MA

Melanie A

United Kingdom

Reviews

Review of Hallsgreenhouses.com


Rated 4 out of 5 stars

I have purchased a Halls Cube Square…

I have purchased a Halls Cube Square greenhouse and have to say I have been very impressed with the customer service provided in particular by Rachael Philpot. She has been meticulous6 in her approach and information provided, helped with safe delivery and installation dates of my greenhouse. it has been a pleasure speaking to her.

July 16, 2025
Unprompted review

Reply from Hallsgreenhouses.com

Thank-you for your positive feedback. We do our best to provide first-class service at all times. We hope you have many productive years with your wonderful new Qube greenhouse.

Review of Hotel Chocolat


Rated 5 out of 5 stars

Delivered promptly & in perfect…

Delivered promptly & in perfect condition. Love the salted caramel with mandarin flavour, seriously getting addicted to it!!
Also bought a second velvetiser to keep up with demand and so as not to break the first one with over use!!!

March 15, 2024
Unprompted review

Review of Lendable

Review of LloydsDirect, part of Pharmacy2U

Review of British Seniors

Review of Hotel Chocolat


Rated 5 out of 5 stars

Re ordered the white chocolate cocoa…

Re ordered the white chocolate cocoa nut satchets, its my favourite flavour. Love my velevetiser, it was a Xmas present along with a full range of the different flavours.

June 2, 2023
Unprompted review

Reply from Hotel Chocolat

We are so pleased you love the Coconut White as much as do, Melanie! Thank you for taking the time to leave a review. Kind Regards, Christie@ChocolatHQ

Review of Hotel Chocolat


Rated 5 out of 5 stars

I asked to be told when my fave was…

I asked to be told when my fave was back in stock & as soon as it was reordered it.
My two favourites are the white chocolate vanilla & my total crush cocoa nut chocolate which is divine!
Love Love Love these flavours

May 11, 2023
Unprompted review

Reply from Hotel Chocolat

Sounds like a match made in heaven Melanie, thank you for your review! Many thanks, Abbie@ChocolatHQ

Review of Hotel Chocolat


Rated 5 out of 5 stars

Got my new order on time & to the right…

Got my new order on time & to the right address. The chocolate is delish & I will continue to order for my velvetiser that i was given for xmas & adore the the hot creamy chocolate.

March 27, 2023
Unprompted review

Reply from Hotel Chocolat

It's our goal to ensure that everyone receives happiness through chocolate Melanie, thank you for your review! Many thanks, Abbie@ChocolatHQ

Review of Hotel Chocolat


Rated 2 out of 5 stars

Royal mail delivered the parcel to the wrong address!

Royal mail delivered the parcel to the wrong address dispite being asked to re direct it. Royal mail tracking service is dreadful.
The deivery was made to my old address in Scotland. I moved to Exeter nearly 4 years ago & I did update my new address with you. I made a previous order that was correctly delivered but this order went completly wrong!

March 23, 2023
Unprompted review

Reply from Hotel Chocolat

We are very sorry to hear of any difficulties you may have had with your order. So that we can take a further look into this, we kindly ask that you please send us an email to review@hotelchocolat.com with a copy of your review and your full order details. Many thanks, Abbie@ChocolatHQ

Review of One Call Insurance


Rated 4 out of 5 stars

courtesy

courtesy, understanding & dealing appropriately with my enquiry. taking my payment so I now have peace of mind for the next year.
the person i spoke to gave me an identity number of TW9

January 27, 2023
Unprompted review

Review of LloydsDirect, part of Pharmacy2U