Hallsgreenhouses.com Reviews 123

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its simplicity, speed, and the helpfulness of the delivery personnel. The quality of both the greenhouses and the customer service receives frequent positive feedback, with consumers noting the sturdiness and visual appeal of the products. Many reviewers specifically commend the responsiveness and knowledge of the customer service team, particularly mentioning individual representatives who went above and beyond to resolve issues. Consumers found the service to be extremely helpful. While some reviewers found the instructions challenging to understand, especially those new to greenhouse assembly, many were able to find assistance through online videos or by contacting customer support. The consensus regarding the instructions is low, with opinions varying significantly. Despite this, the positive experiences with delivery, product quality, and customer support contribute to a high level of overall satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I cannot tell you how much I love my Qube greenhouse. I bought two, one is at the front of the house and the other will go in the garden. I think they look really elegant and modern. Somethin... See more

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Rated 5 out of 5 stars

Just finished assembling my Popular greenhouse and are very pleased with quality of it especially as I got it on offer. We found it easy to assemble when finally fathomed out the instructions and wen... See more

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Rated 5 out of 5 stars

I bought a Halls 10 x 8 Magnum greenhouse which was installed for me by Juliana’s recommended installer about a year ago.thrilled with it. One tempered glass pane shattered in the winter but was repla... See more

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Rated 5 out of 5 stars

I have just purchased a Birdlip 4x6ft. greenhouse with staging. The build quality is excellent,its only taken several days with carefull assembly. One roof pain of glass was brocken but replaced withi... See more

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Rated 4 out of 5 stars

I have given an Overall grading of 4 Stars because of the help and advice given to me on a number of occasions. I would have given Rachel FIVE STARS if it was possible. I must say that the leaflet exp... See more

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Rated 5 out of 5 stars

They made the buying a greenhouse for our oap complex easy and found them very helpful it arrived on time and dave put it up withgreat expertise very friendly and made our new greenhouse look stunn... See more

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Rated 4 out of 5 stars
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The greenhouse is great quality, but please do something about the grey installation instructions. We puzzled over many of the pictures, written instructions alongside pictures would help. Installat... See more

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Rated 3 out of 5 stars

My lean to 6x2 greenhouse arrived on time and well packaged. However here's the but... the instruction manual is terrible! Even looked online and although the pictures were slightly clearer it's sti... See more

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Rated 5 out of 5 stars

This company could not do enough to help and support me. Communication between myself & their team was courteous and efficient. I am truly grateful for their patience! I love my greenhouse & would def... See more

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Rated 5 out of 5 stars

I bought a Qube 6x8 greenhouse from Halls for my wife's 40th birthday and am delighted with how it looks in the garden. We did have a small issue with two panes of glass being shattered in the b... See more

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Rated 5 out of 5 stars

Having , earlier this week, lost one of the large panes of glass in my greenhouse, due to an accidental knock, I phoned Customer Service. Rachel couldn’t have been more helpful, and arranged for a r... See more

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Rated 5 out of 5 stars

Ordering was easy, delivery was prompt and carefully offloaded. All items were boxed and marked up. Glass panels were all in a secure crate, again well packaged and protected. I am now the proud owner... See more

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Rated 5 out of 5 stars

We bought an 8x6 popular for self-assembly. Delivered in good quick time at a busy time of the year, this is a great and well-engineered product. A small glitch with a broken piece of glass was quickl... See more

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Rated 5 out of 5 stars

Quality product, super helpful customer service support who were able to steer us in the right direction when we got stuck. Instructions - terrible for novice diy'ers. The newer instructions email wer... See more

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Rated 4 out of 5 stars
Redirected

Bought a 8x6 Popular powder coated greenhouse late last year. Great value with current discount and horticultural glass. Did not buy the foundation but built my own using pressure treated sleepers tha... See more

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Rated 5 out of 5 stars

Our new greenhouse arrived safe and sound and was built a week later by GBS. The greenhouse is perfect and the company that built it were excellent. Very happy, and delighted we used this company.

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Rated 5 out of 5 stars

Assembled our greenhouse ourselves. This is not a job to be rushed, very time-consuming and needs to be thought about, instructions not the best, but once you get into the swing of it we definitely ha... See more

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Rated 5 out of 5 stars

We bought the Cotswold Birdlip. It is stunning, well made and strong. We fervently suggest that if you buy one, use their recommended installers - unless you are an experienced DIY enthusiast.... See more

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Rated 5 out of 5 stars

We recently ‘inherited’ a Halls Magnum greenhouse which was requiring some TLC but had potential. We contacted Halls regarding purchasing parts - some of which were significant - to enable us to r... See more

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Rated 5 out of 5 stars

Rachel was so pleasant and helpful. She was also so professional and knowledgeable about the replacement parts we needed for our storm damaged greenhouse. Parts arrived promptly as promised. Fantastic... See more

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Rated 5 out of 5 stars

Bought a 6x6 Curved Greenhouse and what a little cracker it is! Took my time and did it section by section. The instructions were pretty good and anything unclear was resolved by a quick call to to Ra... See more

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Rated 5 out of 5 stars

I bought the Supreme 812. I was dismayed at the number of components, and how they fitted together. I was able to access extra instructions and videos thanks to Rachel Marsh, which helped me complete... See more

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Rated 5 out of 5 stars

Having contacted this firm to find a part for a 20 year old greenhouse. I was amazed to not only find they had the part and could help,but how brilliant the service, communication and delivery was. Re... See more

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Rated 5 out of 5 stars

Our greenhouse is of good quality. It took our own d.i.y. installation a few days to complete but now all looking good. Thank you to Julianna Greenhouses/Halls Greenhouses for their very excellent s... See more

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Rated 5 out of 5 stars

Ordering online was very easy. Delivery was on time as promised. The greenhouse instructions were easy to follow as all parts were labelled. Solid structure when completed. Very happy with the purch... See more

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Rated 5 out of 5 stars

This just a quick note to say thank you for the great service I’ve had from your company regarding my new greenhouse. Also could you thank your delivery driver I think his name was Mark , he was ver... See more

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Rated 4 out of 5 stars

I was impressed with the entire process. The ordering was easy and they kindly corrected my mistake when I'd ordered the wrong downpipes. The delivery arrived on time and the driver was very helpful... See more

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Rated 5 out of 5 stars

My second purchase from this company , after my awesome greenhouse delivery , I ordered staging for the inside. What can I say, it was delivered in perfect condition, it was easy to asset and it look... See more

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Rated 4 out of 5 stars

Having owned greenhouses from Halls previously we continue to be impressed by their service including any necessary after sales. Assembly does take some serious working out but the end result is as it... See more

Rated 5 out of 5 stars

I only needed a few parts to repair an old greenhouse and emailed Halls for help. The response and recommendations came through quickly and I ordered the parts online. A few days later the parts arriv... See more

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Rated 5 out of 5 stars

Installed a 86 today for a friend had a few minor head scratching issues but were resolved very easy by a quick answered call to a happy helpful lady called Rachel Il reccomend Halls from now on

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Rated 4 out of 5 stars

I have purchased a Halls Cube Square greenhouse and have to say I have been very impressed with the customer service provided in particular by Rachael Philpot. She has been meticulous6 in her approach... See more

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Rated 5 out of 5 stars

From the point of ordering to delivery to giving technical support and sorting minor issues for me and for being super brilliant throughout with customer service. It is a superb greenhouse, with ev... See more

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Rated 5 out of 5 stars

Would just like to say I have just bought and installed one of your greenhouses and would like to let you know we are over the moon with it, great little product simple to build and everything b... See more

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Rated 4 out of 5 stars
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I ordered a small lean-to greenhouse because we do not have much room in our garden for anything bigger. Delivery was quicker than anticipated so a great service by Halls. I have to say, we are used... See more

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Rated 5 out of 5 stars

The process of ordering, arranging and receiving delivery were extremely simple and straightforward. The delivery was made by a smashing person who was very helpful. All the components were se... See more

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Rated 5 out of 5 stars

I have purchased a Popular 86 greenhouse with toughened glass from Halls Greenhouses. The order arrived complete on the 16th January, exactly as stated by Halls. Upon building the greenhouse over th... See more

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Rated 5 out of 5 stars

I needed replacement pane of glass following storm damage to our greenhouse. The service was absolutely first class from start to finish. Thanks

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Rated 5 out of 5 stars

Love my Popular greenhouse, has withstood the winter so far, although I've had an issue with the doors screws shearing off: why, is a mystery. But Rachel Marsh of customer services could not have bee... See more

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Rated 5 out of 5 stars

I wanted parts for a greenhouse that is no longer made and they were able to supply them from Denmark as they didn’t have them in stock. Nothing was too much trouble. The staff phoned when they said t... See more

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Rated 5 out of 5 stars

Delivered as and when promised with helpful driver. Had slight problem with one part, this was rectified with alacrity. Would recommend.

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Rated 3 out of 5 stars

Altan Wall Garden 42 (lean to Greenhouse) Ordering, delivery and quality are all 5 Star. However, as novices to greenhouses, the construction instructions were so poor they were disabling rather... See more

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Rated 5 out of 5 stars

wow , my 6x8 halls burford with the customer service was spot on very friendly and fast to reply to any querys i had , very sturdy frame with the staging making even stronger , beautiful green colour... See more

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Rated 5 out of 5 stars

I had a missing part in my order and the speed and efficiency with which they met my request was most speedy and courteous I would certainly use this company in the future

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Rated 5 out of 5 stars

We purchased a green house from the Range with poly windows and it was just awful. First bit of bad weather and all the panels blew out and it was damaged. The range didn’t want to know. So we decide... See more

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Rated 5 out of 5 stars

We ordered the greenhouse mid of July to replace an old aluminium greenhouse with broken glass due to high winds. It arrived within days after mentioning the we have a wedding in our garden in August... See more

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICES PRODUCT PACKAGED WELL AND DELIVERED AS STATED CUSTOMER SERVICES ARE EASY TO CONTACT AND ARE VERY HELPFULL ON THE PHONE' INSTRUCTIONS SEEM A LITTLE BASIC BUT READ THEM OVER A FE... See more

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Rated 5 out of 5 stars

Despite the age of my Hall's greenhouse the required parts were readily available and the speed of delivery and help I received were first class.

Company replied

Rated 5 out of 5 stars

I had a few problems understanding the instructions on the greenhouse, with diagrams hard to identify specific pieces. However, the customer support was fantastic, and in particular from Rachel, who w... See more

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Rated 5 out of 5 stars

We ordered a halls popular 6x6 greenhouse, every one we dealt with was polite and helpful, from when we needed help on accessories, the delivery driver as our property isn't easy to deliver too and w... See more

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Company details

  1. Garden Building Supplier
  2. Garden
  3. Greenhouse

Written by the company

Halls is an old British company that has existed since 1936, and it was the first in the world to mass-produce greenhouses. Halls is closely associated with English gardening traditions and provides quality greenhouses at reasonable prices to this very day. The company offers a wide range of products and provides every opportunity to make your dream come true, regardless of whether you are a novice or an experienced gardener.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

I absolutely love my Qube greenhouse.

I cannot tell you how much I love my Qube greenhouse.

I bought two, one is at the front of the house and the other will go in the garden. I think they look really elegant and modern. Something to admire rather than simply being functional.

The design also allows for far more space than a conventional greenhouse.

I had the misfortune this week to find aphids on my banana plants so bought a greenhouse garlic smoke and was really impressed that none of the smoke escaped at all so know that it will not let cold air in and will keep my plants much warmer than the previous greenhouse did that was here when I bought the house.

The customer service is really excellent from Halls and they been incredibly helpful so I can highly recommend the company to you and will definitely continue to purchase from them.

September 6, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the wonderful feedback. We are thrilled to hear how much your love your greenhouse. Enjoy.

Rated 5 out of 5 stars

Very happy with our greenhouse

Our new greenhouse arrived safe and sound and was built a week later by GBS. The greenhouse is perfect and the company that built it were excellent. Very happy, and delighted we used this company.

October 2, 2025
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Reply from Hallsgreenhouses.com

Thank-you so much for the lovely feedback.
We hope you have many productive years from it. Enjoy.

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICES PRODUCT…

GREAT CUSTOMER SERVICES PRODUCT PACKAGED WELL AND DELIVERED AS STATED CUSTOMER SERVICES ARE EASY TO CONTACT AND ARE VERY HELPFULL ON THE PHONE' INSTRUCTIONS SEEM A LITTLE BASIC BUT READ THEM OVER A FEW TIMES AND WATCH THEIR VIDEOS ON YOUTUBE AND THINGS BECOME MORE APPARENT

September 27, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the wonderful feedback. We appreciate you taking the time to write it and hope you have many wonderful years with your lovely new greenhouse.

Rated 5 out of 5 stars

Great product

Just finished assembling my Popular greenhouse and are very pleased with quality of it especially as I got it on offer. We found it easy to assemble when finally fathomed out the instructions and went up in 2 days. It's a lot better then my previous Crittall one. Surprised that they don't have there name on it any where for publicity.

September 21, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for taking the time to leave us lovely feedback.
As you put it up so quickly, maybe you would like to become a greenhouse installer for us!
We hope you enjoy your lovely new greenhouse for many years to come.

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Rated 5 out of 5 stars

They made the buying a greenhouse for…

They made the buying a greenhouse for our oap complex easy and found them very helpful it arrived on time and dave put it up withgreat expertise very friendly and made our new greenhouse look stunning. Thanks to them best experience ever

September 4, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

We are very happy to have been able to help and thank-you so much for taking the time to leave such lovely feedback. Enjoy.

Rated 5 out of 5 stars

This company could not do enough to…

This company could not do enough to help and support me. Communication between myself & their team was courteous and efficient. I am truly grateful for their patience! I love my greenhouse & would definitely recommend potential customers to buy their greenhouses from them. Thank you

July 17, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the lovely review. We are so happy that you love your new greenhouse. We know you will have many happy years of growing. And we do pride ourselves on our customer service. Thanks again.

Rated 4 out of 5 stars

I have purchased a Halls Cube Square…

I have purchased a Halls Cube Square greenhouse and have to say I have been very impressed with the customer service provided in particular by Rachael Philpot. She has been meticulous6 in her approach and information provided, helped with safe delivery and installation dates of my greenhouse. it has been a pleasure speaking to her.

July 16, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you for your positive feedback. We do our best to provide first-class service at all times. We hope you have many productive years with your wonderful new Qube greenhouse.

Rated 5 out of 5 stars

wow i love my new green house

wow , my 6x8 halls burford with the customer service was spot on very friendly and fast to reply to any querys i had , very sturdy frame with the staging making even stronger , beautiful green colour very nice on the eyes very roomy , its every thing i wanted in a green house thank you ,

July 4, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you for the lovely review. We are very happy that you are loving your fantastic new greenhouse. The Burford is a great greenhouse with the zero-threshold. Glad we were able to help your growing experience.

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Rated 5 out of 5 stars

I bought a Halls 10 x 8 Magnum…

I bought a Halls 10 x 8 Magnum greenhouse which was installed for me by Juliana’s recommended installer about a year ago.thrilled with it. One tempered glass pane shattered in the winter but was replaced with Rachel’s help. Recently a top window pane bolt sheared .. again Rachel came to the rescue provided replacement parts within days and John SCOTT a recommended installer sorted out the problem within a few days. Brilliant after sales service from all concerned. Many thanks.

June 26, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the great review. We do pride ourselves on our Customer Services as well as our products. Glad we could help sort everything out for you so you can continue to enjoy your lovely Magnum greenhouse.

Rated 4 out of 5 stars

My Family's experience of building a Wall Greenhouse…

I have given an Overall grading of 4 Stars because of the help and advice given to me on a number of occasions. I would have given Rachel FIVE STARS if it was possible. I must say that the leaflet explaining how to erect the framework was lacking in detail e.g. NO written advice or explanation. There were gaps in the section which explained on which parts to line with the rubber [Part 411] The actual Wall Greenhouse will look very good WHEN is is fully completed! Might I suggest that there should be MORE videos [and of a higher standard] to show how to fit some of the parts are fitted together.

June 8, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the feedback.
We are looking into more videos to make the construction easier.
In the interim, we are available to offer help and advice over the phone during office hours.
Rachel very much appreciates the personal five stars!

Rated 5 out of 5 stars

Great service

Had a response to a query email within 10 minutes. Great service.

June 20, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thanks for giving the feedback. Much appreciated. Always happy to help.

Rated 5 out of 5 stars

Having contacted this firm to find a…Customer Service

Having contacted this firm to find a part for a 20 year old greenhouse. I was amazed to not only find they had the part and could help,but how brilliant the service, communication and delivery was. Really deserved of a five star rating.

June 16, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the lovely feedback. Most of the staff at Juliana have been here for many years and so have a great knowledge of past and present products. Glad we could help get your sorted.

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Rated 5 out of 5 stars

Excellent greenhouse. Fantastic support

We bought the Cotswold Birdlip. It is stunning, well made and strong.
We fervently suggest that if you buy one, use their recommended installers - unless you are an experienced DIY enthusiast.

This is the mistake we made as we would have had to wait two months before an installer could book us in. So we used a local firm which was a disaster.
All the capping strips were installed back to front! We also had to disassemble and refit the doors.
We contacted the support team and spoke to Michael Butcher from technical support who was absolutely brilliant.
We sent photographs of the problem and he sent us a very detailed and comprehensive set of advice and instructions as to how to resolve the issue. We cannot thank Mike enough for his help.
This took us one day but the greenhouse is now perfect and full of plants. Thank you again Mike.

April 30, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for your kind words. We were sorry to hear of your disaster with the local firm but glad Mike was able to assist to rectify the situation to your satisfaction. We hope you have many happy years growing in your lovely new Cotswold Birdlip greenhouse.

Rated 5 out of 5 stars

Halls Birdlip 4x6ft Green with toughened glass.

I have just purchased a Birdlip 4x6ft. greenhouse with staging. The build quality is excellent,its only taken several days with carefull assembly. One roof pain of glass was brocken but replaced within three days, its now installed and I have tomatoes and cucumbers growing inside it now. I am very pleased with the product and the service I have received. Thankyou

May 23, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for the lovely feedback and also sharing your lovely photos with us. We hope you continue to enjoy your lovely new greenhouse for many years to come.

Rated 5 out of 5 stars

Quality product

Quality product, super helpful customer service support who were able to steer us in the right direction when we got stuck. Instructions - terrible for novice diy'ers. The newer instructions email were better, with clearer images but still not much detail about which bolts to use ( 2 sizes provided, no mention of where the different ones were used) and some instructions not even referencing parts that were included in that section. Photograph's please and a video for the lean too greenhouse would be helpful.

May 20, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Many thanks for the feedback. Your comments have been passed onto our Head Office in Denmark to review. We always appreciate the comments on how to improve.
Glad we could help so you now have a lovely new greenhouse to enjoy.

Rated 5 out of 5 stars

Halls greenhouses come with excellent customer support

I bought the Supreme 812. I was dismayed at the number of components, and how they fitted together. I was able to access extra instructions and videos thanks to Rachel Marsh, which helped me complete the assembly.

May 18, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you so much for taking the time to leave your feedback. We hope you have many years of happy times in your lovely new greenhouse.

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Rated 5 out of 5 stars

Our greenhouse is of very good quality

Our greenhouse is of good quality. It took our own d.i.y. installation a few days to complete but now all looking good. Thank you to Julianna Greenhouses/Halls Greenhouses for their very excellent service.

May 16, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you for taking the time to leave your feedback. We are glad you are so pleased with your lovely new greenhouse and our service.
Enjoy.

Rated 5 out of 5 stars

Brought the 6x4 greenhouse.good…

Brought the 6x4 greenhouse.good price.horticultural glass.good customer services.

March 14, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Many thanks for leaving feedback. We hope you have many productive growing years in your lovely new greenhouse.

Rated 5 out of 5 stars

Would just like to say I have just…


Would just like to say I have just bought and installed one of your greenhouses and would like to let you know we are over the moon with it, great little product simple to build and everything been thought out to make it as easy and simple as possible, what a great product, will definitely use you again and recommend all day long.

Thank you

Paul & Paula.

May 6, 2025
Unprompted review
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Reply from Hallsgreenhouses.com

Thank-you both for the lovely feedback. We are thrilled you are so happy with your lovely new greenhouse and hope you enjoy it for many years to come.

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