United Kingdom
Review of Homeprotect
Setting up the Home insurance online was easy and the cost very good but the proof is in the pudding.
Reply from Homeprotect
Thanks for the feedback, Anthony! We're glad you found the setup easy and the price competitive. We're here if you need us and we’re confident the pudding won’t disappoint! The Homeprotect Team.
Review of Hyperoptic Full Fibre Broadband
Moved from Virgin to Hyperoptic 500mb "Ultrafast", which should be re-named "Ultraslow" or "Ultratakesa***agetoload"!
Reply from Hyperoptic Full Fibre Broadband
Sorry to hear the speeds aren’t meeting expectations. That’s definitely not the experience we aim to provide. Please fill out the form so we can locate your account and investigate what’s slowing things down.
Review of Hyperoptic Full Fibre Broadband
Good communication (apart from sending a text stating incorrect installation day). Installer was very efficient and friendly.
Reply from Hyperoptic Full Fibre Broadband
Thanks for the feedback, Anthony! We're glad to hear the installer was efficient and friendly—sounds like they did a great job. 😊 We appreciate you mentioning the good communication too; it’s something we’re always aiming for. That said, we’re sorry about the incorrect installation day text—definitely not ideal! We'll look into how that happened to make sure it doesn’t cause confusion in the future. Thanks again for sharing your experience!
Review of RAC Breakdown Cover
Reply from RAC Breakdown Cover
Hi,
Thank you for taking the time to leave feedback and if you need anything else, please don’t hesitate to reach out to our team on Facebook or Twitter!
Thank you,
Ellie
Review of Hertz
Roberta at Naples airport stayed late for our delayed flight and was so courteous! Thank you so very much!!
The location is a 5 minute walk from arrivals and easy to get to.
Review of Metro Imaging
Metro Imaging provided me with photos while I was a student over 30 years ago and they’re still my go to for quality, service and cost.
Reply from Metro Imaging
Hi, Many thanks for the five star review and also for being so loyal over the years, it is very much appreciated.
Review of Luxreaders
Original glasses broke after a few weeks but Luxreaders kindly replaced these promptly.
Reply from Luxreaders
Hello Antony,
Thank you for taking the time to share your positive experience with our customer service team.
At Luxreaders, we strive to provide our customers with high-quality products, and we are constantly working to improve our products and services. We appreciate your feedback, and we are glad to hear that our team was able to provide you with a positive experience.
If you have any further concerns or questions, please do not hesitate to reach out to us. We are always here to help and ensure that our customers are satisfied with their purchases.
Thank you again for your feedback and for choosing Luxreaders.
Best regards
Emellia | Luxreaders
Review of Luxreaders
Bought a pair of Luxreaders Mens Morgan Black reading glasses and the arm has broken for no apparent reason, was taking them of and the arm fell off.
Lasted fewer than 4 weeks!
Reply from Luxreaders
Hi Antony,
Thank you for taking the time to write a review of your recent purchase of Luxreaders Men's Morgan Black Reading Glasses. I am sorry to hear that you experienced an issue with the arm breaking off after only four weeks of use.
We take all feedback seriously and we would like to apologise for any inconvenience caused. We want you to be completely satisfied with your purchase and we would like to offer a solution to this problem.
Can we please offer you a new pair of reading glasses or a full refund? Please let us know which solution you prefer and we will deal with it for you promptly. You can contact us via our customer service email, hi@luxreaders.com. Our customer service team will be happy to help you with this question.
Again, we apologize for any inconvenience and appreciate your business. We look forward to resolving this matter for you.
Best regards,
Emellia | Luxreaders
