CU

Customer

United States

Reviews

Review of Cerebral


Rated 1 out of 5 stars

I have never used this service

I have never used this service,
I looked at using it and cancelled prior to ever using it.

I have been getting billed ever since.

March 31, 2022

Reply from Cerebral

Hello, thanks for taking the time to write in. We regret to hear that you've had this experience and would like to support you how we can to ensure that this gets resolved. Please contact us at reviews@cerebral.com, and we'd be glad to assist.

Best regards,
Stefanie
Cerebral Coordinator

Review of VisitorsCoverage Inc.


Rated 3 out of 5 stars

Issues with actual use.

There are no real, clear instructions on how this is used.
I have an urgent care need, I have high cover, although i can't seem to use it and united health care don't register the member number.

These are big issues and really, I should give a lower score, although I am hoping that what I have found so far to be wrong.

September 3, 2019
Unprompted review

Reply from VisitorsCoverage Inc.

We pride ourselves on being there for our customers before, during, and after purchase. One of our licensed insurance specialist has personally reached out to you to answer any questions you may have had and provide assistance. If you need further assistance, please feel free to contact our team of licensed insurance specialist at support@visitorscoverage.com.