I am very satisfied with IB's service.
The IB app is very easy to use.
Thank you as always.


Great banking experience so far! Keep up the great work!

Caused me untold hardship when they changed my account number without informing me. They also took in a deposit in the old account number and then froze my balance until they could get their money back from wherever they put it. 

You can use Grey if you have multiple sources of funds, but don't use them for mission-critical stuff. 

I've always received great customer service and clear answers whenever I reach out to First Tech, whether by phone call or the secure portal messaging tool. Today, I called First Tech for some guidance on using Zelle for the first time, so I could coach my family member about what to expect. The agent patiently and expertly walked me through the first steps in the mobile app navigation, and we verified that my required info was already set up correctly. They also kindly offered a few other helpful options for me to connect with another First Tech department on a different topic.

Simple process. I had an answer and disbursement in about 48 hours. From start to finish, the whole process was very simple. 

It was one of my best experiences because I was in a bind. They helped me out. Thanks again guys. That’s what it should always be about.

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