Homeprotect Reviews 20,876

I had a nasty shock when Saga suddenly announced they would not offer me Buildings Insurance any more, after 16 years with them without a claim. Research led me to Homeprotect who looked as if they wo... See more

Been with this company for several years whilst I admit I do not like paying for insurance and increasing premiums Homeprotect always come out on top. Each year I try to get a better deal as need un... See more

My experience talking to Asikul today from Homeprotect was great. They helped me to change elements of my policy and quickly advised on ways to reduce my premiums too. Very polite and super friendly.... See more

Just been on the online Chat with a Support Agent to resolve an issue with my home insurance policy. The agent was polite and professional and sorted out my query really quickly and efficiently. Ver... See more

Your website tool indicates my property WR53SP is off high risk of flooding which simply is not true Parts of Worcester are-I previously lived in one It is also located in a low crime area Suggest... See more

I had to telephone Homeprotect after finding the right policy on an online comparison sight, to tweak my wife's business use and the agent was very helpful and agreed a good premium. Other sites woul... See more

After looking into home insurance Property Protect was the cheapest & most helpful full with insuring my home being in trust. The reason I have given 4 stars & not 5 is I did have to ring again as the... See more

timely reminder of policy renewal coming up due, time to check though all cover details , easy to change aspects of cover if anything has changed, auto renewal if selected so no possible error in... See more

After M&S announced it was ceasing to provide home insurance to anyone I was directed to Homeprotect as the cheapest option from comparethemarket.com. The process was painless, there were lots of opti... See more

If your circumstances aren't vanilla and maybe a little more complicated than the average 3 bed semi, then consider these guys. The website quote engine is good but can be confusing so just call one o... See more

Speaking to a live person was amazing ! Having all my questions answered amazing . Having a phone number, amazing and there’s NO words on earth to describe my shock at the price hundreds of pounds le... See more

Just taken out buildings and contents insurance with Homeprotect having been with another insurer for the last 16 years. Their positive feedback and reviews from other customers was a deciding factor... See more

They are an insurance company that supports good causes and listened to me when I needed to make changes. I was able to talk to somebody and they were very understanding and helpful.

I wanted help with my home insurance renewal as the premium had gone up. The agent, Leoni, was very helpful, nothing was too much trouble for her and we managed to reduce the cost of the premium sligh... See more

Needed insurance that covered more than 30 days away from home even though I have a neighbour that comes in regularly to do a check on things. A competitive price for what I needed and an easy to use... See more

Competitive price and cover, exactly as needed, auto renew makes it easy and new premium etc communicated in advance so you can check it’s still good value. Haven’t had to claim so can’t comment on th... See more

So far the experience with Homeprotect - from quote to receiving the insurance documents - was very positive. You also receive a welcome email from the CEO which was a nice touch. The ultimate proof h... See more

I got the cover I needed from a comparison website. The Homeprotect website was easy to navigate with clear questions to answer. Very quick to complete and sign up and way cheaper than the quote from... See more

It's so hard to find easy access to home insurance when u have an empty property i found this easy to get a quote a quote that was also affordable This is the main reason I chose them

Easy to read the documents , and cover is want is needed. Having a flat roof residence, choice of companies is limited. Very pleased to have been recommended Homeprotect .

Needed insurance for my Mums house as she had passed away and an empty house is a different cover. Homeprotect gave me an online quote within an hour. Other Company’s wanted to phone me and get a deci... See more

Very helpful both on the phone and via the online chat. Easy and clear to navigate the screens and understand exactly what you are buying

Very easy process and great explanation in the contract documents. Using examples was really helpful and clear. Only just signed up, no experience of anything other than the registration process but... See more

I compared quotes from many different websites and companies, and this one stood out as the best option. It offers exactly what I need plus some extra benefits, all at a very good price.

A fair and simple process in getting my laptop replaced after it sustained water damage in my home. This matter was quickly and efficiently handled by both Homeprotect and the dedicated third-party in... See more

Online insurance quote was instant following input of all personal/buildings/contents details. Some slight ambiguity regarding what was ‘covered’ and was ‘not covered’ under given policy. However, t... See more

Firstly, my call was answered very quickly (no queue). Maisy was very helpful, provided information on what she was doing, why she was doing it, how long it would take and calmly handled my enquiry.... See more

Very easy to get a competitive quote. No experience (and fingers crossed won't need to have one) on how good they are with dealing with claims but quote and taking out cover was easy and clear as to w... See more

Only insurer to give good price to insure empty property. House sold, no quibble cancellation and upfront on costs.

By going through Go Compare web site the premium is less than than Home Protect direct renewal quote.

I found Home Protect Insurance over an year ago on the comparison sites. When the renewal was due for the next coming year, it was cheaper. Able to go through the current details to make changes. My p... See more

I would like to thank Kirby for her amazing support and patience in helping me through the mine field of home insurance, absolutely great service! Thank you!

An Insurance company like not other all the rest are busy putting thier prices up my premium has gone down last 3 years in a row … excellent

The claim was looked after in way that satisfied the circumstances, and in a manner that was booth polite and helpful. I liked the attitude thst was shown and felt I was being looked after.

Easy contact - first online chat and then to a person for detail clarification. Very low wait time. Good, clear info and a competitive price!

Very pleased with the whole process. The person I spoke to was very helpful, explaining everything and also going over anything I was not quite sure of. Excellent service

Can't thank your representative enough. Helpful, courteous and explained everything in full. Great experience all round for sorting out my house insurance.

A really easy to use website and excellent support from Michelle in the customer service team when I phoned to query the policy details.

Organising my insurance on the website was very easy. I suppose the real test comes if I have to make a claim but I'm impressed so far

I received my renewal invitation which quoted and exorbitant amount compared with the previous year considering I have made no claims at all. I went to a comparison website and put in all the same de... See more

Very helpful staff , gave me all the information in detail about the policy

Setting up the Home insurance online was easy and the cost very good but the proof is in the pudding.

Very pleased with the no-frills process for getting my claim paid. Took a bit long but apart of that no problems.

AXA has always been a solid and dependable insurance company throughout my life and today they were cost effective for my home insurance again.

very good service and good value for money and good all round house and content cover

From the first time I took out my policy it was easy to understand so I've stayed with Homeprotect.

sort without issue and price was best for my needs at the time very competive

Great service and lots of contact to resolve any questions.

Straightforward questions and easy to set up.

Just been contacted via Homeprotect complaints team I cannot rightfully leave a 1 star. The money taken was refunded back at a later date due to being on the next statement i had missed t... See more