Igenix Reviews 486

I would have given 5 stars as my freezer was a good price with free delivery which was quick. I was disapointed on unpacking it had 2 dents at the rear but i contacted customer services who said i cou... See more

Notified of delivery easy ordering and quick delivery . Pleased with purchase as a second fridge ideal smaller than last one but it does the job great . Downside small for milk inside door of fridge

Great little fridge freezer, quickly delivered. UPS driver managed to dent the fridge by carrying it in by the plastic strapping, but was at the back so you won't see that when it's under the counter.... See more

‘I have yet to receive my order.’ After contacting the company after my above comment they said that Yodel had lost the package immediately sent out a replacement. Thank you for your prompt action... See more

the package was on time, in very good condition, I am very pleased with the service I received, I would certainly order from you again.

My counter top fridge arrived ontime and without any issues? It's extremely quiet as it is for a bedroom? It has a lock on it, so that's great for students? There is plenty of room for lots of things,... See more

The convector heater was damaged (outlet grills dented) and I had a hard time inserting the fixing screws to hold the feet in place. The pre-drilled holes would not accept two of the screws and a lot... See more

I didn't like the time it took from purchasing the new fridge freezer to its delivery. almost two weeks without a fridge in mid-summer. Also I had to make three phone calls between their chosen delive... See more

Cheap & well made compact stainless steel kettle, was cheaper buying directly from the manufacturer website than amazon. Only negative is that it could do with a longer cable, as many will probably b... See more

I had bought a dehumidifier myself 18 months ago and very happy with it. I placed two separate orders for two further ones to two locations for family members. One went well, the other went missing wh... See more

I bought a cooker 7 months ago. It unfortunately developed a small fault in that the upper heat element stopped working. I rung igenix and provided them with my order number. Without quibble they a... See more

Item bought is an Ingenix 12 litre dehumidifier model IG9813 purchased on 06.01.2025 direct from Igenix website. Easy to order from Igenix website. Delivered within promised delivery time. Easy to... See more

A nice little fryer. Well made and just the right size for a single person but can fry enough chips for two (average portions). I take the basket out to fry the fish because the batter can entangle. A... See more

Bought the under counter freezer for its extra capacity when compared to similar products. The price was also very competitive especially as it had free 2 man delivery (delivered into the house, not... See more

Best delivery arrive late as the first day of delivery was cancelled so he was delivered the next day. Not ideal. Then when the freezer did arrive it had a huge dent on the bottom left corner of the f... See more

product was insufficiently packaged, as a label was just stuck onto the actual box, and it wasnt placed inside another box . therefore there was no protection, and the product was damaged during deliv... See more

Let down badly by UPS the delivery mechanism. They were a ludicrous shambles. I empathise with I-genix. Contact with them was good. Refund in view of damage by UPS was swift and efficient. With have... See more

I made the purchase on September 25th and I still haven't received it. I find the delivery very slow

I bought an Igenix heater about a year ago from an independent retailer. Unfortunately, the heater recently started to emit a burning smell everytime I switched it on. As it was under a two-year w... See more

The Igenix online order for my freezer was straightforward & easy to navigate. Excellent communication regarding the order and delivery of the item. Received 2 phones calls on the day of delivery to c... See more

Convector heater was delivered in good time. Attaching the feet to the body is a little fiddly with the small length screws provided but, with a little perseverance, turned out OK. First use of heat... See more

Great service and fast delivery First freezer delivery had a dented door. Customer services were really helpful and it was changed for a new freezer with no problems at all. Would order again.

I recently bought a 143Ltr chest freezer from this Company. We had some minor issues with their Carrier, not the fault of Igenix, but they stepped up to the mark with excellent aftercare, and I now ha... See more

Igenix Halogen Heater, 2 Bar Quartz 800W. Delivery was prompt. Product gives off a lot of heat and warms up a small room quickly. Reasonable purchase price. I am pleased with the heater and though I w... See more

All good except for the adaption kit for the flue going through a window, fine if you've got sliding windows - but no good if your windows are hinged - as mine are.

I recently bought under the counter fridge from Igenix on ebay and they did a really good job. the delivery came two days earlier than expected and had a two years guarantee i was a little sceptical a... See more

A week on and the freezer still hasn’t arrived. No clue if it will ever turn up, I have asked for a refund and this is in the process of being completed. Fair play to Igenix they can’t always control... See more

Bought their air conditioning unit and I had to email them the details for the extended guarantee. Great service from Lisa Pennie on the email. Recommend product due to the heatwave we are having in... See more

I am happy with the fridge and freezer I bought but beware the photo is really miss leading you can't get a 2lt plastic bottle of milk in the door so I am pretty stuck with either buying expensive 1... See more

Order process simple, quick dispatch and delivery. Item is well made and working well. Second item I've bought from Igenix and I have been equally impressed on both occasions.

Fridge arrived damaged was returned next day for refund . the whole experience took around 28 days for the money to arrive back in my account . The positive side is that it did arrive and for that I a... See more

Very well packed and fridge perfect. Kept me informed regarding delivery, which is always helpful. Turned up on time and very helpful. Fridge is just what I needed very well pleased overall.

Excellent updates on delivery timetable. Product itself really good- plenty of storage and easy on the eye. On day of delivery came exactly in time slot notified

In nee, the company delivered very quickly. In delivery had been a small accident so some damage was on the product. After calling to them, they gave a small compensation, and we all were happy.

Had to postpone delivery. Unfortunately I had to wait a couple of days before I could get someone to unpack and move for me as this was delivered by UPS and not supplier.

Easy to order and good delivery only major issue you can't get 2lt milk bottles in the door as there is picture of milk in the door very miss leading

Product was exactly what I wanted, the price was better than in the chain, it was delivered very quickly. No complaints. Edited after using the 1.5l deep fat fryer a few times. In my lifetime I've... See more

Ordered larder fridge, delivered ok. But build quality I think a bit poor. Had to alter door opening. When done top hinge a bit of a loose fit! Rang company customer services, they said they would get... See more

Helpful when I emailed about the products, quick and efficient delivery. Products are still in packaging as they are for my son, he is getting a house and so these items are some ofthe things he need... See more

Our old Coffee Maker died on Saurday morning, went on line to order it's replacement - it was here on the Monday ! Fabulous service, well done.

Excellent service. I received a damaged fridge via amazon. I purchased a new fridge direct. Old fridge picked up and returned and new fridge perfect. Driver helped me pack damaged fridge. Great se... See more

The order online was dealt with efficiently.I was updated as to delivery times.The item was delivered as per the stated time schedule.Thankyou for a such an edf and reliable service.

It was extremely easy to order and pay. Delivery time was excellent and delivery information by your courier was superb. We are currently looking for other electrical products and will definitely us... See more

The heater was faulty . They said I could return it for a refund or replacement . We decided to keep it as other reviews have the same problem . No refund was offered for keeping a faulty unit .

Quick delivery, the fridge was perfect but the under counter freezer had a dint in the door & part of the plastic top was cracked. Only discovered on taking out of the box.

Parcel delivered absolutely on time and the chip pan was exactly what I wanted and was used almost right away. This is an excellent product. So glad I ordered the Igenix.

Great compact size yet more spacious than normal similar size freezers with beautiful darkish silver door and 4 drawers instead of 3 makes it an excellent choice....brilliant full 5 star for this igen... See more

Very happy with clear and easy ordering process and super quick delivery. Excellent product at a good price perfect for my needs.

Competitive price, prompt delivery, good customer service. I think Igenix needs to think about delivery service/arrangements. My order (freezer) was damaged in the transit. I have read similar feedb... See more

Igenix mini-oven is highly effective and efficient - maybe wise to knock a minute or two off the recommended cooking time to avoid things being overdone.