United Kingdom
Review of Safe and Sound Essex
Couldn’t work out how to fit a tracker on my focus and after several YouTube videos and tears we had a very knowledgable young lad named Jack Walker visit and had it sorted in no time. 100% recommend this company and Jack and will be using them again!
Reply from Safe and Sound Essex
Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie
Review of Plusnet
People are so quick to complain! After reading these reviews i was hesitant to use plusnet however after a bit of research into actual expert reviews I took the chance.
The wait time from paying my money to the engineer actually coming out was long however i made my order a week before christmas so that's to be expected.
On the day I had concerns regarding something the engineer mentioned about cables being too short to reach the property but after a call to plusnet my concerns were alleviated, i was kept in the loop the whole time and my broadband was activated the very same day as I called up.
Very pleased with the customer service and our speed is good. I imagine after the first 10 days i will be getting the minimum speed however im only 2 or 3 Mbps off anyway so im not at all too bothered about that.
I also believe I have a £75 rewards card on its way to me soon too which is amazing. So far so good!!
Definitely recomend Plusnet and advise you read professional critic reviews instead of the emotional backlash from issues I've read about here.
Reply from Plusnet
Hi Kieran,
Thanks for taking the time to share your positive experience, I'm really happy to here it and we really appreciate this!
After your service has been live for 10 days, you should receive an email from us to claim your cashback reward. Once claimed, this will be sent out to you within 30 days.
If you have any queries at all please just drop us a private message over on our Facebook Page (https://www.facebook.com/plusnet/) or a direct message to our Twitter Page (@plusnethelp) and we'd be more than happy to assist.
- Lauren
Review of Online Escooter
I wish I could give it no stars!
Customer service is absolutely dreadful. They say three days then after tou order they tell you 15 days. No one is contacting g us back and we ordered the hoverboard on the 4th of November!
Currently seeking legal advice as to what we can do to get our money back. This was meant to be a kids birthday present, the birthday was last week!
UPDATE: The company actually reported this review to try and get it removed. This isn't defamatory, simply a fact.
