Safe and Sound Essex  Reviews 215

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, highlighting the professionalism, politeness, and knowledge of the staff. Consumers found booking easy and straightforward, with engineers arriving promptly and demonstrating excellent product knowledge. People also appreciate the clear explanations provided in easy-to-understand terms. Many reviewers specifically mention the installation of trackers, immobilizers, dash cams, and alarms, noting the efficiency and expertise of the installers. Customers are impressed by the care taken to protect their vehicles during the installation process, as well as the thorough demonstrations of the products' features. The company's ability to accommodate customers at short notice and provide helpful solutions further contributes to the positive experiences reported.

Based on these reviews

Rated 5 out of 5 stars

I had my Ghost Immobiliser 2 fitted by Adam Smith. I wasn’t able to be with the car when he arrived, however he took care of my vehicle, installing door protectors aswell just to be safe incase anyt... See more

Rated 5 out of 5 stars

Had Adam Smith fit my tracker on our Motorhome today, he was pleasant and friendly also clean worker and knew exactly what he was doing. Very please with my experience from start to finish most def... See more

Rated 5 out of 5 stars
Invited

From the initial enquiry to the installation everything was very easy and smooth. Lee was a very nice person who dealt with us professionally and answered any of our queries, questions or concerns. Ha... See more

Rated 5 out of 5 stars

Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser & standalone tracker to my 4x4 today. On time, polite and a very professional installation with no mess or signs of hi... See more

Company replied

Rated 5 out of 5 stars
Invited

I Have been using Lee and his company for many years and find his advice helpful. They never push products that are unnecessary and always discuss options and costs before proceeding. I have had ar... See more

Rated 5 out of 5 stars

Thank you again Adam Smith! I had Adam come and fit my Ghost immobiliser for me on a Thursday, I had explained to their bookings team that I would be at work and to please let the engineer call... See more

Rated 5 out of 5 stars

What fabulous customer care, we had a Ghost fitted on our car and the next day we were unable to start the vehicle. We called the office who were extremely helpful and sent Lee and Lucas out to us, th... See more

Company replied

Rated 5 out of 5 stars

I had an appointment today for Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser to my car this afternoon. What a lovely guy and a very professional installation with no... See more

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Rated 5 out of 5 stars

Luca came and fitted my Ghost immobiliser. I highly recommend him. You wouldn't even know it's been installed (I know that's the point of it). The installation was very clean and tidy. Once inst... See more

Rated 5 out of 5 stars

Brilliant service from Adam Smith at Safe & Sound, Essex. Great comms, arrived on time, very courteous, extremely knowledgable, very professional and super/helpful getting me up & running with my G... See more

Company replied

Rated 5 out of 5 stars

To Lee & the staff at the Safe & Sound Team I do believe that this is the first Vauxhall Corsa (2016 model) to be fitted with a Cobra Alarm system by the Safe & Sound Team, a very professiona... See more

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Rated 5 out of 5 stars

Just wanted to say I had jay install a tracker on my Porsche, wow a great experience by a professional installer he took his time with my car. I made sure he left no damage as other companies in the p... See more

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Rated 5 out of 5 stars

Got the viper 106v for my Fiesta ST fitted by Lee. Fantastic knowledge of the products he fits and is honest about what he recommends ect not like some other companies that tries to get the most th... See more

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Rated 5 out of 5 stars

Adam Smith of Safe and Sound Essex installed a security device to our vehicle. Adam was excellent, I received notification updates ahead of his arrival and he got to work immediately. Adam clearly und... See more

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Rated 5 out of 5 stars

Your engineer Adam Smith went above and beyond for me. He came to install a tracker for my finance company which he done to the highest standard. He also found a previous tracker and explained that... See more

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Rated 5 out of 5 stars

Jay came across as very knowledgeable and happy to answer any questions I had. He arrived in good time and finished the job way before the agreed completion time. Having used the car for a couple of... See more

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Rated 5 out of 5 stars

Just bought a St180, was told to get security sorted asap! Recommended by a bunch of people, messaged them on Facebook and got booked in! For the viper immobiliser 106v to be installed. Supe... See more

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Rated 5 out of 5 stars

Exceptional Staff, booking was easy and straight forward. The engineer Adam Smith contacted me when he was on his way and he was very prompt and punctual. An excellent knowledge of the product I... See more

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Rated 5 out of 5 stars

Adam smith was the installer for my ghost immobiliser! First class from start to finish, arrived dead early and told me when he was getting here, took less than an hour to fit it and explain it to me... See more

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Rated 5 out of 5 stars

Lee and the team are second to none, any task is no match to them they will arrange and get you fitted in I’ve had all my cars go to safe and sound and the only people I trust working on my cars.... See more

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Rated 5 out of 5 stars
Invited

Great company, very friendly and quick responses. I enquired with a lot of companies to compare prices for the installation of an LCD screen with CarPlay and they offered the best service for the most... See more

Company replied

Rated 5 out of 5 stars

I have used this company several times. All my cars and families car's get their wired dadhcams installed. Fantastic service each time. Never any damage to the car and everything is fully explained t... See more

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Rated 5 out of 5 stars
Invited

The men who fitted my immobiliser were great, fast and efficient! Was surprised how quickly it was done! Since having it fitted i no longer have the stress of my car getting taken over night, due to t... See more

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Rated 5 out of 5 stars

Couldn’t work out how to fit a tracker on my focus and after several YouTube videos and tears we had a very knowledgable young lad named Jack Walker visit and had it sorted in no time. 100% recommend... See more

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Rated 5 out of 5 stars

Jay was amazing, informed me of his arrival time and arrived promptly. First, he asked me all the relevant question. What was the problem with the tracker, he carried out all the necessary checks and... See more

Company replied

Rated 5 out of 5 stars

Highly recommend, I had a tracker installed by Darren. He let me know when he would arrive and arrived within 5 minutes of the time he gave. Very professional, explained how everything worked and and... See more

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Rated 5 out of 5 stars

We have used Safe and Sound for the fitting of numerous products and have always found them to be very professional. Their response to messages is excellent. Thank you for your work over the years.

Rated 5 out of 5 stars

I booked a tracker to be installed and in less than 48 hours I had Terry turn up very prompt. He was very professional and friendly even with the heavy rain it didn’t disturb his attitude and did an... See more

Company replied

Rated 5 out of 5 stars

Recently had the safe and sound regional manager Adam smith come and install my tracker on motorhome. Couldn’t ask for more from a company. Professional, polite and tidy. Explained the Product... See more

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Rated 5 out of 5 stars

Had engineer Adam Smith install a tracker onto my motorhome, outstanding service. Professional, clean and tidy. Took extra special care to protect the area he was working in and left it looking brand... See more

Company replied

Rated 5 out of 5 stars

Great communication by all staff. Happy to help with ideas from security to sound systems. Anything to do with electrics Safe and Sound have the expertise . Highly recommend. Friendly, happy to squeez... See more

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Rated 5 out of 5 stars

Can’t fault Adam who fitted our tracker and the team that got him here on a Saturday evening. This company is a very much “can do” service which is a breath of fresh air compared to the usual fob off... See more

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Rated 5 out of 5 stars

I was lucky enough to have my tracker fitted by Safe and Sound, purely by chance, as they were subcontracted by the company I booked with. The technician, Adam Smith, was polite, knowledgeable, a... See more

Company replied

Rated 5 out of 5 stars

Wow what can I say about this company. Adam Smith an auto electrician for SafeAndSound come to my house on Wednesday this week to fit a dash-cam to my vehicle, he was very professional and done a... See more

Company replied

Rated 5 out of 5 stars

Superb Job of fitting my Dacia Sandero with a component speaker upgrade. Sorted out any arising instillation niggles without fuss. Carefully installed, thoroughly tested and also made sure that I was... See more

Company replied

Rated 5 out of 5 stars

Booked my Ford Transit Custom in for new speakers and active sub, plus a reversing camera. An amazing job, everything is looking factory, the audio sounds brilliant. Lee is brilliant, knowledgea... See more

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Rated 5 out of 5 stars

Hello, met Ephy today to install tracker in my Range Rover. He's done excellent job, quickly and professionally. At the end he was kind enough to reconnect my mobile to the car system. Highly recommen... See more

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Rated 5 out of 5 stars

Our engineer, Adam Smith, arrived on time and fitted Ghost immobiliser very quickly.He explained all the necessary functions in a very easy and careful manner. Nice job! Many thanks. Easily recommend... See more

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Rated 5 out of 5 stars

Absolutely delighted with the service I received! I had a dash cam fitted by Adam who was impeccably professional and polite from start to finish. Adam really knows his products and the technical side... See more

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Rated 5 out of 5 stars

We had a front and rear camera fitted to our sons car after he passed his driving test. The service was excellent, very speedy, great price and Lee who fitted it for us was extremely professional and... See more

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Rated 5 out of 5 stars

Had Adam Smith from Safe and Sound Essex Ltd install my tracker on my motorhome. Very knowledgeable, confident and polite. Explained the product in great detail so I could understand everything th... See more

Company replied

Rated 5 out of 5 stars

I booked my car in for a car alarm to be fitted at my house. The chaps turned up and introduced themselves and quietly went about fitting the alarm. They were polite, professional and efficient. A cou... See more

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Rated 5 out of 5 stars

Adam fitted my Dashcam expertly and efficiently A very friendly Guy who installed both the front and rear camera in my car with care and done a wonderful job Thank you

Rated 5 out of 5 stars

I always use safe and sound for my vehicle security. They are professional and experts in vehicle immobilisation and audio. They even come out to install on site if I can’t make it to them. Highly rec... See more

Company replied

Rated 5 out of 5 stars
Invited

A massive thank you to Safe and Sound, who fitted us in at short notice. We were going away, towing a trailer and they fitted us a rear view camera. I can’t thank them enough for doing that... See more

Company replied

Rated 5 out of 5 stars

Fantastic service guy really helpful and Knew what he was talking about when we collected the vehicle it was spotless with no wires showing and explained how it all worked Many thanks for a first cl... See more

Company replied

Rated 5 out of 5 stars

Safe and Sound installed a tracker on my Sports Bike a month ago. They arrived on time and were very polite and professional. My bike was stolen from outside a supermarket and with the use of the tra... See more

Company replied

Rated 5 out of 5 stars

Got recommended to Safe & Sound via a friend of mine after an attempted theft took place on my ST180. Messaged them and they fit me in last minute (within 3 days), Safe and Sound are very helpful v... See more

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Rated 5 out of 5 stars

Wouldn’t go anywhere else. Had an immobiliser fitted to my Focus RS along with my son’s cars also being done. Friendly, reliable, trustworthy and great value. Not many places that respect your car lik... See more

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Company details

  1. Car Security System Installer
  2. Applicant Tracking System
  3. Car Alarm Supplier
  4. Car Equipment Accessories Store
  5. GPS Supplier
  6. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Brilliant service from Adam Smith at…

Brilliant service from Adam Smith at Safe & Sound, Essex.
Great comms, arrived on time, very courteous, extremely knowledgable, very professional and super/helpful getting me up & running with my Ghost II installation.
Couldn’t have asked for more and would very happily recommend.
If you need great service, professional interaction and peace of mind, choose Adam

February 27, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

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Rated 5 out of 5 stars

Great Service.

Used Adam Smith to install my tracker and immobiliser. Arrived on time.
Completed job in a professional manner.
Would recommend.

February 19, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Professional Outstanding Service from Adam Smith at Safe and Sound, Essex

Fantastic professional service and impeccable installation from the highly experienced technician Adam Smith. Arrived on time with great communication before arrival. Extremely knowledgeable and super efficient with the installation of my tracker and immobiliser. Would totally recommend Adam to anyone considering such an installation. He knew the product inside and out and even went out of his way to fit my dashboard plastic panel that had been messed up by another fitter. Thank you Adam! - for a stress free experience :) FIVE STARS!!!!! 👍

February 19, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Recommended …

Adam Smith notified me ahead of his visit to install the Stealth tracker on my motorbike at my work site. He was very thorough giving a professional clean and tidy install. Pleased overall and would recommend him to anyone.

February 15, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

Excellent

Excellent, Adam arrived exactly at the pre booked time, polite, knowledgeable, explained the installation process, got straight on with the job, advised me once finished, demonstrated the Ghost and its features, completely invisible, couldn’t tell where the work had been done, highly recommend

February 14, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Had Adam smith from safe and sound…

Had Adam smith from safe and sound Essex fit a tracker to our car today. Adam was friendly and extremely professional in his work. I would recommend Adam and safe and sound Essex in the future

February 14, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Adam smith was the installer for my…

Adam smith was the installer for my ghost immobiliser! First class from start to finish, arrived dead early and told me when he was getting here, took less than an hour to fit it and explain it to me and will certainly use him again! In comparison to another company I had tried to use he was excellent give him a look

February 5, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Spot on.

Spot on.
Had 2 tracker fitted by Adam Smith.
Great guy. Was prompt. Polite and efficient explained what he would do.

Not long later 2 tracker fitted. Paperwork passed.

Perfect.

Thank Yiu.

January 31, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

On time & professional installation!

Adam arrived on time and proceeded to install the immobiliser in the rain.

When he finished he spent time with me to ensure I knew how to use the immobiliser and answered all my questions!

Great experience! Thanks Adam for your support!

January 23, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

I was very happy with my installation…

I was very happy with my installation by Adam Smith yesterday. Adam communicated well with me about his expected arrival and efficiently completed the installation of my immobiliser and tracking device. A very tidy job and a good explanation of how it all works. I wouldn’t hesitate to use the company again.

January 22, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Lee went above and beyond

Lee went above and beyond to fit some security to my fiesta outside of his working hours. I have used safe and sound Essex multiple times now and will always trust them with my vehicles. Would recommend them to anyone!

January 17, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Fabulous company - highly recommended

I was lucky enough to have my tracker fitted by Safe and Sound, purely by chance, as they were subcontracted by the company I booked with. The technician, Adam Smith, was polite, knowledgeable, and professional. he was also super patient whilst I ironed out a problem with the company I booked with.
The tracker was neatly installed, and Adam explained how it worked and gave me a demo of it in action. I will not hesitate to contact Safe and Sound direct for any further equipment.
The tracker has now been fitted for a month, and I am super pleased with the product.

December 8, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

Great service

Thank you for your work, no complaints :)

January 11, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Would use again!

Can’t fault, came on behalf of insurance company to fit tracker on electric motor, professional installation, even corrected some wiring by another company, can’t fault at all Adam was very professional

January 4, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Jay was amazing

Jay was amazing, informed me of his arrival time and arrived promptly. First, he asked me all the relevant question. What was the problem with the tracker, he carried out all the necessary checks and before carrying out the work, he told me exactly what he will be doing, the work was done neatly and professionally. Most impressed will recommend Jay again to family and friend, and for my future work, I will be contacting him, and benefiting for his professional and expert service. Thank you once again Jay

December 19, 2023
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

very knowledgeable and great…

very knowledgeable and great communication. cleaned up after. thoroughly recommended

December 19, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

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Rated 5 out of 5 stars

Ghost 2 installation

Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser & standalone tracker to my 4x4 today.
On time, polite and a very professional installation with no mess or signs of his install. He then took the necessary time to explain how the system worked and give me the required documents and instructions.
He even waited a few minutes to let me try the system and gave guidance until I was completely happy
Highly recommend if you need an anti theft device installed by a professional.
Thank you Adam.

December 13, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Great service

Jay came across as very knowledgeable and happy to answer any questions I had. He arrived in good time and finished the job way before the agreed completion time. Having used the car for a couple of big trips now, the tracker has worked perfectly and I would recommend to anybody that was looking for an extra layer of protection on their vehicle.

December 7, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Great Service

Jay just fitted 2 units on my 2 cars. Really good experience and he was extremely helpful and knew his stuff. Definitely recommend

December 8, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

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