Mrs s groves

Hi Mrs Groves,
Thank you for your review.
I am glad to hear you are happy with your red jumper received.
In regards to the item you are waiting for, please email me directly at trustpilotteam@damart.com with the following details:
- Your customer account number
- Your full name & address details (including postcode)
- The details of the item/order (order number, item reference number etc)

Once this information has been received I will then be able to investigate this further and advise accordingly.

Kind Regards,
Jo
Customer Response Advisor

Thank you for the positive feedback! It means a lot to us.

Thank you for your 5 star review Mrs Grove! We’re really pleased to hear your experience with us was easy to deal with.

Dear Ms Groves,
thank you for taking your time and effort to share your feedback with us on our Trustpilot website and thank you for your recent order.
In an effort to reduce waste, we offer our individual boxes, gift bags and a gift note cards as an option for customers who require additional packaging to make their gift great. This will be available for £1 for each item you would like gift packaged to help offset the additional cost required to prepare gift orders. If you order several gifts you also need to order several sets of packaging.
Charging a small fee, will help support our journey towards becoming more sustainable and eco-friendly. This will help us save 1,500 tonnes of CO2 annually and improve post-consumer recyclability through different packaging material. Our standard packaging has less of an environmental impact.
If this problem has not been solved yet, please contact our online support team estore-uk@pandora.net. You can also contact them via chat https://help.pandora.net/uk/s/contactsupport or phone 0808234543.
Again, please accept my apologies regarding this unfortunate incident and please be aware that this does not reflect the high standards to which we hold ourselves.
Best, Pandora

Hello Mrs. Groves,
Thanks for your feedback. The device is made in Australia, by Australian employees, using high quality local materials. This includes using medical grade polycarbonate that withstands high temperatures and is subject to stringent drop testing. Also AirPhysio is validated by relevant local medical compliance such as CE, TGA and FDA. The price is a result of over five years of market testing and compares very favorably against comparable devices.
We recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
Kind Regards,
AirPhysio Team