Beware!!
I have had the unfortunate experience of dealing with these clowns. They've only got 1 star because I can't rate them a zero.
I had a breakdown with my van. I could not turn the ignition key to start it. The operator put it down as "vehicle won't start" take note of that wording.
Now fair play, the mechanic came out and fixed the problem by cleaning some gunk out of the key slot so the key would go all the way in and turn.
2 weeks later, I'm running up the M6 and the van died whilst I was in the middle lane. Coasted to the hard shoulder and tried to restart. It would turn over but not fire up. (I suspect the fuel pump in the tank failed.....I've just had a similar failure on a similar van)
Anyway, called up Green flag and explained the problem. So the vehicle won't start he said on the phone. We came out to this 2 weeks ago, we don't respond to the same breakdown in 28 days.
Explained again that it was a different breakdown. Terminal engine failure when travelling as opposed to key not turning.
Nope, its a vehicle won"t start!!
After more explaining and arguing they refused to attend to my breakdown and left me stranded on the hard shoulder of the motorway. My van then got towed by the traffic wombles who then disposed of it when I couldn't pay their recovery fee. I was unable to work for 2 weeks until I sourced a replacement vehicle. By now I was about £1800 out of pocket. (Loss of vehicle & loss of earnings)
They then had the audacity to try and charge me for a full years cover when I had only been with them for 2 months. (I cancelled as soon as they said they refused to attend)
I'll see you in court before you get another penny out of me you bunch of cowboys
July 18, 2020
Unprompted review