The worst.  Cheap, misshapen, and expensive. Save yourself the aggravation and seek elsewhere.  You’ll regret dealing with myspacover. 

Super frustrating experience.  I have been trying to get my sauna and cold plunge to work for weeks, and I'm at a loss.  Customer support tried to help (sort of - they're not easy to get hold of), but they're just guessing.  The operating manual for the Harvia heater are really poor, and the cold plunge doesn't come with any manual at all.  I would return everything if I could, but how do you return a fully assembled sauna and cold plunge?

Parts for an older spa were not available on their site but they contacted the manufacturer and sourced the part for me. That's above and beyond and demonstrates their dedication to service.

Thank you for the extra effort. Will always use these guys for my parts.

5 stars for sure. Yall earned it.

We ordered a spa cover that fits our spa perfectly. It looks great and we received it in a timely fashion.

Communication via CHAT was FABULOUS! I had questions about measuring and return policies, and was answered right away! Our new cover is BEAUTIFUL!! Fits perfectly, and arrived packaged nicely. Will definitely recommend & buy from again!

New house - no idea which Roca toilet I have but the fitting kit of all toilets is too short... What is annoying the dimensions for the holes to secure the toilet seat is not on the specs, neither is dimension of the fitting screws on the toilet seats...
Result I bought a Roca The Gap Square Soft Close Toilet Seat that fits the toilet dimention but cannot fit it to the toilet... And after 1 hour looking at various product I am only guessing I have a `342997. .0` and I needed `A801990004` which have 0 information on the fitting

No sure who to slam with this rating so I will divid him up in item quality and follow up. I purchase a Jacuzzi Pool Pump thinking I was matching up to a Jacussi Filter. I did this thinking I would have less concerns. Whoops did I make a mistake. Turns out their is NO brand integrity and what you get is on you. I have a pool pump that has been and issue from day on.  So to be brief because no really read long growls. The Jacuzzi Pump really a Hayward Pump failed first year.  The issue was determined to be the motor and after more hours than count I carried it down 75 miles to the local Leslie's Pool store to have them determine the issue. Then Hayward shipped the new motor (my word) to me to have it installed by a pool expert (My Money). Next summer same issue all over again accept now we have more issue each and every step of the way. The  whole summer wasted. Now we have a pump that will not pump unless I push the water through with a  pipe clearing bladder. The bad side of the is the pump running with out water cooling it heating up to the point of it burning up and catching fire. Enter the question if it has failed the second time it must be the pools side and not the equipment side. Okay lets go there. Day one bump is taken out of box incomplete, it missing the connection fitting. Delay number 1 and my supplier (who I purchased from) Leslie's Pool agrees to send me the part which I have to pay for since there is no way it is there fault or their suppliers.  Year one the pump starts have issues. Finally it is determined I need to take it to the closes Leslie's Pool store and after 4 days of sitting on their hands then determine it is exactly what I and my rather expensive pool service tell them the issue it. Ten days latter the pool motor arrives and I get my expensive but knowledge pool service back to install the motor. Lets cut the issue down to something less than a novel.  I would estimate between the install and service calls this pump has cost me north of $2000 in cost and service calls. The sad part is I an my wife have only been able to use the pool 6 times in 2 years. I don't care if its on Jacuzzi(Product purchase), Hayward (Manufacturer) or the seller Leslies Pool this is still a mess the end user should not be subject too. So to this end I am going to copy this post to each.

Mike.  Was. Awesome. 

I was leary about buying a cover online, but decided to ask for a quote just in case the price was excellent.  It WAS.  Then I went through the measurements, had conversations about radii, strap placement and "hinge area" with Mike.  He was quick to reply and/or fix anything I had concerns about, then sent me a CAD showing what I was getting . Cover showed up  within 2 weeks of placing the order and it was perfect!!! HIGHLY RECOMMEND! *****

It has been over 6 weeks and the sink I ordered is 2 weeks overdue.  Two emails, one useless online automated chat and a voicemail later, still absolute radio silence from this company.  It seems that once they have payment in full, responding to customer concerns and delivering the product are optional.  This is not the level of professionalism I expect from a company charging 4-figures for a sink.  My only option now is to file a claim with Visa.

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Recently reviewed companies

MYSPACOVER

Redwood Outdoors

Lifesmart Outlet

OutletSpas.com

Master Spa Parts, Inc.

US Bath Store

Roca

Jacuzzi

Hot Tub Cover Spot

Aquatica Bath

Newest companies

Bathroommirror Shop

Dreammakerspas

Glacierbayus

kinedo.com

Redwood Outdoors

Rifra

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Bathroom Remodeler

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