I had a very bad experience with…
I had a very bad experience with Fortrade. Their service is extremely unprofessional. My account margin was low, so I deposited money using my credit card expecting it to reflect immediately—just like it does with other platforms like Forex Trading. But Fortrade kept holding the money for over 24 hours multiple times, which caused my account to stop out. This seems intentional so they can wipe out the balance.
Also, this is not a true Canadian platform, even though it may appear to be. If you look closely, their trade commissions are much higher than other brokers. I strongly advise traders to be cautious. Based on my experience, I will never recommend Fortrade to anyone.
Reply from Fortrade
Dear Thiran,
Thank you for your feedback. We're sorry to hear about your experience. Unfortunately, we couldn't locate your account based on the information provided. In order for us to assist you, please respond to our information request so we can identify your account and investigate the matter further.
Fortrade operates under different regulations depending on the country—our Canadian entity is regulated by IIROC, while Fortrade Ltd. is based in London and authorised by the FCA. Deposit processing times can vary due to external factors, but we never delay transactions intentionally.
We’d appreciate the opportunity to address your concerns directly.
Kind regards,
Fortrade