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called because checked delivery status. The young lady said it would be delivery the next day ,but it wasn't waited a couple of days called main office and the gentleman said he'd check into it was d... See more
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Verified
Spoke to a person before l ordered on line,l had a few questions & she was very helpful so then.l went & ordered it,as soon as it left their warehouse,which was two to three days at most l had my trac... See more
Company replied
Verified
Your people make the experience great. Dan was a wealth of information. He answered every question and suggested added items. Can't wait for the spa to arrive.
Company replied
Verified
When I had questions about when to order due to travel plans I got good advice. Unfortunately I felt I had to order 3 days earlier because of website advising of very limited resources. Please advic... See more
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Company details
- #1 of 6 best companies in Hot Tub Store
- #22 of 84 best companies in Home Goods Store
- #4 of 12 best companies in Sauna Store
- #1 of 4 best companies in Spa
- #1 of 3 best companies in Spa Garden
- #12 of 30 best companies in Wellness Center
Written by the company
OutletSpas.com is a Clearwater Pool & Spa Retail Brand and is one of the nation’s largest independently-owned retailers for spas & hot tubs. We sell the best! Lifesmart Spas offers a relaxing and therapeutic experience through our advanced technology hot tub. Manufactured and supported by Watkins Manufacturing, the largest hot tub manufacturer in the USA. Our adjustable flow jets and aromatheraphy system pleases the senses while soothing away the tensions of everyday life. Lifesmart’s engineers have designed our hot tub models to be durable, easy to operate and energy efficient, greatly reducing monthly operating costs. Lifesmart Spas are rotationally molded for long term quality and reliability. With simple plug n play technology, many of our spas can easily be plugged into any standard 110v outlet. Our full foam insulation method ensures maximum heat retention and energy efficiency.
Contact info
857 McArthur Street, 37355, Manchester, United States
- 1-800-337-5143
- sales@outletspas.com
- outletspas.com
4.6
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Verified
Perfect Spa cover replacement
We ordered a spa cover that fits our spa perfectly. It looks great and we received it in a timely fashion.
September 14, 2025
Verified
The life chat support by a real person
The life chat support by a real person, no automated system or AI.
October 12, 2025
Verified
Order online was quick and seamless
Order online was quick and seamless. Will place a separate review once delivered. Thanks
October 8, 2025
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon, and we will be watching for your next update!
Verified
called because checked delivery status
called because checked delivery status. The young lady said it would be delivery the next day ,but it wasn't waited a couple of days called main office and the gentleman said he'd check into it was delivered 2 days later
August 31, 2025
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
I am glad you were able to get the details you needed, and I am sorry if there was any error or inaccuracy. The freight company should schedule an appointment with you directly before delivery!
Verified
Your site was very easy to navigate
Your site was very easy to navigate. I was easily able to find the product I wanted to order. The listing & product description was very clear. The checkout & payment process was easy.
September 28, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Verified
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Verified
Your people make the experience great
Your people make the experience great. Dan was a wealth of information. He answered every question and suggested added items. Can't wait for the spa to arrive.
September 23, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
And, indeed, Dan is one of our best troubleshooters!
Verified
Ease and good price
September 21, 2025
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Verified
Great communication throughout purchase…
Great communication throughout purchase and delivery process, able to talk to real person for information, transport and delivery went smooth, great price
September 1, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Verified
Frog@ease starter kit
The online chat with Daniel was very helpful. Love the free shipping!
September 6, 2025
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
And, Dan is a wealth of knowledge...and fun to talk to!
Verified
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Verified
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Verified
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Verified
The website is very clear and the chat…
The website is very clear and the chat with the rep was great- Quick answers!
August 15, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Verified
Excellent Customer Service
Excellent customer service! I’m not very familiar with hot tubs, but they answered all my questions promptly and were incredibly helpful throughout the process. Thank you Tim!
July 8, 2025
Reply from OutletSpas.com
You are so very welcome!
We’re so happy to hear that you had a great experience with us & hope that your new hot tub will continue to meet your expectations!
We look forward to working with you again for any of your spa needs. Thank you, OutletSpas.com
Verified
Everything went well
Everything went well, I wish there was an easier way to compare models and features
August 5, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Thank you also for the feedback on the website and experience...we are always looking to make things clearer and more functional!
Verified
Easy to use website
July 22, 2025
Reply from OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Verified
Your associate was very knowledgeable…
Your associate was very knowledgeable and helpful in insuring the correct spa filter for my purchase.
June 19, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Verified
Great experience
Great experience! Loving our spa and the customer service was fantastic! I especially love that they are a Christian company! We have already recommended them to many of our friends.
May 29, 2025
Reply from OutletSpas.com
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
We look forward to working with you again for any of your spa needs. Thank you, OutletSpas.com
Verified
Very easy ordering experience.
July 7, 2025
Reply from OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
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