Safe and Sound Essex  Reviews 215

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, highlighting the professionalism, politeness, and knowledge of the staff. Consumers found booking easy and straightforward, with engineers arriving promptly and demonstrating excellent product knowledge. People also appreciate the clear explanations provided in easy-to-understand terms. Many reviewers specifically mention the installation of trackers, immobilizers, dash cams, and alarms, noting the efficiency and expertise of the installers. Customers are impressed by the care taken to protect their vehicles during the installation process, as well as the thorough demonstrations of the products' features. The company's ability to accommodate customers at short notice and provide helpful solutions further contributes to the positive experiences reported.

Based on these reviews

Rated 5 out of 5 stars

I had my Ghost Immobiliser 2 fitted by Adam Smith. I wasn’t able to be with the car when he arrived, however he took care of my vehicle, installing door protectors aswell just to be safe incase anyt... See more

Rated 5 out of 5 stars

Had Adam Smith fit my tracker on our Motorhome today, he was pleasant and friendly also clean worker and knew exactly what he was doing. Very please with my experience from start to finish most def... See more

Rated 5 out of 5 stars
Invited

From the initial enquiry to the installation everything was very easy and smooth. Lee was a very nice person who dealt with us professionally and answered any of our queries, questions or concerns. Ha... See more

Rated 5 out of 5 stars

Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser & standalone tracker to my 4x4 today. On time, polite and a very professional installation with no mess or signs of hi... See more

Company replied

Rated 5 out of 5 stars
Invited

I Have been using Lee and his company for many years and find his advice helpful. They never push products that are unnecessary and always discuss options and costs before proceeding. I have had ar... See more

Rated 5 out of 5 stars

Thank you again Adam Smith! I had Adam come and fit my Ghost immobiliser for me on a Thursday, I had explained to their bookings team that I would be at work and to please let the engineer call... See more

Rated 5 out of 5 stars

What fabulous customer care, we had a Ghost fitted on our car and the next day we were unable to start the vehicle. We called the office who were extremely helpful and sent Lee and Lucas out to us, th... See more

Company replied

Rated 5 out of 5 stars

I had an appointment today for Adam Smith from Safe and Sound mobile come to install a Ghost II immobiliser to my car this afternoon. What a lovely guy and a very professional installation with no... See more

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Rated 5 out of 5 stars

Luca came and fitted my Ghost immobiliser. I highly recommend him. You wouldn't even know it's been installed (I know that's the point of it). The installation was very clean and tidy. Once inst... See more

Rated 5 out of 5 stars

Brilliant service from Adam Smith at Safe & Sound, Essex. Great comms, arrived on time, very courteous, extremely knowledgable, very professional and super/helpful getting me up & running with my G... See more

Company replied

Rated 5 out of 5 stars

To Lee & the staff at the Safe & Sound Team I do believe that this is the first Vauxhall Corsa (2016 model) to be fitted with a Cobra Alarm system by the Safe & Sound Team, a very professiona... See more

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Rated 5 out of 5 stars

Just wanted to say I had jay install a tracker on my Porsche, wow a great experience by a professional installer he took his time with my car. I made sure he left no damage as other companies in the p... See more

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Rated 5 out of 5 stars

Got the viper 106v for my Fiesta ST fitted by Lee. Fantastic knowledge of the products he fits and is honest about what he recommends ect not like some other companies that tries to get the most th... See more

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Rated 5 out of 5 stars

Adam Smith of Safe and Sound Essex installed a security device to our vehicle. Adam was excellent, I received notification updates ahead of his arrival and he got to work immediately. Adam clearly und... See more

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Rated 5 out of 5 stars

Your engineer Adam Smith went above and beyond for me. He came to install a tracker for my finance company which he done to the highest standard. He also found a previous tracker and explained that... See more

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Rated 5 out of 5 stars

Jay came across as very knowledgeable and happy to answer any questions I had. He arrived in good time and finished the job way before the agreed completion time. Having used the car for a couple of... See more

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Rated 5 out of 5 stars

Just bought a St180, was told to get security sorted asap! Recommended by a bunch of people, messaged them on Facebook and got booked in! For the viper immobiliser 106v to be installed. Supe... See more

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Rated 5 out of 5 stars

Exceptional Staff, booking was easy and straight forward. The engineer Adam Smith contacted me when he was on his way and he was very prompt and punctual. An excellent knowledge of the product I... See more

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Rated 5 out of 5 stars

Adam smith was the installer for my ghost immobiliser! First class from start to finish, arrived dead early and told me when he was getting here, took less than an hour to fit it and explain it to me... See more

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Rated 5 out of 5 stars

Lee and the team are second to none, any task is no match to them they will arrange and get you fitted in I’ve had all my cars go to safe and sound and the only people I trust working on my cars.... See more

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Rated 5 out of 5 stars
Invited

Great company, very friendly and quick responses. I enquired with a lot of companies to compare prices for the installation of an LCD screen with CarPlay and they offered the best service for the most... See more

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Rated 5 out of 5 stars

I have used this company several times. All my cars and families car's get their wired dadhcams installed. Fantastic service each time. Never any damage to the car and everything is fully explained t... See more

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Rated 5 out of 5 stars
Invited

The men who fitted my immobiliser were great, fast and efficient! Was surprised how quickly it was done! Since having it fitted i no longer have the stress of my car getting taken over night, due to t... See more

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Rated 5 out of 5 stars

Couldn’t work out how to fit a tracker on my focus and after several YouTube videos and tears we had a very knowledgable young lad named Jack Walker visit and had it sorted in no time. 100% recommend... See more

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Rated 5 out of 5 stars

Jay was amazing, informed me of his arrival time and arrived promptly. First, he asked me all the relevant question. What was the problem with the tracker, he carried out all the necessary checks and... See more

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Rated 5 out of 5 stars

Highly recommend, I had a tracker installed by Darren. He let me know when he would arrive and arrived within 5 minutes of the time he gave. Very professional, explained how everything worked and and... See more

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Rated 5 out of 5 stars

We have used Safe and Sound for the fitting of numerous products and have always found them to be very professional. Their response to messages is excellent. Thank you for your work over the years.

Rated 5 out of 5 stars

I booked a tracker to be installed and in less than 48 hours I had Terry turn up very prompt. He was very professional and friendly even with the heavy rain it didn’t disturb his attitude and did an... See more

Company replied

Rated 5 out of 5 stars

Recently had the safe and sound regional manager Adam smith come and install my tracker on motorhome. Couldn’t ask for more from a company. Professional, polite and tidy. Explained the Product... See more

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Rated 5 out of 5 stars

Had engineer Adam Smith install a tracker onto my motorhome, outstanding service. Professional, clean and tidy. Took extra special care to protect the area he was working in and left it looking brand... See more

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Rated 5 out of 5 stars

Great communication by all staff. Happy to help with ideas from security to sound systems. Anything to do with electrics Safe and Sound have the expertise . Highly recommend. Friendly, happy to squeez... See more

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Rated 5 out of 5 stars

Can’t fault Adam who fitted our tracker and the team that got him here on a Saturday evening. This company is a very much “can do” service which is a breath of fresh air compared to the usual fob off... See more

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Rated 5 out of 5 stars

I was lucky enough to have my tracker fitted by Safe and Sound, purely by chance, as they were subcontracted by the company I booked with. The technician, Adam Smith, was polite, knowledgeable, a... See more

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Rated 5 out of 5 stars

Wow what can I say about this company. Adam Smith an auto electrician for SafeAndSound come to my house on Wednesday this week to fit a dash-cam to my vehicle, he was very professional and done a... See more

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Rated 5 out of 5 stars

Superb Job of fitting my Dacia Sandero with a component speaker upgrade. Sorted out any arising instillation niggles without fuss. Carefully installed, thoroughly tested and also made sure that I was... See more

Company replied

Rated 5 out of 5 stars

Booked my Ford Transit Custom in for new speakers and active sub, plus a reversing camera. An amazing job, everything is looking factory, the audio sounds brilliant. Lee is brilliant, knowledgea... See more

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Rated 5 out of 5 stars

Hello, met Ephy today to install tracker in my Range Rover. He's done excellent job, quickly and professionally. At the end he was kind enough to reconnect my mobile to the car system. Highly recommen... See more

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Rated 5 out of 5 stars

Our engineer, Adam Smith, arrived on time and fitted Ghost immobiliser very quickly.He explained all the necessary functions in a very easy and careful manner. Nice job! Many thanks. Easily recommend... See more

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Rated 5 out of 5 stars

Absolutely delighted with the service I received! I had a dash cam fitted by Adam who was impeccably professional and polite from start to finish. Adam really knows his products and the technical side... See more

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Rated 5 out of 5 stars

We had a front and rear camera fitted to our sons car after he passed his driving test. The service was excellent, very speedy, great price and Lee who fitted it for us was extremely professional and... See more

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Rated 5 out of 5 stars

Had Adam Smith from Safe and Sound Essex Ltd install my tracker on my motorhome. Very knowledgeable, confident and polite. Explained the product in great detail so I could understand everything th... See more

Company replied

Rated 5 out of 5 stars

I booked my car in for a car alarm to be fitted at my house. The chaps turned up and introduced themselves and quietly went about fitting the alarm. They were polite, professional and efficient. A cou... See more

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Rated 5 out of 5 stars

Adam fitted my Dashcam expertly and efficiently A very friendly Guy who installed both the front and rear camera in my car with care and done a wonderful job Thank you

Rated 5 out of 5 stars

I always use safe and sound for my vehicle security. They are professional and experts in vehicle immobilisation and audio. They even come out to install on site if I can’t make it to them. Highly rec... See more

Company replied

Rated 5 out of 5 stars
Invited

A massive thank you to Safe and Sound, who fitted us in at short notice. We were going away, towing a trailer and they fitted us a rear view camera. I can’t thank them enough for doing that... See more

Company replied

Rated 5 out of 5 stars

Fantastic service guy really helpful and Knew what he was talking about when we collected the vehicle it was spotless with no wires showing and explained how it all worked Many thanks for a first cl... See more

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Rated 5 out of 5 stars

Safe and Sound installed a tracker on my Sports Bike a month ago. They arrived on time and were very polite and professional. My bike was stolen from outside a supermarket and with the use of the tra... See more

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Rated 5 out of 5 stars

Got recommended to Safe & Sound via a friend of mine after an attempted theft took place on my ST180. Messaged them and they fit me in last minute (within 3 days), Safe and Sound are very helpful v... See more

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Rated 5 out of 5 stars

Wouldn’t go anywhere else. Had an immobiliser fitted to my Focus RS along with my son’s cars also being done. Friendly, reliable, trustworthy and great value. Not many places that respect your car lik... See more

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Company details

  1. Car Security System Installer
  2. Applicant Tracking System
  3. Car Alarm Supplier
  4. Car Equipment Accessories Store
  5. GPS Supplier
  6. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Invited

Outstanding experience

Outstanding experience
I would recommend anyone to use this company, all staff were lovely from the admin staff and Hirbod.
Thank You

February 13, 2025
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your kind review - I will pass this on to Hirbod for you

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Rated 5 out of 5 stars

Ghost

Luca came and fitted my Ghost immobiliser. I highly recommend him. You wouldn't even know it's been installed (I know that's the point of it). The installation was very clean and tidy. Once installed, Luca went through how to use the Ghost. I will highly recommend Luca and Safe and Sound. From start to finish, they were very helpful and professional, with advice prior to installation. They even called me to book it in after I contacted them via WhatsApp.

Even coming to your home address to install!

100% recommending them to family and friends.

February 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service, called up with an issue on my MRST van, because of his knowledge he knew what the issue was and fixed it within a few days. Highly recommend

January 6, 2025
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Recommend Without Hesitation!

Superb Job of fitting my Dacia Sandero with a component speaker upgrade. Sorted out any arising instillation niggles without fuss. Carefully installed, thoroughly tested and also made sure that I was happy with the results. A thoroughly professional service that I cannot recommend enough.

January 10, 2025
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Really good and reliable people

Really good and reliable people, fitted my sound system and S5 tracker to my wife's car. Did a very professional job and have very competitive prices too. Would definitely recommend - full 10/10

December 18, 2024
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. Please don't hesitate to contact us if we can assist in the future.
Kind Regards
Julie

Rated 5 out of 5 stars

An amazing experience

I recently had the pleasure of patronising Safe & Sound for my car's security system installation, and I am thoroughly impressed with their service from speaking to Julie during the festive period. She was very was very professional, knowledgeable, and went above and beyond to ensure I made the right choice for vehicle to be equipped with the latest security features.

The installation process was smooth and completed in a timely manner. The Engineer took his time to explain how the system works, ensuring I was comfortable and confident using it. The quality of the equipment is top-notch, and I already feel much more secure knowing my car is protected.

If you're looking for reliable, high-quality car security solutions, I highly recommend Sound & Safe any day and any time

January 6, 2025
Unprompted review
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Reply from Safe and Sound Essex

Thank you for your feedback; hearing such positive comments is wonderful.
Regards
Julie

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Rated 5 out of 5 stars

Always a 5 star experience with Lee at…

Always a 5 star experience with Lee at Safe and Sound. I wouldn't go anywhere else for security or audio work.

January 3, 2025
Unprompted review
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

5 star Company

Great communication by all staff. Happy to help with ideas from security to sound systems. Anything to do with electrics Safe and Sound have the expertise . Highly recommend. Friendly, happy to squeeze you in at short notice. I will never go to anyone else other than Safe and Sound.

December 21, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Amazing and reliable service

Amazing and reliable service. We as a family have used them several times now and I would highly recommend them

December 10, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Great service

NO hassle experience from start to finish had towbar and speaker upgrades to my transporter excellent work and really nice polite frendly staff, would definitely use again

September 4, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

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Rated 5 out of 5 stars

Would definitely recommend!

We had a front and rear camera fitted to our sons car after he passed his driving test. The service was excellent, very speedy, great price and Lee who fitted it for us was extremely professional and informative. Would definitely recommend.

December 16, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Vehicle security specialists

I always use safe and sound for my vehicle security. They are professional and experts in vehicle immobilisation and audio. They even come out to install on site if I can’t make it to them. Highly recommended.

January 3, 2025
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

My car

Excellent service 100% highly recommended contacted Lee with my problem ,he say he car to me really appreciate that due to being right on top of Christmas, he said car wouldn't be looked at till new year which I was fine with, the first day back in to the new year I get a call saying car all done . Very happy and big thanks to Lee and Julie for having my car .

January 2, 2025
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Lee and the team are second to none

Lee and the team are second to none, any task is no match to them they will arrange and get you fitted in I’ve had all my cars go to safe and sound and the only people I trust working on my cars.

Their skills are unmatched very efficient and keep things tidy and oem

Would recommend you enquire with them you won’t be disappointed

December 9, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

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Rated 5 out of 5 stars

Amazing service

Amazing service

January 5, 2025
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Dealt with the guys for years and…

Dealt with the guys for years and always nice and easy and professional

January 2, 2025
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Great service

Great service - kept up to date with progress to site

December 16, 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

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