VisitorsCoverage Inc. Reviews 6,795

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the user-friendly website and the ease with which they can compare multiple insurance plans and find the best policy to suit their needs. Consumers also value the ability to purchase insurance online without spending a lot of time on the phone with customer service. The reasonable prices are another aspect that people find appealing. Many reviewers highlight the ease of navigating the website and finding all the necessary information without needing to contact the company directly. People appreciate the transparent and honest quotes, as well as the helpful customer service representatives who are available to assist with any questions or concerns. The ability to easily compare coverage options and sign up for a plan is also a plus for many users.

Based on these reviews

Rated 5 out of 5 stars
Verified

easy to compare rates, explanations of policies was generally clear. I liked being able to customize my plan a little bit with the deductible choices and coverage limit choices. The website was easy... See more

Company replied

Rated 5 out of 5 stars
Verified

I love the way visitor coverage provides the options. My sister and my nephew were visiting from India and finding the best travel insurance(which is a must for US travellers) was essential for me. Vi... See more

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Rated 5 out of 5 stars
Verified

Very easy to buy this coverage and appreciated the ability to cancel the coverage if my trip gets cancelled. That being said I don't know how the insurance itself will pan out if need to file a claim... See more

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Rated 5 out of 5 stars
Verified

Nice to get quotes before all the details are asked for, but I wasn’t sure why I wasn’t eligible for the plan I had intended to buy, as far as I could tell, I should have been. Hopefully, I won’t h... See more

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Rated 3 out of 5 stars
Verified

Found completing accurately online quite challenging. PS. our age may have something to do with this! Needed to read everything, as one should despite having over 50 years of insurance training! E... See more

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Rated 3 out of 5 stars
Verified

I selected the desired deductible and maximum coverage amount. During the purchase processes , it switched what I selected. It reverted back to the basic coverage option, I pressed edit. It would o... See more

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Rated 3 out of 5 stars
Verified

You are asking for too much unnecessary personal information. a) Why do you need billing address if payment is by Paypal? b) Cell phones need to be optional if email is provided. There is no need fo... See more

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Rated 5 out of 5 stars
Verified

Purchasing a travel insurance was supposed to be very complicated. There is something trustworthy about how you manage this process with ease and guidance. I understand that my plan is for senior wh... See more

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Rated 4 out of 5 stars
Verified

It is very easy. I bought coverages for two persons and I hope if there is a need we have a good response. Big difference in price because of ages of the persons covered!

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Rated 5 out of 5 stars
Verified

It's pretty easy to understand the scope of travel insurance. Only thing that I needed more time to understand was the detail sheet. If it's simply explained, it would be helpful to get to know the te... See more

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Rated 5 out of 5 stars
Verified

Having insured through this organisation before I found the process quick and efficient. I must add, I have never made a claim so the benefits of insuring with you will be known in the unwanted event... See more

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Rated 4 out of 5 stars
Verified

The price shown until purchase is different from the price that was charged after purchased Updated Review: The team has reached out to me immediately after my review on the insurance purchase price... See more

Company replied

Rated 5 out of 5 stars
Verified

since I been traveling , i always get my travel insurance to this company , great coverage I have peace of mind when your out in the country. So far I never had a claim or accident ,very good compan... See more

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Rated 5 out of 5 stars
Verified

Hello, I like your well-orgsnized and fast-working interface. Good luck to you!

Company replied

Rated 5 out of 5 stars
Verified

Buying an insurance with Visitors Coverage is very simple and easy. All informations are ofered in a crystal-clear way making any decision very easy. All the process is very fast and user-friendly. Gr... See more

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Rated 4 out of 5 stars
Verified

I chose $1000 deductible, but at the end it somehow turned into a zero deductible and I paid more than what I planned for or was quoted

Company replied

Rated 5 out of 5 stars
Verified

Clear instructions and and easy to implement It is just a breath of fresh air to be able to buy travel insurance once you've left your country of residence. Not sure what the big deal is with that.... See more

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Rated 5 out of 5 stars
Verified

Site was easy to navigate and it was just what I was looking for I have used this service before so was familiar with it

Company replied

Rated 5 out of 5 stars
Verified

its a cool site and embassies also trust this after I, so highly recommended to use it

Company replied

Rated 5 out of 5 stars
Verified

Website is very easy to navigate and the detailed comparison option is very helpful in deciding which one works for me. Navigation process in purchasing is also very smooth.

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Rated 5 out of 5 stars
Verified

Finding the level of coverage I was looking for, at a good price was quick and easy.

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Rated 5 out of 5 stars
Verified

Easy to request ; Quick and reliable.

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Rated 5 out of 5 stars
Verified

The purchase was easy - clear and smooth. I have not had to file a claim, so I can't comment on that.

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Rated 4 out of 5 stars
Verified

Need to clear the definition of Country of Residence and Habitual Residency for Green Card Holders.

Company replied

Rated 3 out of 5 stars

I had to cancel my policy and unfortuantely didn't get any information that the company has technical problems. I took contact almost one month after cancellariin and then heard first time that it wi... See more

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Rated 3 out of 5 stars
Verified

Easy to compare policies. But not really clear who offered them and that they were from different companies. No good sense of the quality of the companies or their policies. Bought one, then cancelled... See more

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Rated 5 out of 5 stars
Verified

I appreciate for your transparent & honest quotes and tele services.I have bought visitors insurance online two years ago but never went for a claim. We took this year also as part of our stay in usa... See more

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Rated 5 out of 5 stars
Verified

Very easy and quick to apply for insurance for my parents visiting US. I did not have all the info for my parents when I started with the application. The web site stored the data I had entered s... See more

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Rated 3 out of 5 stars
Verified

I TOOK INSURANCE FOR MY MOTHER AND FATHER AND I AM CONFUSED ABOUT WHERE I HAVE TO PUT mY USA ADDRESS AND HOW CAN I IDENTIFY WHERE CAN I SET Within PPO Network AND OUTSIDE ppo NETWORK. ALSO I AM NOT... See more

Company replied

Rated 5 out of 5 stars
Verified

After reviewing two options for my daughter's temporary coverage while returning home to the US for the holidays, I called the customer service line and got a real person quickly. Cam was very helpful... See more

Company replied

Rated 5 out of 5 stars
Verified

Buying insurgence was easy. The information provided so far are clear! comparing prices was easy. Please bear in mind that my experience with VisitorsCoverage is still in progress, so as my review/op... See more

Company replied

Rated 5 out of 5 stars
Verified

I was confused in choosing the right plan for my parents. So I called up the customer care for them to help me understand and choose the right insurance. Representative who helped me understood all my... See more

Company replied

Rated 3 out of 5 stars
Verified

There are no real, clear instructions on how this is used. I have an urgent care need, I have high cover, although i can't seem to use it and united health care don't register the member number.... See more

Company replied

Rated 5 out of 5 stars
Verified

Visitors Coverage website easy to use. Good range of coverage options.They also provide cover for things such as adventure sports which might be useful in the future. I was not sure whether the covera... See more

Company replied

Rated 5 out of 5 stars

VisitorsCoverage mitigated all the hassle I went through couple years ago when I was looking to buy traveler's insurance for my parents. This time I feel I made a more informed decision and the websit... See more

Rated 3 out of 5 stars

When i was selecting the VC policy...nowhere it mentioned that you need the insurance number form your previous country to take the benefit of the "Low Price" policy, but instead,after spending time o... See more

Company replied

Rated 3 out of 5 stars
Verified

The first customer service rep told me false information. The rep said a green card holder moving to the U.S. to be a permanent resident (NOT for travel, study, work) can purchase "Inbound USA". If yo... See more

Company replied

Rated 5 out of 5 stars
Verified

Extremely easy to compare, over view coverages and sign up. We have used visitors coverage every year for our parents for over 4 years now. While we had some issues with preexisting condition clause,... See more

Company replied

Rated 5 out of 5 stars

I think you have the most reasonable insurance plans for all age groups and I love the fact that I can compare multiple plans together and select the best policy. Also, it's extremely convenient to... See more

Rated 3 out of 5 stars
Verified

Fairly easy to select options, however experienced a glitch first time after entering card details and clicking "complete". It suddenly took us to main page and we weren't sure if the application was... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to navigate, I believed there is enough or all information needed can be found at the site without having to call the company, prices are reasonable and when compare to other companies are eithe... See more

Company replied

Rated 3 out of 5 stars

It was difficult to renew my existing policy that I purchased from you and was ending on 05/31/2018 at 11:59 PM. Now, I purchased policy as new one & here again problem to select start date from 06/0... See more

Company replied

Rated 5 out of 5 stars

My parents often visit USA and I mainly google to find the site and get the quote and I found VisitorsCoverage also using the similar way. And it is very easy to find the plans and get the quote. Not... See more

Rated 5 out of 5 stars
Invited

Visitors Care Insurance came into the need on the last day of my parents trip. My Dad experienced a severe pain in the groin on the last day; nine hours before their return journey to India. We got hi... See more

Rated 5 out of 5 stars
Verified

For visitors insurance, the application process was straight forward and quick. We are hoping not to need the services, but in case we do I look forward to seeing how well that pans out.

Company replied

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Company details

  1. #8 of 25 best companies in Travel Insurance Company
  2. #97 of 189 best companies in Travel Agency

Written by the company

At VisitorsCoverage, we pride ourselves on simplifying the travel insurance buying process by providing top-rated plans, an easy-to-use website and unrivaled customer service. Our goal is to make the decision process easy and convenient for travelers so they can spend less time searching for travel insurance, and more time exploring the globe. With more than a decade of experience in the industry, we are dedicated to educating travelers about travel insurance and ultimately improving the way customers choose, purchase and manage their travel insurance needs through our unique online marketplace.

Guaranteed Lowest Rates

Find the Right Plan at the Right Price

Insurance rates are regulated by law, which means you won’t find the same insurance plan for a lower price anywhere else. We only offer well-known “A” rated plans, so our customers can travel confidently knowing they were able to choose from the best plans at the best rates available.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Personal service

Easy chat, great price, thorough explanation based on my personal circumstances

September 23, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We are happy to hear our team of licensed insurance experts was able to assist you in selecting the best plan for your specific requirements. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars
Verified

easy to compare rates

easy to compare rates, explanations of policies was generally clear. I liked being able to customize my plan a little bit with the deductible choices and coverage limit choices. The website was easy to use and navigate

September 22, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience. We appreciate it! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us.

Rated 5 out of 5 stars
Verified

Good deal

Finding the level of coverage I was looking for, at a good price was quick and easy.

September 22, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We are happy to hear you found the process to be quick and easy. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars
Verified

Easy to navigate website with all the…

Easy to navigate website with all the information we needed easily and readilly accessible.
Thanks

September 21, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your feedback! We're glad to hear you found the website easy to navigate and the information readily accessible. We appreciate your support!

Rated 5 out of 5 stars
Verified

User friendly.

September 22, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review and recommendation! We're glad to hear that you found our platform user-friendly. We appreciate your support and look forward to continuing to serve you in the future!

Rated 5 out of 5 stars
Verified

its a cool site and embassies also…

its a cool site and embassies also trust this after I, so highly recommended to use it

September 19, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We're happy you find our site cool and trustworthy, especially with embassies also relying on it. We appreciate your recommendation and are grateful for your support! We wish you the very best on your travels!

Rated 5 out of 5 stars
Verified
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review and recommendation! We're happy to hear that you found our platform easy to use and the information clear. We look forward to continuing to serve you!

Rated 5 out of 5 stars
Verified
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars
Verified

Very easy and intuitive process

Very easy and intuitive process

September 16, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We are happy to hear you found the process to easy and intuitive. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars
Verified

Once again the easiest and most cost…

Once again the easiest and most cost effective solution for US travel.

September 15, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We're glad to hear that you found the process smooth and were able to find a plan that suited your needs. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars
Verified

Immediate Coverage Verification for Visa applications :)

Easy to Apply

Immediate Coverage Verification for Visa applications :)

September 14, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review and recommendation! Our mission is to make travel insurance simple and accessible for everyone, so we’re happy to hear you had a positive experience with us. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars
Verified

Very straightforward

Very straightforward , and quick.

September 14, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We are glad you had a positive experience on our website and were able to select the right plan for your individual needs. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars
Verified

The Best Service

The Best Service

September 8, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review and recommendation! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for being a VisitorsCoverage customer!

Rated 4 out of 5 stars
Verified

I chose $1000 deductible

I chose $1000 deductible, but at the end it somehow turned into a zero deductible and I paid more than what I planned for or was quoted

September 7, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your feedback. The application form provides several deductible options, starting at $0. The final selection determines the total premium and is available for review before checkout.

Our team of licensed insurance specialists has reached out to you directly to address your concerns and provide any needed support.

Customer satisfaction is our top priority, and we appreciate you sharing your experience. We're committed to ensuring every customer receives the 5-star service they deserve.

Rated 5 out of 5 stars
Verified

Very easy to use

Very easy to use. Many options to choose from. Well priced. Thank you.

September 7, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We are happy to hear you had a positive experience on our website. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars
Verified

Everything was very clear and easy

Everything was very clear and easy. Thanks!

September 6, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your positive feedback. We appreciate it! We're happy to hear that your experience was clear and easy. Thank you for choosing VisitorsCoverage!

Rated 4 out of 5 stars
Verified

Quick answer

Easy to transact with

September 4, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your feedback. We appreciate it! We're happy to hear you had a positive experience on our website! Thank you for choosing VisitorsCoverage.

Rated 5 out of 5 stars
Verified

Very easy to navigate interface and it…

Very easy to navigate interface and it saved the details when I logged to other site. Very handy.

September 4, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! Our mission is to simplify travel insurance and make the process easy for everyone, so we’re glad to hear you had a seamless time logging into your account. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars
Verified

Repurchasing the visitors insurance…

Repurchasing the visitors insurance using old policy number was seamless. No need to re-enter all the information.
Website navigation flow was smooth.

September 3, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to make travel insurance simple and accessible, so we're happy to hear you had a smooth experience repurchasing your plan. We truly appreciate your continued trust in VisitorsCoverage!

Rated 5 out of 5 stars
Verified

Site was easy to navigate and it was…

Site was easy to navigate and it was just what I was looking for
I have used this service before so was familiar with it

September 2, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We are glad you had a positive experience on our website and were able to select the right plan for your individual needs. Thank you for choosing VisitorsCoverage!

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