Ukdapper Reviews 8,813

TrustScore 2 out of 5

2.0

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with their orders, frequently citing issues such as non-delivery and prolonged waiting times. Consumers also report a lack of communication from the company regarding dispatch times and order status updates. Many people have attempted to contact the company through various channels but have received no response. Furthermore, a number of reviewers mention difficulties in obtaining refunds for items that were not received or were incorrect. Some consumers describe the business as either a scam or a poorly managed operation, advising others to exercise caution and avoid making purchases from them. A few reviewers mention initiating refund processes through PayPal or their credit card companies due to the lack of resolution from the business.

Based on these reviews

Rated 2 out of 5 stars

Right mess. No delivery info! they cancelled and refunded on PayPal. Not a word just order pending.!!

Rated 1 out of 5 stars

The order never arrived despite multiple emails sent to UK Draper. I received no response to any form of communication. Unfortunately, I had to go through my bank to recover the money paid. I would s... See more

Rated 1 out of 5 stars

I am only giving one star because they don’t have zero Received my order a bottle of fake Penhaligons the box was brought off of eBay Im now chasing a refund thankfully I brought it on my credit... See more

Rated 1 out of 5 stars
Verified

I have waited over 2 weeks now for my order, with no correspondence at all except for the original order when placed. I wish I had looked at the poor reviews before I purchased as this is nothing mo... See more

Rated 1 out of 5 stars
Verified

I ordered about four weeks ago, I've paid for headphones. I've sent emails asking for updates on my order without any replies and still no headphones. This is disgusting. I would stay clear from order... See more

Rated 1 out of 5 stars
Verified

I still am not in receipt of my recent purchase and despite multiple attempts at contacting you, have not heard anything back as to its whereabouts. I don’t take pleasure in leaving one star but I can... See more

Rated 1 out of 5 stars
Verified

The parcel never arrived I had to open a dispute through paypal. No communication from the seller although I've tried getting in touch several times. Avoid unless you wanna wait weeks to get your mone... See more

Rated 1 out of 5 stars

Terrible scammers. I bought an item that was mislabeled and had to return. The returns process was difficult and dodgy and they kept denying that they'd received the package. I sent proof of postage a... See more

Rated 1 out of 5 stars
Verified

Sadly my package hasn’t arrived and even though I have asked for an update I have only been told it would be with me ‘next week’ and still nothing. I know it’s a busy time of year but things I ordered... See more

Rated 1 out of 5 stars

Paid £147 for Artemesia perfume. Nothing arrived and no word from seller. Disgusting and expensive waste of time. Seems I am not the only one feeling this way.

Rated 4 out of 5 stars
Verified

After ordering the tresemme hot brush I read the reviews, they were bad I thought that's it money wasted but I have given 4 stars as the purchase was delivered on time and we'll wrapped. I had no pro... See more

Rated 1 out of 5 stars
Verified

Ordered 2 weeks ago, payment accepted but still not received the goods which were supposed to be sent via Royal Mail once it was processed. Neither have they replied to my enquiry.

Rated 1 out of 5 stars
Verified

Incredibly I just received a review request from UK Dapper, a company that took my money and didn't bother to send me the item I paid for, or indeed anything at all, not even a single reply to any of... See more

Rated 1 out of 5 stars

Beware! This is, to all appearances, a scam company. I ordered a Tom Ford cologne weeks ago for over £100 and actually took out an account on the UK Dapper website to track my order, but all of that's... See more

Rated 1 out of 5 stars

AVOID - they took my money ( £43.99 ) The item was never delivered nor was there any tracking. They have NOT responded to any of my communication The customer services number does not work

Rated 1 out of 5 stars
Verified

I've never received my order & sent numerous emails and not had one reply!! Would be lovely to get a response & refund from UKdapper??

Rated 1 out of 5 stars
Verified

My order did not arrive. When I contacted them they said they would look into it. 10 days later, nothing. I will not use this company again and would caution others to be very wary about using them.

Rated 3 out of 5 stars
Verified

Parcel Took nearly 2 weeks to arrive. No contact from the company as to dispatch times etc. I tried to contact them on 3 occasions about the order but got no reply. The telephone contact number is als... See more

Rated 1 out of 5 stars

Do not use this company- takes your money and sends you nothing even if you use PayPal there is no protection they are a scam Company do not use them

Rated 1 out of 5 stars
Verified

No order received after 3 weeks, and numerous emails received one reply to say they would look into it and then nothing

Rated 1 out of 5 stars
Verified

Just like all the other reviews you take the money do not respond to messages or phone and don’t deliver the goods. Can’t believe you asked for a review!!

Rated 1 out of 5 stars
Verified

No goods received.No communication on order status.No updates on order progress No response to various emails sent Started refund process with my cc company

Rated 1 out of 5 stars
Verified

Disgusting. Have not received my order, money taken, no response to emails. I will be telling everyone to avoid this so called company. A complete scam.

Rated 1 out of 5 stars
Verified

When you order something online you normally expect a delivery but with this shower of crooks you will receive an email confirming order and then that's it no item no contact and had to go via PayPal... See more

Rated 1 out of 5 stars
Verified

After 4 weeks I have still not received my order. I have contacted the company at least 4 times and not received a single reply. I have asked for a refund to no avail. DO NOT USE this company. At b... See more

Rated 1 out of 5 stars

Awful company. Do not buy from them. They take your money and then you don't receive your item. They do not respond when you get in contact. I've not got my money back. Steer clear, buy from someone e... See more

Rated 4 out of 5 stars
Verified

I ordered a watch battery. It took a few days to arrive, probably because it was before Christmas. I am happy with the battery.

Rated 1 out of 5 stars

My order (£150) did not arrive and the “company” have not replied to my email. I am very disappointed ! And annoyed !

Rated 1 out of 5 stars

Order never arrived, took my money and didn't reply to my email. Avoid this company like the plague.

Rated 1 out of 5 stars
Verified

Item never arrived & no response after contacting several times... Avoid this site definitely....

Rated 1 out of 5 stars
Verified

Item never received No answer to email & the pre printed on line form

Rated 1 out of 5 stars
Verified

The appliance works, but there’s hardly any power, it is not fit for purpose.

Rated 1 out of 5 stars
Verified

The order was not delivered. The shop didn't dispatch it. And they don't reply to my emails and phone calls.

Rated 1 out of 5 stars
Verified

Crap! No delivery information / advice UK Dapper cancelled my order / refunded via PayPal. No communication whatsoever apart from Order Pending email.

Rated 1 out of 5 stars
Verified

I wish I gave you five stars,but I have not received my order yet.It is been two weeks from the day I made the order.Thank you.

Rated 1 out of 5 stars
Verified

Two weeks still have not received the item. Not responded to my email. A scammer.

Rated 1 out of 5 stars
Verified

Item has not been received and no communication for them despite emailing

Rated 1 out of 5 stars
Verified

Order accepted, money taken, then nothing - no response to email or telephone. Eventually claimed money back through Paypal. Beware and avoid, there is no "about us" on their website. Either a scam o... See more

Company replied

Rated 3 out of 5 stars
Verified

Received the item very quickly. However there was no communication from seller. No confirmation the order had gone through, no expected delivery date sent.

Company replied

Rated 1 out of 5 stars
Invited

Sent me incorrect items and asking me to post back then they will send new ones

Company replied

We perform checks on reviews


Company details

  1. Appliance Store

Information provided by various external sources

We have been established in the Consumer Electronics trade since 2002 and ever since 2005 as a private limited company. You can be confident that our staff, website structure and operational measures are well tested and therefore giving a very reliable service! Last year alone we delivered over 100,000 orders to individuals many of who return time and time again.


Contact info

2.0

Poor

TrustScore 2 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Scam website

The order never arrived despite multiple emails sent to UK Draper. I received no response to any form of communication. Unfortunately, I had to go through my bank to recover the money paid. I would strongly advise avoiding this company.

August 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs

I am only giving one star because they don’t have zero
Received my order a bottle of fake Penhaligons the box was brought off of eBay
Im now chasing a refund thankfully I brought it on my credit card so I should be ok
Avoid I brought via OnBuy who gave good reviews so hopefully they’ll do the right thing

September 8, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Avoid this company like the plague

When you order something online you normally expect a delivery but with this shower of crooks you will receive an email confirming order and then that's it no item no contact and had to go via PayPal for refund under no circumstances buy anything from here

August 13, 2025
Rated 1 out of 5 stars
Verified

Scam Company

I have waited over 2 weeks now for my order, with no correspondence at all except for the original order when placed.
I wish I had looked at the poor reviews before I purchased as this is nothing more than a scam company.
I have now requested a full refund which I doubt I will receive. Do not use this company.

July 16, 2025
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Rated 1 out of 5 stars
Verified

Order not received!!

I've never received my order & sent numerous emails and not had one reply!! Would be lovely to get a response & refund from UKdapper??

July 6, 2025
Rated 1 out of 5 stars

Awful company

Awful company. Do not buy from them. They take your money and then you don't receive your item. They do not respond when you get in contact. I've not got my money back. Steer clear, buy from someone else not here.

July 7, 2025
Unprompted review
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Rated 1 out of 5 stars
Verified

My order did not arrive

My order did not arrive. When I contacted them they said they would look into it. 10 days later, nothing.
I will not use this company again and would caution others to be very wary about using them.

June 7, 2025
Rated 2 out of 5 stars

Right mess

Right mess. No delivery info! they cancelled and refunded on PayPal. Not a word just order pending.!!

April 16, 2025
Unprompted review
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