Melanie A

I have purchased a Halls Cube Square greenhouse and have to say I have been very impressed with the customer service provided in particular by Rachael Philpot. She has been meticulous6 in her approach and information provided, helped with safe delivery and installation dates of my greenhouse. it has been a pleasure speaking to her.

Delivered promptly & in perfect condition. Love the salted caramel with mandarin flavour, seriously getting addicted to it!!
Also bought a second velvetiser to keep up with demand and so as not to break the first one with over use!!!

it was quick, it was easy to follow & the money was instantly credited

the whole process was easy and quick. no lapse in timing so medication arrived in a timely manner.

the lady spoke to cheryl was very helpful & friendly

Re ordered the white chocolate cocoa nut satchets, its my favourite flavour. Love my velevetiser, it was a Xmas present along with a full range of the different flavours.

I asked to be told when my fave was back in stock & as soon as it was reordered it.
My two favourites are the white chocolate vanilla & my total crush cocoa nut chocolate which is divine!
Love Love Love these flavours

Got my new order on time & to the right address. The chocolate is delish & I will continue to order for my velvetiser that i was given for xmas & adore the the hot creamy chocolate.

Royal mail delivered the parcel to the wrong address dispite being asked to re direct it. Royal mail tracking service is dreadful.
The deivery was made to my old address in Scotland. I moved to Exeter nearly 4 years ago & I did update my new address with you. I made a previous order that was correctly delivered but this order went completly wrong!

courtesy, understanding & dealing appropriately with my enquiry. taking my payment so I now have peace of mind for the next year.
the person i spoke to gave me an identity number of TW9

Everything has arrived in plenty of time. This service is a huge boon :)