Ukdapper Reviews 8,813

TrustScore 2 out of 5

2.0

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with their orders, frequently citing issues such as non-delivery and prolonged waiting times. Consumers also report a lack of communication from the company regarding dispatch times and order status updates. Many people have attempted to contact the company through various channels but have received no response. Furthermore, a number of reviewers mention difficulties in obtaining refunds for items that were not received or were incorrect. Some consumers describe the business as either a scam or a poorly managed operation, advising others to exercise caution and avoid making purchases from them. A few reviewers mention initiating refund processes through PayPal or their credit card companies due to the lack of resolution from the business.

Based on these reviews

Rated 2 out of 5 stars

Right mess. No delivery info! they cancelled and refunded on PayPal. Not a word just order pending.!!

Rated 1 out of 5 stars

The order never arrived despite multiple emails sent to UK Draper. I received no response to any form of communication. Unfortunately, I had to go through my bank to recover the money paid. I would s... See more

Rated 1 out of 5 stars

I am only giving one star because they don’t have zero Received my order a bottle of fake Penhaligons the box was brought off of eBay Im now chasing a refund thankfully I brought it on my credit... See more

Rated 1 out of 5 stars
Verified

I have waited over 2 weeks now for my order, with no correspondence at all except for the original order when placed. I wish I had looked at the poor reviews before I purchased as this is nothing mo... See more

Rated 1 out of 5 stars
Verified

I ordered about four weeks ago, I've paid for headphones. I've sent emails asking for updates on my order without any replies and still no headphones. This is disgusting. I would stay clear from order... See more

Rated 1 out of 5 stars
Verified

I still am not in receipt of my recent purchase and despite multiple attempts at contacting you, have not heard anything back as to its whereabouts. I don’t take pleasure in leaving one star but I can... See more

Rated 1 out of 5 stars
Verified

The parcel never arrived I had to open a dispute through paypal. No communication from the seller although I've tried getting in touch several times. Avoid unless you wanna wait weeks to get your mone... See more

Rated 1 out of 5 stars

Terrible scammers. I bought an item that was mislabeled and had to return. The returns process was difficult and dodgy and they kept denying that they'd received the package. I sent proof of postage a... See more

Rated 1 out of 5 stars
Verified

Sadly my package hasn’t arrived and even though I have asked for an update I have only been told it would be with me ‘next week’ and still nothing. I know it’s a busy time of year but things I ordered... See more

Rated 1 out of 5 stars

Paid £147 for Artemesia perfume. Nothing arrived and no word from seller. Disgusting and expensive waste of time. Seems I am not the only one feeling this way.

Rated 4 out of 5 stars
Verified

After ordering the tresemme hot brush I read the reviews, they were bad I thought that's it money wasted but I have given 4 stars as the purchase was delivered on time and we'll wrapped. I had no pro... See more

Rated 1 out of 5 stars
Verified

Ordered 2 weeks ago, payment accepted but still not received the goods which were supposed to be sent via Royal Mail once it was processed. Neither have they replied to my enquiry.

Rated 1 out of 5 stars
Verified

Incredibly I just received a review request from UK Dapper, a company that took my money and didn't bother to send me the item I paid for, or indeed anything at all, not even a single reply to any of... See more

Rated 1 out of 5 stars

Beware! This is, to all appearances, a scam company. I ordered a Tom Ford cologne weeks ago for over £100 and actually took out an account on the UK Dapper website to track my order, but all of that's... See more

Rated 1 out of 5 stars

AVOID - they took my money ( £43.99 ) The item was never delivered nor was there any tracking. They have NOT responded to any of my communication The customer services number does not work

Rated 1 out of 5 stars
Verified

I've never received my order & sent numerous emails and not had one reply!! Would be lovely to get a response & refund from UKdapper??

Rated 1 out of 5 stars
Verified

My order did not arrive. When I contacted them they said they would look into it. 10 days later, nothing. I will not use this company again and would caution others to be very wary about using them.

Rated 3 out of 5 stars
Verified

Parcel Took nearly 2 weeks to arrive. No contact from the company as to dispatch times etc. I tried to contact them on 3 occasions about the order but got no reply. The telephone contact number is als... See more

Rated 1 out of 5 stars

Do not use this company- takes your money and sends you nothing even if you use PayPal there is no protection they are a scam Company do not use them

Rated 1 out of 5 stars
Verified

No order received after 3 weeks, and numerous emails received one reply to say they would look into it and then nothing

Rated 1 out of 5 stars
Verified

Just like all the other reviews you take the money do not respond to messages or phone and don’t deliver the goods. Can’t believe you asked for a review!!

Rated 1 out of 5 stars
Verified

No goods received.No communication on order status.No updates on order progress No response to various emails sent Started refund process with my cc company

Rated 1 out of 5 stars
Verified

Disgusting. Have not received my order, money taken, no response to emails. I will be telling everyone to avoid this so called company. A complete scam.

Rated 1 out of 5 stars
Verified

When you order something online you normally expect a delivery but with this shower of crooks you will receive an email confirming order and then that's it no item no contact and had to go via PayPal... See more

Rated 1 out of 5 stars
Verified

After 4 weeks I have still not received my order. I have contacted the company at least 4 times and not received a single reply. I have asked for a refund to no avail. DO NOT USE this company. At b... See more

Rated 1 out of 5 stars

Awful company. Do not buy from them. They take your money and then you don't receive your item. They do not respond when you get in contact. I've not got my money back. Steer clear, buy from someone e... See more

Rated 4 out of 5 stars
Verified

I ordered a watch battery. It took a few days to arrive, probably because it was before Christmas. I am happy with the battery.

Rated 1 out of 5 stars

My order (£150) did not arrive and the “company” have not replied to my email. I am very disappointed ! And annoyed !

Rated 1 out of 5 stars

Order never arrived, took my money and didn't reply to my email. Avoid this company like the plague.

Rated 1 out of 5 stars
Verified

Item never arrived & no response after contacting several times... Avoid this site definitely....

Rated 1 out of 5 stars
Verified

Item never received No answer to email & the pre printed on line form

Rated 1 out of 5 stars
Verified

The appliance works, but there’s hardly any power, it is not fit for purpose.

Rated 1 out of 5 stars
Verified

The order was not delivered. The shop didn't dispatch it. And they don't reply to my emails and phone calls.

Rated 1 out of 5 stars
Verified

Crap! No delivery information / advice UK Dapper cancelled my order / refunded via PayPal. No communication whatsoever apart from Order Pending email.

Rated 1 out of 5 stars
Verified

I wish I gave you five stars,but I have not received my order yet.It is been two weeks from the day I made the order.Thank you.

Rated 1 out of 5 stars
Verified

Two weeks still have not received the item. Not responded to my email. A scammer.

Rated 1 out of 5 stars
Verified

Item has not been received and no communication for them despite emailing

Rated 1 out of 5 stars
Verified

Order accepted, money taken, then nothing - no response to email or telephone. Eventually claimed money back through Paypal. Beware and avoid, there is no "about us" on their website. Either a scam o... See more

Company replied

Rated 3 out of 5 stars
Verified

Received the item very quickly. However there was no communication from seller. No confirmation the order had gone through, no expected delivery date sent.

Company replied

Rated 1 out of 5 stars
Invited

Sent me incorrect items and asking me to post back then they will send new ones

Company replied

We perform checks on reviews


Company details

  1. Appliance Store

Information provided by various external sources

We have been established in the Consumer Electronics trade since 2002 and ever since 2005 as a private limited company. You can be confident that our staff, website structure and operational measures are well tested and therefore giving a very reliable service! Last year alone we delivered over 100,000 orders to individuals many of who return time and time again.


Contact info

2.0

Poor

TrustScore 2 out of 5

9K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars
Verified

Incredibly I just received a review…

Incredibly I just received a review request from UK Dapper, a company that took my money and didn't bother to send me the item I paid for, or indeed anything at all, not even a single reply to any of the many emails I sent trying to get my purchase or my money back. Given Ive been blatantly scammed by UK Dapper, I already posted a one star review (if only it could be lower) on my own initiative. Courtesy of this unbelievably dishonest and arrogant company, here's another one.

November 28, 2024
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Rated 1 out of 5 stars

Be smarter than I was... don't go near this company

Beware! This is, to all appearances, a scam company. I ordered a Tom Ford cologne weeks ago for over £100 and actually took out an account on the UK Dapper website to track my order, but all of that's apparently a facade of respectability, alongside fake assurances of honesty in the site blurb. Beyond an automatic order acknowledgement, total silence. The phone number, unsurprisingly, doesn't work and Ive received not one single reply to multiple emails asking for the goods or a refund, and there is, of course, no sign of my item which will obviously never arrive. On my account on the UK Dapper webpage the item is recorded eternally as 'pending'. If Id found this review page before ordering with warning tales of multiple scams by UK Dapper I wouldn't have gone near this company and I strongly advise anyone reading this now to steer clear. I hope this might just save someone else from the same fate. I'm now about to contact my credit card company and also reporting this outfit to trading standards. Who knows where the 5 star reviews are coming from. Companies like this shouldn't be allowed to scam customers with no comeback. Simple as that.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars
Verified

Undelivered

Ordered 2 weeks ago, payment accepted but still not received the goods which were supposed to be sent via Royal Mail once it was processed. Neither have they replied to my enquiry.

November 24, 2024
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Rated 1 out of 5 stars
Verified

Sadly my package hasn’t arrived and…

Sadly my package hasn’t arrived and even though I have asked for an update I have only been told it would be with me ‘next week’ and still nothing. I know it’s a busy time of year but things I ordered a couple of days again have arrived and this was ordered two weeks ago. 😢

November 21, 2024
Rated 1 out of 5 stars
Verified

DO NOT USE THIS COMPANY!!!

After 4 weeks I have still not received my order. I have contacted the company at least 4 times and not received a single reply. I have asked for a refund to no avail.

DO NOT USE this company. At best not trustworthy and at worst a hoax. I shall be reporting them.

October 13, 2024
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Rated 1 out of 5 stars
Verified

I still am not in receipt of my recent…

I still am not in receipt of my recent purchase and despite multiple attempts at contacting you, have not heard anything back as to its whereabouts. I don’t take pleasure in leaving one star but I can’t honestly provide anything else at this stage…

October 16, 2024
Rated 1 out of 5 stars
Verified

Rubbish

Just like all the other reviews you take the money do not respond to messages or phone and don’t deliver the goods. Can’t believe you asked for a review!!

October 7, 2024
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Rated 5 out of 5 stars
Verified

Great little hot brush

Parcel arrived in time well packaged. I already have this hot brush which works really well, the price was great, even cheaper than I could buy it in the shops! Great all round! 👍🏻

September 28, 2024
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Rated 1 out of 5 stars
Verified

Appalling

Ordered item on 24/08/24 which has still not arrived. Emailed this company four times and have received one email back stating ‘order will be sent once payment has been confirmed’ even though the payment went through straight away. Appalling customer service, I can not recommend purchasing from this company

August 24, 2024
Rated 1 out of 5 stars
Verified

Stay away

I ordered about four weeks ago, I've paid for headphones. I've sent emails asking for updates on my order without any replies and still no headphones. This is disgusting. I would stay clear from ordering anything from this company I am now looking at reporting and seeing what can be done to get my money back

September 8, 2024

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