Dear Balázs,

Thank you for your review. We're sorry to hear you're experiencing difficulties with your withdrawal.

Please note that we’ve already contacted your account manager to better understand the situation and assist you accordingly. We’re committed to resolving this and appreciate your patience while we look into it.

Best regards,
Fortrade

*** UPDATE ***

Good afternoon,

After speaking to your account manager, he explained that he has tried to contact you over the phone and sent you an email.

The explanation we have from him is that we always transfer money back to the source it was deposited from, so the withdrawal must be done through different means.

We hope this is helpful. Please let us know if there's anything else we can assist you with.

Regards,
Fortrade