0 these unprofessional people phone me…
0 these unprofessional people phone me all the time off different numbers saying I have an account, despite never opening one.
It never gets past that point as they instantly become bullying and intimidating. I have never known any company ever to be able to speak to anyone like this. It’s clearly common practice by how many people have spoken to me like that. I instantly hang up.
It’s got to the point now that I have contacted the financial ombudsman as they’ve obtained my details illegally and are behaving unprofessionally. If they contact me again I will hire a solicitor as I’m sick and tired of this harassment as well as you being in violation of GDPR regulations as I have asked you to stop contacting multiple times. I will also be contacting the police as harassment is a crime.
EDIT DO NOT FOLLOW UP DELETE MY DETAILS AS PER GDPR REGULATIONS THERES NO CLEARER WAY TO TELL YOU THIS. IF I AM CONTACTED AGAIN I WILL BE TAKING ACTION
Reply from Fortrade
Hi Angela, we're truly sorry to hear this. We've already informed your account manager and a dedicated team member will follow up to assist you. We take your concerns very seriously and are fully committed to resolving this matter respectfully and in line with regulations.
Kind regards,
Fortrade
***UPDATE***
Hi Angela, we’re truly sorry for the inconvenience. Your account has already been deleted, and your contact details have been removed from our system. We’ve also informed your account manager. You won’t be contacted again. We appreciate your patience and understanding.
Kind regards,
Fortrade