phone for a debt I don't owe with Sky. I terminated my sky account in zoct 2017 as I have a free view TV. As debt if I did have it is over 6 years old it's statute unbarred. Chasing me also under a name that is not mine. Said they had sent letters that I never received. They asked me my address and surprise not the address letters have been sent too. Checked with sky and again surprise I don't owe a penny and they have never heard or used BW Legal. It's a case of throw enough crap some of it will stick. Scam company.

Scammers! Chasing money that isnt even a debt. Asking for our account number and sort code. Harassing us for a none existent debt! How does it make sense?

These solicitor are harassing for the debt of a private parking company. It is barratry to use legal powers intentionally on someone to extort any money. They are scums for harassing for money which they don’t owe them.

Definitely scammer, Suddenly received bwlegal letter head chase British Gas outstanding balance 2 years ago. I won't trust this company. I talked with British gas customer service regarding to my account has been closed and also cleared all outstanding balance for switching to other supplier. Don't want to see more victims.

bw legal sent another letter wanting payment for a debt that is not owed to sky tv, sky tv was informed to cancel my subscription, by recorded letter, on the
2-9-2021, the letter was signed for on the 3-9-2021 at 16:18 pm, this was ignored by sky and no reply was received by myself, the letter recorded number was
NJ771439284GB. However this so called non payment of £38.85 was passed to bw legal, who have harrassed myself for a number of years, despite having been sent evidence that it was a false debt from sky tv. Bank statements were sent but without my bank account number and sort codes, clearly showing 6-9-2021 payment of £38:85, and the payment of £38:85 on 6-10-2021.
Sky was given 1 months notice for cancellation of my subscription, which I found out I did not have to give, as further information obtained, showed me that others were canceling their subscriptions immediately by phone. I was informed I needed to phone sky, after I forwarded the recorded letter by post, however I did not see any need to phone sky as the recorded letter indicated my intention to cancel. bw legal was informed of this by registered letter on the 19-6-2024, with relevant copies of the documents concerned, as I received no reply I understood that the matter was solved. Now the resident of the address in bt38 forwarded the latest correspondence to myself, but i do not live at the the address ,as shown on the envelope, and both sky and bw legal were aware of this, my very name was not spelt properly. The letter was registration number was KD283882598GB, this was signed for on monday 24-6-2024 at 07:25 am, the signature was JALLOW

I’ve received multiple letters from BW Legal chasing a British Gas debt that predates my ownership of the property. I bought the house at the end of January 2025, and the debt they’re chasing relates to a supply period that ended before completion.

Despite me:
- Not being the account holder,
- Providing written confirmation from British Gas that I was not liable, and
- Supplying BW Legal with a resale agreement confirming the completion date,

…they continued to send letters addressed to “The Occupier”, requesting payment or evidence that had already been provided.

Their own letters even show they know the supply period ended before I took possession, yet they still pursued the address and caused ongoing stress and inconvenience.

BW Legal has been informed of the facts multiple times by both me and British Gas, yet they have continued to pursue this improperly. This is, in my view, a failure to act responsibly, reasonably, or professionally.

I have now escalated the matter to British Gas (again) and reserved my right to report BW Legal to the Solicitors Regulation Authority and Financial Ombudsman Service if the contact continues.

Avoid dealing with them if you can.

Scam merchants. Send threatening letters to people for alleged outstanding balances. All fake.

Wrongly sent us a bill for a debt we didn’t owe (British Gas, who confirmed we don’t owe them anything). Rude, abrupt customer service. We had received no prior correspondence before getting the “legal action” bill.

BW Legal acting on instruction of British Gas are a very predatory legal firm, there business practices are very suspect at the least.
They lie about having try to contact you and try to impose payment deadlines (often in the past) to scare you into paying money that you may not in fact actually owe. (I didn't due to a BG mistake).
I would wager had I not fought my case with British Gas and proved I did not owe them anything that getting my money back from BW legal would have been near impossible.

Try making you pay depts that are not yours and even when you have a dro order bullys horrible people

I am quoting below recommended steps from another reviewer/victim of BW Legal, with my own input:

First contact the supposed "debtor" for their confirmation that no such debt exist. Keep their confirmation as eveidence.

I have then logged a report with Action Fraud (Crime reference number: NFRC250907630162) & suggest you all do the same, as well as complaining to the Law Society & Solicitors Regulation Authority.

Contact whatever false client they have been 'instructed' by and confirm the claim is false and keep evidence.

GOOGLE AND LOG COMPLAINTS WITH:-

- ACTION FRAUD
- THE SOLICITORS REGULATION AUTHORITY

I mention Sean BARTON and Rachael WITHERS the directors of BW LEGAL SERVICES LIMITED in my reportings. Their information is on Companies House, company number 07966978.

I'm doing this review on behalf of a friend of mine who i look after with his health. This company is harassing him every day with phone calls and emails and texts. He's 81 and has a severe heart condition and he's unable to sleep but sits in a chair worrying which is causing stress on his heart. This company needs to be brought to account

BW Legal! Never known a company as unprofessional and bad as this, they are just out to get money from the vulnerable, weak and scared.

From a £60 parking fine on my partners own property generated by another robbing company Parking Property Management PPM (Google them) my debt was £420 after being advised by other neighbors that this company will do nothing other than chase and nobody else has paid for parking on a property we live in.

The constant letters received from them and of course they are cleverly sent in a way they make sure the amount was below the limit you can claim against them for harassment.
The demand to basically pay up and giving date cutoff's to contact them and pay (even offers friendly affordable instalments) and we 'may' take legal action all tactically worded if you don't contact them.
Anyway, with the threat of legal proceedings and noted soft searches done on my Credit Score account a money claim was put on me from BW through a HMRC Court (apparently) and a risk of a CCJ's placed on my credit history which nobody wants so i had to defend this claim.

I didn't want to go to Court, this is not my kind of lifestyle and not normal for me and for the record i have never been in debt even with a mortgage nore have i have never missed any payment on anything.
I defended my claim online and presented my story and evidence providing pretty conclusive answers that the claim was not valid by PPM.
After a couple of weeks of silence the next letter landed, a book of paperwork that BW Legal had submitted to the Court for their defense and claiming that my defense had been dismissed and PPM still wanted to pursue their debt recovery and the Court costs if lost would be put onto my debt.

I'm not one for claim anxiety and stuff but admittingly i dreaded going home everyday expecting that next letter to be waiting for me.

After reading other reviews of BW Legal I wanted no verbal communication with these people as a lot of reviews claim that even after setting up payment plans etc extra cost kept occurring where these people are unprofessional and not clued up enough to do their jobs and following through with any contract agreements made.

I chose to make a one off payment on their portal to completely clear off the £420 debt and have no more dealings with them for which i had an email to show the payment was successful.
Payment even showed on my credit card statement as BW Legal so i though all was good.

Wrong!, magically i have received 'nothing' from these people since, no email to say your debt is clear and not even one single letter....have they vanished with my money??....probably not as they are chasing the next person!

They got £420 out of me without any question of a discount to get them off my back, the least i expect is a thank you letter and to say we wont be bothering you ever again but no, too much to ask.

THEY NEED REPORTING BY EVERYONE!!

Scumbag company operating for other scum bag companies and allowed to get away with it by the law and the government! The whole system should be a shamed of itself and is no better than most fraudsters convicted of a crime! DVLA are just as bad offerding scum your details which in my opinion is a breach of data protection.

This firm BW Legal is overwhelmed with complaints, for this reason they cannot answer emails or letters individually. So they send out each week tens of thousands standard reply letters acknowledging your recent communication with them which they promise to answer shortly. They rarely do, so you write to them again and again with no quick Result. For almost three years we have not used any gas, we do not use gas, B W Legal were advised of this often and so were their clients British Gas, even so for these 3 years we have been billed for gas we had not consumed, our meter readings were totally ignored. Some months ago we had British Gas remove the gas meter (to disconnect us) but this did not stop them, they've just sent us another estimated gas usage bill for £231-00. May I urge you to find another supplier, or to stop using British Gas (it is not British Gas they buy it abroad and import it for pennies) Do it today fight back. All the other suppliers are much cheaper!.

BW Legal appears to be a data scraping agency under the guise of a debt collection agency. Their modus operandi appears to be to gather information about people's accounts with service providers (such as energy or broadband providers, etc) and issue debt recovery letters for non existent debts. You then have to provide them with all of your personal details and ID just to be able to speak to them, followed by detailed account information to prove the debt doesn't exist. They have no way of communicating with them without providing detailed personal information, so my advice is to go directly to the legal ombudsman. Hopefully these people will be shut down.

I was issued with with a huge fine dated 2022 on behalf of British Gas for a property I had moved out of 6 years ago. I complied with BW Legal's appeal process and supplied them with more than enough evidence that I no did not occupy the address for the dates detailed on the fine. Including confirmation of move-out date from the letting agent, evidence of a work contract and a mortgage agreement for my current address in a different city, and proof of current occupancy with an up to date council tax letter. This took then 2 months to process, following which they retaliated with a claim that this was insufficient evidence, and requesting extremally specific further documentation. I am now spending my leisure time further perusing this appeal.
I was initially not going to leave a poor review and gave them an opportunity to prove that they have a robust and reasonable appeals service. Unequivocally, this system is set-up to build pressure on customers, (note: crass banners on their website advertising rapid payments with small discounts) and this is immoral.

Same as the hundreds of others not being protected by this scam.

I have logged a report with Action Fraud (Crime reference number:
NFRC250907602000) & suggest you all do the same, as well as complaining to the Law Society & Solicitors Regulation Authority.

Contact whatever false client they have been 'instructed' by and confirm the claim is false and keep evidence.

GOOGLE AND LOG COMPLAINTS WITH:-

- ACTION FRAUD
- THE LAW SOCIETY
- THE SOLICITORS REGULATION AUTHORITY
- THE INSOLVENCY SERVICE

Direct all reports and complaints to Sean BARTON and Rachael WITHERS the directors of BW LEGAL SERVICES LIMITED.

Why are you contacting me again?
I literally left you a review a couple of weeks ago. This being the 3rd one!
What is it you think you are doing? Because you aren't owed anything. You've never been owed anything. You'll never be owed anything.
I found that out AFTER you WERE paid money from me that you WEREN'T owed right before I gave birth!
You are scammers. You lie & harrass innocent people. You pick at the vulnerable ones. This will be taken further against you.
Utterly despicable vile vultures!
Sort your sad lives out, I hope each & every one of you harrassers get the treatment that you're dishing out to the public.
Get a real job, absolutely pathetic.

I don’t think this company could take any steps to improve themselves, as it would take years to do this!
Unprofessional and underhand.
They say we have a debt from an energy supplier, we don’t. Our energy company has confirmed this.The reference number and postcode is incorrect on their documentation!
You just go around in circles with them on the phone and chat.
I’m not going to go on, as I think you get the idea.
Steps to take:
Ask them for written proof ‘a written debt validation letter’, detailing the creditor, evidence linking debt to you. This is a requirement under UK law -Consumer Credit Act 1974.
If you continue to be harassed, you could put a complaint into the Financial Ombudsman Service (FOS). BW Legal is regulated by the Solicitors Regulation Authority.