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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed significant concerns regarding the company's ethical practices and the manner in which they handle contact with clients. Many reviewers report persistent and unwanted contact, which they find bothersome. There are mixed opinions regarding order processing, staff behavior and the quality of service. Some reviewers report negative experiences, while others express satisfaction. Due to the low consensus, it's difficult to draw definitive conclusions about these aspects of the company.

Based on these reviews

Rated 2 out of 5 stars

It is losing money , I would highly recommend stay away from trading the market and products are manipulating by big players si is not about the company itself but trading . Regarding the compan... See more

Company replied

Rated 1 out of 5 stars

If I could give zero i would. My 14 year old son has just had these on phone. Because he wanted explore what this is for his potential future. However when you go into their site to access any informa... See more

Company replied

Rated 1 out of 5 stars

It smells of scammers to me. A phone call as soon as I registered my account. I deleted my account and blocked their number but I suspect it’s not going to be enough. Indian accent guy was still tryin... See more

Company replied

Rated 1 out of 5 stars

Wont stop calling. Most of the reps have an english / british accent. They call with various numbers that appear local to me. When I told them I wasnt interested they were persistant. Such a pain in... See more

Company replied

Rated 1 out of 5 stars

They keep calling me off different mobile numbers which I block and then they call off a different number every week. I don't know if this is the real company calling or a scam but its annoying.

Company replied

Rated 1 out of 5 stars

WONT STOP CALLING.... USING DIFFERENT NUMBERS TO TRICK YOU INTO TAKING CALLS.... EMAILING CONSTANTLY.... Remove my details... also read most of your replys to the other negative comments its... See more

Company replied

Rated 1 out of 5 stars

Avoid this is an extreme form of scamming took thousands from me with no return find another platform as this is Fake indefinitely

Company replied

Rated 1 out of 5 stars

Do not; I repeat; DO NOT give this company your details. Despite MULPTIPLE attempts to ask them to remove me from their database, requesting it on the website, emailing etc, they still cold call wit... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 I would.yous are nothing but nuisances constantly calling me harassing me blocked your number calling me with different numbers in the nicest way PISS OFF!!!!!!

Company replied

Rated 1 out of 5 stars

We would give a minus 10 if we could.This company have the inhuman knack of picking up on a vulnerability and then exploiting it.My husband was in this group,just trying to boost his pittance of a pen... See more

Company replied

Rated 1 out of 5 stars

I don’t know how this company got my private information. I keep getting calls and emails, at one point I snapped at the man that called me and I told him not to call me anymore and I hung up the ph... See more

Company replied

Rated 1 out of 5 stars

DO NOT DEAL WITH THESE PEOPLE! GO FIND ANOTHER RELIABLE BROKER. BUT PLEASE AVOID THESE PEOPLE! Kept calling me, and when I finally gave in and answered claimed to be a broker that could help me... See more

Company replied

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Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Institution
  5. Non-Bank Financial Service

About Fortrade

Written by the company

Welcome to Fortrade: Your Trusted Trading Platform 🚀

At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike.

  • 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide.
  • 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits.
  • 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision.

Key Features:

  1. Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions.
  2. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence.
  3. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes.
  4. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security.

🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence.

```

Risk Warning and Disclaimer

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs and margin FX are leveraged products that carry a high level of risk to your capital. You should only trade with money you can afford to lose. Be Aware: You can lose all, but not more than the balance of your Trading Account. You do not own, or have any rights to, the underlying assets. Past performance is no guarantee of future performance. This information is intended to be general in nature and is not financial product advice. Any advice contained on this website or provided to you by Fort Securities Australia Pty Ltd is general advice only and has been prepared without considering your objectives, financial situation or needs. Before acting on any information, you should consider the appropriateness of the information provided and the nature of the relevant financial product having regard to your objectives, financial situation and needs. We encourage you to obtain independent financial advice and consider our Financial Services Guide (FSG), Product Disclosure Statement (PDS) and Target Market Determination (TMD) to determine if this product is suitable for you before deciding to enter into or obtain any financial products issued by us. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. You do not own, or have any interest in, the underlying assets. Fortrade Canada Limited is an Order Execution Only broker, and does not provide investment advice or recommendation. Fortrade is a member of the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF). Fortrade Canada Limited is authorised to provide CFD trading services in all provinces in Canada except Quebec. Residents of Alberta province are required to be Accredited Investors to trade CFDs.

CFDs are complex and highly speculative instruments, which come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing all your invested capital. Be Aware: You can lose all, but not more than the balance of your Trading Account. 75% of retail investor accounts lose money when trading CFDs with this provider. These products may not be suitable for all clients, therefore ensure, that you understand the risks and seek independent advice. Should you proceed with investment in CFDs on virtual currencies, please note, that the values are highly volatile and may result in a significant loss for a short period of time. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Be aware, as a retail client you can lose all, but not more than the balance of your trading account due to Fortrade’s negative balance protection. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.


Contact info

2.2

Poor

TrustScore 2 out of 5

523 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Example of solistation and or financial advise.

This is an example of the constant solistation from fortrade to buy the market which was clearly wrong as the market fell 20% to the April lows after this email yet the compliance department does not hold fortrade guilty of false advertising. Note that when I complained my account was closed. To do well on this platform one must ignore the constant calls and emails.

Date of email: Fri, 10 Jan 2025 at 8:34,
Dear Mr. Lynch,

We believe that you are already aware of the current market dynamics, but we would like to draw your attention to an exceptional opportunity expected in the next 7 weeks.
Expectations for Index and Stock Growth: The upcoming period is highly favorable for investments as the market is preparing for growth, and key indices and stocks are showing positive trends. Analyses and market indicators suggest a significant increase in value in the coming months, especially in the sector of American indices and stocks that are currently undervalued. 225 companies are expected to release their data in the next 7 weeks, and our analysis and statistics team will process the expectations each week and prepare 3 to 5 reports!
Looking at the movement of the indices during the previous period when Donald Trump was inaugurated, the indices increased, with USA100 rising 5.56%, USA500 rising 3.99%, and USA30 increasing by 4.89% in the first month! Additionally, the earnings season (which we are entering now!) is a period where indices see significant growth. Here are the average growth rates for 2023 and 2024 during the earnings season: USA100 4.98%, USA500 3.52%, and USA30 2.98%! It is important to note that this year, both the inauguration period of Trump and the earnings season coincide at the same time, right now!
Let us give you an example through calculation: If you were to trade just one index, for example USA100, and if it increased by the average growth from the two statistics above, it would be a growth of 5.27%! This means that if you traded with 10 contracts (1 lot), and the price increased by 5.27%, which is a rise of 1,121 points, the potential profit would be 11,210$, just from one index! With $5,000 in your account, you could bear a price change of $500 against you, which is not expected to happen during this time period, on the contrary. This calculation is for just one instrument, out of many that are expected in the next 7 weeks!
Why is this the right opportunity for you?
Strategic Investments: We offer you the opportunity to invest in stocks and indices expected to significantly grow in the coming weeks.
Security and Stability: With our expert team, you can rely on receiving detailed analyses. In the next 7 weeks, you can expect to receive +/-25 analyses for indices and stocks.
Short-Term and Long-Term Opportunities: In addition to short-term growth, there is also potential for long-term gains, which allows you to diversify your portfolio.
If you want to learn more about investment opportunities or consult with us about potential actions during this exciting period, feel free to contact us. Our team is ready to provide you with all the necessary information and support.
Don't miss this opportunity to enhance your portfolio and achieve significant profits!

Best regards,
Danny Zekic
Senior Account Manager

July 12, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mr. Lynch,
Thank you for sharing your concerns. We take feedback regarding our communication and client experience very seriously. While our team shares market insights to support informed trading, we strive to ensure that all contact is respectful, transparent, and in line with regulatory standards.

Please respond to the information request we’ve sent via Trustpilot so we can look into your specific case thoroughly and address your concerns directly. We are also happy to review the communication you referenced to ensure it meets compliance expectations.

Kind regards,
Fortrade

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Rated 1 out of 5 stars

Senior Account Manager are Scammers

I must admit that the platform and the information provided is useful to assist you to make money. However, the Senior Account Managers are not there to assist to make money. The Senior Account Managers are scammers. The names of a few of them are

Alexander Djoric,
Mila Bubalo,
Philip Milosev.

If you have these people to advise you will be under pressure to succeed in making money. Note that the compliance department will only defend their sinister behavior see the compliance department response:

Trading these products involves the risk of loss as well as the potential for profit.
2.1. Do not invest in CFDs with money you cannot afford to lose. An investment in CFDs carries a high degree of risk to the investor and, due to fluctuations in value, the investor may not get back the amount he has invested.
2.2. Be Aware: You can lose all, but not more than the balance of your Trading Account.
2.3. If the market moves adversely, you risk total loss of your cash, including margins and any additional funds deposited with us to maintain your position. You may be called on to increase your margin by substantial amounts at short notice to maintain your position, failing which we may have to liquidate your position at a loss for which you would be liable.”

Note my account was closed when I complained about the evil behavior of the above account managers. You are better off trading with a margin level of 10,000% and never taking the calls of these so call senior account managers, this is the only way to make money on this platform.

July 8, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mr. Lynch,
Thank you for your detailed feedback. We're sorry to hear that your experience with our team has led to these concerns. Our senior account managers are expected to adhere to strict professional and ethical standards, and any deviations from this are taken seriously.

We would appreciate the opportunity to review your case further. Please respond to the information request we’ve submitted via Trustpilot so that we can address your concerns appropriately and provide clarity.

Sincerely,
Fortrade

Rated 1 out of 5 stars

Heard the call and.

Heard the call and.. yeah, didn't feel right.
Glad I was around before anything went further.

We have decided to stick with VAST reach (invest). Built for excellence and things feel more grounded there.

July 2, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hello James,

Thank you for sharing your impressions — however brief they may have been.
We wish you all the best in your journey with VAST reach, and hope their excellence lives up to the name.

This space is intended for genuine reviews about Fortrade, so if you ever engage with our services more directly in the future, we’d be happy to hear your thoughts then.

Kind regards,
Fortrade

Rated 1 out of 5 stars

Had an interview with these guys and…

Had an interview with these guys and the person interviewing me didn’t even seem like they wanted to be there. No enthusiasm as if they were reading off a script. There was no way I was going to go back if my first impression of the company was that. They seriously need to humble themselves after the numerous amount of customer complaints they receive daily.

June 16, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear John,
Thank you for sharing your impressions. We’re sorry to hear that your interview experience did not meet your expectations — that’s certainly not the standard we aim for. Enthusiasm, professionalism, and transparency are key values we expect from our team, especially when meeting potential colleagues.

We also take feedback seriously — both from clients and candidates — and we’re always working to improve. We wish you all the best in your future opportunities.

Kind regards,
Fortrade

Rated 1 out of 5 stars

DO USE FORTRADE THEY ARE HUGE SCAMMERS PROGRAM FREEZEZ MAKING YOU LOOSE TRADES ,

DO USE FORTRADE THEY ARE HUGE SCAMMERS ,warning be Aware stay away from these guys .....lost alot of money with their program freezing with no compensation no proper contact they ghost you wen shit goes wrong ... Warning STAY AWAY FROM THESE GUYS ,funny how there is no goggle reviews options for this company they shut it down cause there is too many bad reviews STAY AWAY FROM THESE GUYS LIKE THE PLAGUED FOLKS, already have my lawyer on the case with these guys , see how it turns out and if I get compensation back will keep you all informed on the results 😉 look at fortrade trying to look like they care about my issues now my lawyers involved and they blocked my account and I gotta wait 3 months on a resolution to get my money back but they never have a problem taking my deposits 🤣 will be releasing more dirt if they don't comply soon

April 2, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hello,

We’re sorry to hear you had a negative experience. Please note that Fortrade is a fully regulated broker, and we take client satisfaction and transparency seriously. If you encountered any technical issue or difficulty, we strongly encourage you to respond to the information request we've sent via Trustpilot so we can investigate this matter properly.

We remain open to genuine feedback and are committed to resolving concerns through the appropriate channels.

Kind regards,
Fortrade

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Rated 1 out of 5 stars

After many years of telling them to go…

After many years of telling them to go away and blocking their number, they still keep contacting me.

June 22, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Antonio,

Thank you for your feedback. We apologize for any inconvenience caused by our repeated contact attempts. To proceed with deleting your account and stopping all communications, please respond to the information request we’ve sent via Trustpilot with your details. We will take care of it promptly.

Best regards,
Fortrade

Rated 1 out of 5 stars

Terrible company

Terrible company. I got talked into having a phone consultation which I terminated midway. I must have had a dozen phone calls that day, voice mails and emails. I rang twice to tell them to remove my details and emailed. Nothing has stopped. Do not touch with a barge pole.

June 11, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hi,

Thanks for your feedback, though we’re genuinely sorry to hear that our follow-up came across as excessive. Our team does try to reach out after a consultation request—but a dozen calls in a day certainly isn’t our standard practice.

We take data protection seriously, and once a request for removal is processed, communications should stop. Please respond to the information request we’ve sent via Trustpilot so we can confirm your details have been fully removed and prevent any further inconvenience.

Wishing you all the best,
Fortrade

Rated 2 out of 5 stars

I already withdraw some money back in…

I already withdraw some money back in the months, but now When i wanna close the whole thing, they dont let me take the leftover money, i already texted the support, wrote them emails, but no answer.

June 9, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Balázs,

Thank you for your review. We're sorry to hear you're experiencing difficulties with your withdrawal.

Please note that we’ve already contacted your account manager to better understand the situation and assist you accordingly. We’re committed to resolving this and appreciate your patience while we look into it.

Best regards,
Fortrade

*** UPDATE ***

Good afternoon,

After speaking to your account manager, he explained that he has tried to contact you over the phone and sent you an email.

The explanation we have from him is that we always transfer money back to the source it was deposited from, so the withdrawal must be done through different means.

We hope this is helpful. Please let us know if there's anything else we can assist you with.

Regards,
Fortrade

Rated 1 out of 5 stars

0 these unprofessional people phone me…

0 these unprofessional people phone me all the time off different numbers saying I have an account, despite never opening one.
It never gets past that point as they instantly become bullying and intimidating. I have never known any company ever to be able to speak to anyone like this. It’s clearly common practice by how many people have spoken to me like that. I instantly hang up.
It’s got to the point now that I have contacted the financial ombudsman as they’ve obtained my details illegally and are behaving unprofessionally. If they contact me again I will hire a solicitor as I’m sick and tired of this harassment as well as you being in violation of GDPR regulations as I have asked you to stop contacting multiple times. I will also be contacting the police as harassment is a crime.

EDIT DO NOT FOLLOW UP DELETE MY DETAILS AS PER GDPR REGULATIONS THERES NO CLEARER WAY TO TELL YOU THIS. IF I AM CONTACTED AGAIN I WILL BE TAKING ACTION

May 30, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hi Angela, we're truly sorry to hear this. We've already informed your account manager and a dedicated team member will follow up to assist you. We take your concerns very seriously and are fully committed to resolving this matter respectfully and in line with regulations.

Kind regards,
Fortrade

***UPDATE***

Hi Angela, we’re truly sorry for the inconvenience. Your account has already been deleted, and your contact details have been removed from our system. We’ve also informed your account manager. You won’t be contacted again. We appreciate your patience and understanding.

Kind regards,
Fortrade

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Rated 1 out of 5 stars

Dressed up scam do not waste your money…

Dressed up scam do not waste your money or time. No legal registered broker or platform would take your purchased stocks from YOUR account. After two months of consistent calls finally decided to try them with the US $100 13th May 2025. All of a sudden a lot of available trade items from the demo account disappeared with the real account (First sign of scam). Was given a bonus US $40 for depositing US $100 to trade (Second sign of scam). Bought AA stock at $12.XX, stock dropped to US $11.XX, got call few days later from "senior account manager" trying to convince me to deposit more money (Third sign of scam) and tells me I bought when stock price was high and when your account drops to some "technical termed level" you lose your money. So said so done and my stock purchase and money disappeared on the 21st May 2025 to US $0.00. Of course I would not have read through the agreement, that i agreed to, so they probably could legally take my money.

May 21, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hi Mr. Nanton,

Thank you for sharing your experience. We understand that trading—especially for those new to leveraged products—can sometimes feel overwhelming at first, particularly when market movements don’t go the way one hopes.

It’s worth clarifying that your account operated exactly as outlined in the agreement you accepted upon registration. Leverage, which amplifies both gains and losses, was clearly explained to you by your dedicated account manager, who also offered continued support and guidance. We appreciate that you chose not to proceed further, and of course, that decision is entirely yours.

What we kindly ask is that personal choices and outcomes not be confused with misconduct or scams. Transparency is one of our core principles, and we pride ourselves on acting within regulatory frameworks and offering full client support at every stage.

We wish you the very best in your future investments, wherever they may take you.

Kind regards,
Fortrade

Rated 1 out of 5 stars

Disgusting human beings profiting off…

Disgusting human beings profiting off the vulnerable. Asked my father multiple questions and luckily I stepped in. I have never spoken to anyone with such insane attitude. Never been spoken to like that. Immoral scum of the world. Karma is coming for all you and I say that with my whole heart. I can’t imagine the poor elders who will maybe use this service. The only reason for your attitude is because your all sat in India. Not even sure how they exist as the whole company is a scam.

May 20, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hi,

We understand that emotions can run high when it comes to financial matters, especially when loved ones are involved. However, we kindly ask that all feedback be shared respectfully—without hate speech, personal insults, or discriminatory remarks.

Our team is composed of professionals from various countries who are here to assist and guide clients with transparency and integrity. If at any point you or your father felt uncomfortable, we sincerely regret that and would welcome the opportunity to review the interaction in detail.

We’ve sent an information request via Trustpilot—please respond with your contact details so we can look into this matter properly. We remain fully committed to ethical service and respectful communication, no matter where our clients or staff are based.

Kind regards,
Fortrade

Rated 1 out of 5 stars

Bad company!!

Bad company!!! The web site written in my user name / bio photo helped in retrieving my refund of $10,000 that I had invested to scam company

May 10, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Somehow, Trustpilot's super advanced AI that is meant to detect spammers and scammers didn't catch this one.

It says a lot about Trustpilot and any person seeing this post, will clearly understand this is a poor attempt to do something.

Rated 1 out of 5 stars

I signed up because I wanted to use the…

I signed up because I wanted to use the platform. The platform was very overwhelming so decided against using it. But it has been 2 years and their calls haven't stopped.
When I request them to call they become rude and tell me it is my fault I signed up. Super toxic company.

May 14, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Hi Ashish,

I’m sorry our calls have felt intrusive and that any conversation came across as rude. Please reply to the Trustpilot information request with the phone or email you used to register. With that, we’ll locate your account, stop all calls immediately, and review what went wrong.

Thank you for helping us improve.
Fortrade

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Rated 1 out of 5 stars

Non stop cold calling

I opened a demo account a long time ago with them, I never used it. They called me and we had a long discussion, I told them I am not interested in their service for now, and to please not call me again. Yet they keep calling me from different numbers so it's not possible to block, even though on each call I told them I am not interested. Reporting them to the authorities, but meanwhile, people stay away or use a disposable number to subscribe to them

May 13, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear client,

I’m sorry you’ve been contacted after asking us to stop. If you reply to Trustpilot’s information request with the phone or email tied to your demo account, we’ll immediately remove your details from all call lists and investigate why your earlier opt-out wasn’t respected.

Thank you for bringing this to our attention.
Fortrade

Rated 1 out of 5 stars

This is a crap company

This is a crap company, if you want to lose your money then use them. They are supposed to be the experts but they make sure that the advice they give you is your decision, carefully worded crooks and if enough people get together this company will be closed down.

May 13, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear customer,

I’m sorry our calls have continued after you asked us to stop. Please respond to Trustpilot’s information request with the phone or email linked to your demo account. We’ll remove your details from every call list right away and investigate why your earlier request wasn’t honoured.

Thank you for alerting us.
Fortrade

Rated 2 out of 5 stars

They don't return your calls when…

They don't return your calls when signed up to the 'academy'. I literally sat in over on hour yesterday, waiting for 'Danish'(directly from his email, that he would call me at 10.15 to give a call; he didn't, and he didn't again today). Can I have my £100 credit card refunded please? I initially wanted to play around with the 'free' £10k, but was 'encouraged' to make a deposit. I'm not gambling away my life, and I want my money back. They tell you, it's not gambling, but it absolutely is.
Edit: When *DaNesh* (that's how it's pronounced) called, he claimed I was 'too busy' to take his first instruction -I never had that first phone call.
I've made a few quid on the dummy, but they have £100 of my money, real money. I want it back.

May 7, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Good afternoon Verity,

We are sorry you didn't get the agent's call on the appointment day. Unfortunately, as he explained, he was under the weather and couldn't speak to you.

We are pleased you are still getting our calls and enjoying your trading journey.

Kind regards,
Fortrade

Rated 1 out of 5 stars

Signed up for a quick look

Signed up for a quick look, and initially i was like "This is alright, i might come back to this when i have more time"

Before i'd even had a chance to jump back on what proceeded was multiple phone calls, 3 of which were unanswered, but by the 4th i'd assumed it'd be something important so i answered.

It was Fortrade, and despite me saying on the phone not really interested and no time, they still tried to talk over me.

Unsolicitied phone calls have to be the worst sales tactic you can employ in todays standards.

No idea why or who thought it would be a good idea to start harrassing customers the moment they signed up, but that's enough to put me off ever coming back.

Anyone would think they're paid on how many clients picked up that day.. thats how desperate it felt.

A big NOPE from me.

P.S - Trading212 seem to have an appropriate level of communication, no phone calls and the odd informative email now and again, nothing like what was experienced here.

May 7, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mr Smith,

We’re genuinely sorry that our follow-up calls felt intrusive and ignored your request to be left in peace. That is not the standard of respectful, permission-based contact we set for ourselves. If you reply to Trustpilot’s information request with the phone number or email you used to register, we will immediately remove your details from every calling list and review the call records involved to understand why your “not interested” response was not respected. Your feedback also makes it clear that our initial call cadence feels too aggressive, so we are already revising both the frequency and tone of first-time outreach to ensure people can explore the platform on their own terms.

Thank you for bringing this to our attention and giving us the opportunity to put things right.

Kind regards,
Fortrade

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Rated 1 out of 5 stars

I had a very bad experience with…

I had a very bad experience with Fortrade. Their service is extremely unprofessional. My account margin was low, so I deposited money using my credit card expecting it to reflect immediately—just like it does with other platforms like Forex Trading. But Fortrade kept holding the money for over 24 hours multiple times, which caused my account to stop out. This seems intentional so they can wipe out the balance.
Also, this is not a true Canadian platform, even though it may appear to be. If you look closely, their trade commissions are much higher than other brokers. I strongly advise traders to be cautious. Based on my experience, I will never recommend Fortrade to anyone.

May 1, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Thiran,

Thank you for your feedback. We're sorry to hear about your experience. Unfortunately, we couldn't locate your account based on the information provided. In order for us to assist you, please respond to our information request so we can identify your account and investigate the matter further.

Fortrade operates under different regulations depending on the country—our Canadian entity is regulated by IIROC, while Fortrade Ltd. is based in London and authorised by the FCA. Deposit processing times can vary due to external factors, but we never delay transactions intentionally.

We’d appreciate the opportunity to address your concerns directly.

Kind regards,
Fortrade

Rated 1 out of 5 stars

Getting spammed with calls...

Getting spammed with calls from these people. Avoid them like the ex you never want to see again, yes, they're THAT bad.

April 24, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear BrS,

We're sorry to hear about your experience. We take data protection and communication preferences seriously. If you’d prefer not to be contacted, please respond to our information request so we can locate your details and ensure your number is removed from our system.

Kind regards,
The Fortrade Team

Rated 2 out of 5 stars
Verified

No proper response

I have been using Fortrade for a while now and had a simple query regarding my account usage. I sent a polite email to the Fortrade support team, my assigned account manager, and the representative (Arslan) who helped create my account.

It’s been several days, but I have not received any response from any of them — not even an acknowledgment. This is very disappointing for a platform that claims to be professional and regulated.

As a genuine client, I expect timely communication, especially when it comes to account-related concerns. If support doesn't respond even after multiple follow-ups, it raises doubts about the platform’s seriousness towards its clients.

I hope this review gets the attention of Fortrade’s team and that they improve their client support urgently.

April 17, 2025
Fortrade logo

Reply from Fortrade

Good afternoon Mr Sajid,

Thank you for bringing this to our attention, and we sincerely apologise for the delay in responding to your query. We’ve followed up with your account manager, and you will receive an update shortly.

We understand how important timely communication is, especially regarding account matters, and we’re working to ensure this does not happen again.

Thank you for your patience, and we appreciate your continued trust in Fortrade.

Kind regards,
The Fortrade Team

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