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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed significant concerns regarding the company's ethical practices and the manner in which they handle contact with clients. Many reviewers report persistent and unwanted contact, which they find bothersome. There are mixed opinions regarding order processing, staff behavior and the quality of service. Some reviewers report negative experiences, while others express satisfaction. Due to the low consensus, it's difficult to draw definitive conclusions about these aspects of the company.

Based on these reviews

Rated 2 out of 5 stars

It is losing money , I would highly recommend stay away from trading the market and products are manipulating by big players si is not about the company itself but trading . Regarding the compan... See more

Company replied

Rated 1 out of 5 stars

If I could give zero i would. My 14 year old son has just had these on phone. Because he wanted explore what this is for his potential future. However when you go into their site to access any informa... See more

Company replied

Rated 1 out of 5 stars

It smells of scammers to me. A phone call as soon as I registered my account. I deleted my account and blocked their number but I suspect it’s not going to be enough. Indian accent guy was still tryin... See more

Company replied

Rated 1 out of 5 stars

Wont stop calling. Most of the reps have an english / british accent. They call with various numbers that appear local to me. When I told them I wasnt interested they were persistant. Such a pain in... See more

Company replied

Rated 1 out of 5 stars

They keep calling me off different mobile numbers which I block and then they call off a different number every week. I don't know if this is the real company calling or a scam but its annoying.

Company replied

Rated 1 out of 5 stars

WONT STOP CALLING.... USING DIFFERENT NUMBERS TO TRICK YOU INTO TAKING CALLS.... EMAILING CONSTANTLY.... Remove my details... also read most of your replys to the other negative comments its... See more

Company replied

Rated 1 out of 5 stars

Avoid this is an extreme form of scamming took thousands from me with no return find another platform as this is Fake indefinitely

Company replied

Rated 1 out of 5 stars

Do not; I repeat; DO NOT give this company your details. Despite MULPTIPLE attempts to ask them to remove me from their database, requesting it on the website, emailing etc, they still cold call wit... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 I would.yous are nothing but nuisances constantly calling me harassing me blocked your number calling me with different numbers in the nicest way PISS OFF!!!!!!

Company replied

Rated 1 out of 5 stars

We would give a minus 10 if we could.This company have the inhuman knack of picking up on a vulnerability and then exploiting it.My husband was in this group,just trying to boost his pittance of a pen... See more

Company replied

Rated 1 out of 5 stars

I don’t know how this company got my private information. I keep getting calls and emails, at one point I snapped at the man that called me and I told him not to call me anymore and I hung up the ph... See more

Company replied

Rated 1 out of 5 stars

DO NOT DEAL WITH THESE PEOPLE! GO FIND ANOTHER RELIABLE BROKER. BUT PLEASE AVOID THESE PEOPLE! Kept calling me, and when I finally gave in and answered claimed to be a broker that could help me... See more

Company replied

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Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Institution
  5. Non-Bank Financial Service

About Fortrade

Written by the company

Welcome to Fortrade: Your Trusted Trading Platform 🚀

At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike.

  • 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide.
  • 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits.
  • 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision.

Key Features:

  1. Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions.
  2. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence.
  3. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes.
  4. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security.

🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence.

```

Risk Warning and Disclaimer

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs and margin FX are leveraged products that carry a high level of risk to your capital. You should only trade with money you can afford to lose. Be Aware: You can lose all, but not more than the balance of your Trading Account. You do not own, or have any rights to, the underlying assets. Past performance is no guarantee of future performance. This information is intended to be general in nature and is not financial product advice. Any advice contained on this website or provided to you by Fort Securities Australia Pty Ltd is general advice only and has been prepared without considering your objectives, financial situation or needs. Before acting on any information, you should consider the appropriateness of the information provided and the nature of the relevant financial product having regard to your objectives, financial situation and needs. We encourage you to obtain independent financial advice and consider our Financial Services Guide (FSG), Product Disclosure Statement (PDS) and Target Market Determination (TMD) to determine if this product is suitable for you before deciding to enter into or obtain any financial products issued by us. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. You do not own, or have any interest in, the underlying assets. Fortrade Canada Limited is an Order Execution Only broker, and does not provide investment advice or recommendation. Fortrade is a member of the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF). Fortrade Canada Limited is authorised to provide CFD trading services in all provinces in Canada except Quebec. Residents of Alberta province are required to be Accredited Investors to trade CFDs.

CFDs are complex and highly speculative instruments, which come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing all your invested capital. Be Aware: You can lose all, but not more than the balance of your Trading Account. 75% of retail investor accounts lose money when trading CFDs with this provider. These products may not be suitable for all clients, therefore ensure, that you understand the risks and seek independent advice. Should you proceed with investment in CFDs on virtual currencies, please note, that the values are highly volatile and may result in a significant loss for a short period of time. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Be aware, as a retail client you can lose all, but not more than the balance of your trading account due to Fortrade’s negative balance protection. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.


Contact info

2.2

Poor

TrustScore 2 out of 5

523 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I am really happy to be using this app…

I am really happy to be using this app , Fortrader is really simple to use and easy setup , being able to have a broker also from the company is really good as it helps me understand the graphs better.

February 14, 2025
Fortrade logo

Reply from Fortrade

Dear Zack,

Thank you for your positive feedback! We're delighted to hear that you're enjoying the Fortrader app and finding it simple to use. It's great to know that having a broker has helped you better understand the graphs.

We're committed to providing the best experience possible, and we appreciate having you with us. If you ever need any assistance, we're here to help!

Best regards,
Fortrade

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Rated 5 out of 5 stars
Verified

I am in good hands I would like to grow…

I am in good hands I would like to grow myself in this industry however It has been a good experience

February 17, 2025
Fortrade logo

Reply from Fortrade

Dear Lungile,

Thank you for your kind words! We're glad to hear that you’ve had a positive experience and feel in good hands. Growing in this industry takes time, and we're here to support you every step of the way.

We look forward to continuing this journey with you!

Best regards,
Fortrade

Rated 1 out of 5 stars

Turn back and dont walk, RUN

I have never written a bad review, but there is probably always a first time in life.
I have lost more than 10k€ because of the graph manipulation in the name of Cyprus exchange rates. The graphs do not match with anything and out of no-where, there will be a market movement to exactly your liquidation point and next 10 seconds, it will go back 300point back to where it was,
Once-->To avoid liquidation, i tried to add funds, which was stopped and was told that this seems like money laundering and they did not resolve the problem till my whole account was liquidated.
Once my whole account was liquidated, they were sorry for my loss(very happy for their profit) and told me to basically f--- off or add another 5K€ to opan a 300€ position.
I have given up on this scam but sadly after draining my accounts.
I am left with less than a hundred euros in total in my account.
I have been trying for 21 days now to just get my tiny amount back after losing thousands and thousands and they are not even giving it. its just hilarious at this point.
Mind you, i have been with them since 2020
Just a scam , where there is no way out for your money.

January 27, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Sam,

We’re sorry to hear about your experience and understand your frustration. Transparency and fairness are our priorities, and we take your concerns seriously.

We have sent you an information request to review your case and assist you further. Please respond at your earliest convenience so we can address your concerns, including your withdrawal request.

We appreciate your time with us since 2020 and regret that your recent experience has not met expectations.

Best regards,
Fortrade

Rated 3 out of 5 stars
Verified

I am comparing my experience with …

I am comparing my experience with your company and my experience of your company with CITY INDEX .
In the programme with CITY INDEX , I find it very easy to place order to buy or sell and to place order to take profit or stop loss.
Mporeover I receive a statement every morning showing balance brofit forward from previous working day , profit or loss during last 24 hours , financing cost . any funds deposited , any funds withdrawn , margin utilised and free funds available
to take new transaction. At the same of the I get whole month's summary .
In your programme , volume point does not work easily. for example , in case of gbp/usd I want to increase volume from 1000 to 10000 , instead of increasing , it shows as if I want to buy 1000 .
secondly , it is very difficult to put take order or stop order
Also font size is very small.Sometime it is impossible to read.
Big improvement required to bring program in line with CITY INDEX
Finally , you should not ask for copy of personal
bank statement everytime funds are deposited or withdrawn.You can ask copy of statement the first time when funds are deposited and make a note of account name , account number and sort code for future deposit and withdrawal.

February 12, 2025
Fortrade logo

Reply from Fortrade

Dear Mr Parikh,

Thank you for taking the time to leave an honest review of your experience.
We've shared your comments with the relevant team in order to consider implementing them.

Kind regards,
Fortrade

Rated 5 out of 5 stars
Verified

The support is super

The support is super, always following and providing information of the market

February 4, 2025
Fortrade logo

Reply from Fortrade

Dear Ezequiel,

Thank you so much for your five-star review! We are very proud of our team, and they love to hear when their job has been appreciated.

Kind regards,
Fortrade

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Rated 5 out of 5 stars
Verified

Very professional and comfortable

Very professional and comfortable

February 4, 2025
Fortrade logo

Reply from Fortrade

Dear Suseel,

Thank you very much for taking the time to leave us a review. We are delighted to hear that you are satisfied with our services, and we are sure this will help others in choosing to work with Fortrade.

Best regards,
Fortrade

Rated 5 out of 5 stars
Verified

I like that I have an account manager…

I like that I have an account manager who keeps in contact with me .

February 5, 2025
Fortrade logo

Reply from Fortrade

Dear Varville,

Thank you for your positive feedback! We're glad to hear that you appreciate your account manager's support. At Fortrade, we strive to provide personalized guidance to help you confidently navigate your trading journey.

Feel free to reach out if you have any questions or need further assistance. Happy trading!

Fortrade

Rated 3 out of 5 stars

Had a bad experience there

Had a bad experience there. Wouldn't recommend.
The trading tools are quite nice, that's all.

January 15, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mr Stephenson,

We're sorry to hear about your experience. However, we couldn’t find anyone in our database with your information. Please respond to our information request so we can assist you better. We’d love the opportunity to help!

Best regards,
Fortrade

Rated 1 out of 5 stars

Spammers!!

Worst company. I have registered using the app just to test the platform. And now they spamming me with calls wanting me to add money to trade on their platform. I would not recommend registering with them as they will spam you weekly with phone calls.

February 4, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mohammad,

We’re sorry to hear about your experience. We have contacted your agent to ensure we can assist you as best. Please let us know if you need further support or wish to adjust your communication preferences.

Best regards,
Fortrade

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Rated 1 out of 5 stars

Hard Sale Aggressive Keep Pushing and Rude

The sales person KADE JENKINS called me on Friday and sent me email using Gmail supplying the below info, I said I will review and need to learn about the company and stock market before making decision, then follow up call on Monday, I told him I had not reviewed due to email was in junk box, and the sales person was rude and said I was wasting his time and kept pushing to open an account. I am not happy to anything he said or approached anyway, good luck guys.

February 3, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Jiajian Li,

We're sorry to hear about your experience, as we always aim. We provide professional and respectful service. We take your feedback seriously and will review this matter internally to ensure our team meets the highest standards. We would like to assist you with our information request better so we can investigate you directly. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

Regards,
Fortrade

Rated 3 out of 5 stars

A *** trading experience

My experienced, it was an exceptional trading platform in the first two years. My account manager/trade advisor was knowledgeable and talkative. Admittedly I learned something from Fortrade. Thus, there are also some negative experiences I had, the common mistakes most brokers/trade companies is certain thing they don’t tell you beforehand, at the end you realized trading is a risk and if you can tolerate risk with your own $ then don’t do it. There is no such thing as ‘free’ money anywhere.

February 3, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Diep La,

We’re glad to hear that you found value in our platform and learned from your trading journey with us. We understand that trading involves risks, and we always strive to provide transparent information to help our clients make informed decisions. If you have any concerns or need further assistance, feel free to reach out—we’re here to help.

Regards,
Fortrade

Rated 1 out of 5 stars

FOR TRADE IS A FAKE PARASITE COMPANY…

FOR TRADE IS A FAKE PARASITE COMPANY WHEN I ASKED THEM FOR MY 8000£ TO GET MY MONEY OUT THEY REFUSED I CALLED THE POLICE POLICE ARE SCAM ALSO THEY COMES TO ARREST ME BECAUSE I TRIED TO REFUSE TO GO OUT FROM THEIR OFFICE THEIR OFFICE BASED ON MICHELIN RD CHELSEA LONDON INSIDE COMMERCIAL BUILDING THEY HAVE LOCKED THEIR DOORS WITH CODES YOU CANNOT ENTER EVEN THE POLICE CANNOT ENTER THERE THEY ARE ABOVE GOVERNMENT THEY ARE MULTIBILLION £ CORPORATE WHO CONTROLS EVERYTHING UNFORTUNATELY IF YOU DON’t HAVE POWER TO TAKE YOUR MONEY POLICE IS NOT IN YOUR SIDE

February 1, 2024
Unprompted review
Fortrade logo

Reply from Fortrade

Good afternoon,

We are very sorry to hear that you are feeling frustrated, but we want to clarify that we take all claims seriously and are committed to providing clear and professional support. At Fortrade, we always strive for transparency and compliance with all regulations. We have not been able to find any record of you in our database, and we would like to assist you with your concerns. Please respond to our information request so we can look into your case and resolve any issues you may have. Our goal is to help you in the best possible way, and we take customer satisfaction seriously.

Regards,
Fortrade

Rated 3 out of 5 stars

DO NOT TRUST THIS BROKER.

DO NOT TRUST THIS BROKER.
KINDLY STAY FAR AWAY. I have had an unfair journey with them and the company has refused to give back what they owe me. My money is stuck with them. It is a dishonest company that only takes from you. This broker cannot be trusted. Had a beautiful journey being on Morewins. A total game changer for me for months.

January 6, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mr Polrasa,

We are sorry to hear about your experience and take your feedback seriously. At Fortrade, we always aim to provide a fair and transparent service, and we are committed to resolving any issues our clients face. However, we could not find your details in our system. Please respond to our information request so we can better understand your situation and offer the support you need. We’re here to help and would appreciate the opportunity to address your concerns directly.

Regards,
Fortrade

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Rated 3 out of 5 stars
Verified

On boarding assistance was amazing with…

On boarding assistance was amazing with Ash, so far I have not been in touch with my account officer he did try to call but I was not reachable, if I can get a way to reach him that would be amazing

January 31, 2025
Fortrade logo

Reply from Fortrade

Hello,

Thank you for your review. We're pleased to hear you had a great onboarding experience with Ash. We will make sure your account officer tries to reach you again.

Regards,
Fortrade

Rated 4 out of 5 stars
Verified

Very good company

Very good company, easy to use and simple platform, great attention and regular communication from account managers, excellent customer service, I only encountered one negative, there is a slight delay in the platform, I hope it is fixed technically on the site.

January 31, 2025
Fortrade logo

Reply from Fortrade

Hello Mohammad,

Thank you for your review! We're glad you find the platform easy to use and appreciate our service. We'll work on improving the delay.

Regards,
Fortrade

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this company. I invested $550,000, and even though my balance showed profits, I was constantly pressured to invest more. When I requested to close my account and withdraw my funds, I was met with delays and unhelpful responses. Despite having over a million dollars in supposed profits, I was unable to access my money. I never thought I would fall for something like this, but it happened. Fortunately, my bank's fraud department assisted me in reporting the issue to Rose Lane GP. I strongly advise others to be cautious and do thorough research before engaging with this company.

December 26, 2024
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Kumarie,

We’re sorry to hear about your experience. We couldn’t find your details in our records and have reached out via email for more information. Please respond so we can locate your account and properly address your concerns.

Regards,
Fortrade

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Rated 4 out of 5 stars
Verified

Good

Helpfull, and easy-to-use your platform.

January 30, 2025
Fortrade logo

Reply from Fortrade

Hello Denzil,

We're glad to hear you found the platform helpful and easy to use. We appreciate your support!

Regards,
Fortrade

Rated 5 out of 5 stars
Verified

My stupidity to believe that the help…

My stupidity to believe that the help was straight and direct, it’s far from that. Most probably if the people who claimed to be senior manager and with a dressed up title are not what I expected. I am at a loss, cannot fathom out how does “sell“ work in trade language. I joined with scepticism, felt that I could make money, made deposits but the intellectual assistance was missing. I am not confident to engage whimsically. I won’t recommend.

January 29, 2025
Fortrade logo

Reply from Fortrade

Dear Sonny,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is to provide clear and direct assistance, and we regret that you felt this was lacking. We take your comments seriously and will look into how we can improve our communication, especially regarding the support you received from our team.
We appreciate your honesty, and we hope to have the opportunity to restore your trust.

Regards,
Fortrade

Rated 1 out of 5 stars

Don't belive which they provided bonus on our account, they are cheating us.

Cheating platform, they suddenly stop out my account balance, one of account manager added me bonus usd, the bonus totally fake, no use for even 1$, the bonus not covered even my loss even 1 dollar, our real amount only considering, bonus is a fake and cheating us,

January 29, 2025
Unprompted review
Fortrade logo

Reply from Fortrade

Dear Mr Kumar,

We appreciate your feedback and understand your frustration. Our goal at Fortrade is to provide a transparent and reliable trading experience for all our clients.
Regarding the bonus, we would like to clarify that bonuses are designed to enhance your trading experience but do not cover losses or support price drops. This is outlined in our bonus policy.
Additionally, while there was a system glitch in the past that temporarily allowed bonus credits to support price movements, this was an exception and not the usual practice. We regret any confusion this may have caused.

We value your trust and are happy to discuss this matter further to provide additional clarification.

Regards,
Fortrade

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