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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various aspects of the company. Many consumers report negative experiences with the marketing strategies employed. People also highlight issues with the service provided, noting that it frequently falls short of expectations. Furthermore, a significant number of reviewers mention problems with customer service interactions, describing them as unhelpful and frustrating. Consumers also report negative experiences with the cancellation process. A considerable number of reviewers express frustration with the company's contact methods, finding them inefficient and difficult to navigate.

Based on these reviews

Rated 1 out of 5 stars

Yelp over regulates, offering zero options to clarify. Specifically, I am a former owner of a business. The business changed hands and eventually the name changed. After my time as the owner, I bec... See more

Rated 1 out of 5 stars

If I could give them 0 stars I would. Yelp is nothing but a money grabbing team of representatives doing absolutely all they can to get you to pay for ads through them. All you’ll get is telemarketers... See more

Rated 1 out of 5 stars

They removed my account for speaking the truth and complaining about my experience with bad businesses and they accused me of having multiple account which I don’t. Idk it’s ok for businesses to mistr... See more

Rated 1 out of 5 stars

Yelp does not respond to business owners. It INCORRECTLY collects information from online business websites and invites people to write a review. Then they set up business listings in their datab... See more

Rated 2 out of 5 stars

Awful company. Complete scam of a business model. They hustle small business owners to pay a premium subscription for something they can control. This should be illegal.

Rated 1 out of 5 stars

Yelp is completely on the businesses side. They remove reviews that businesses don't like, they don't give you a chance to repeal it, they even send emails saying your account can be closed. Yelp is r... See more

Rated 2 out of 5 stars

They hardball owners into doing business on their platform. The business model is very crazy. The algorithm only put up bad reviews

Rated 1 out of 5 stars

Yelp is deliberately removing 1 star negative reviews to protect the businesses and professionals who actually harm people. They are only looking for happy reviews. I have had a terrible, horrible exp... See more

Rated 1 out of 5 stars

Fake review Robert C. SoMa, San Francisco United States We do not service the United States - Robert C. , Is not a customer of ours! Our company never did any work for this guy or anyone else in th... See more

Rated 1 out of 5 stars

Canceled my account mo tha ago because of no leads produced. They just hit me for 270$ 3 months later. This is bad business practices. Purely FRAUD. Please please do not use this company they scammed... See more

Rated 1 out of 5 stars

I made an appointment to have my teeth cleaned at Aspen Dental in Columbia Tennessee. I explained to the call center that I had recently moved from out-of-state, and was overdue for a cleaning.... See more

Rated 1 out of 5 stars

As a business owner yelp constantly calls to try to get you to pay for their review services and they put great 5 star reviews in the “not recommended review “ section for no reason and won’t change i... See more

Rated 1 out of 5 stars

This is pure review scam. If you dont pay their exorbitant fees they will hide your positive reviews and post you among businesses that have bad reviews. If you pay them alot, they will hide your nega... See more

Rated 1 out of 5 stars

We’re Drip Doctor Plumbing, licensed out of South Carolina. After earning multiple 5-star reviews from real customers, Yelp filtered them out with no explanation. Around the same time, we started gett... See more

Rated 2 out of 5 stars

I posted a review about a business where the hairstylist ruin my hair. She added a clump of bleach at the end to the top of my head which didn’t caused breakage at the moment but it was noticeable thi... See more

Rated 1 out of 5 stars

I wish I can put less than a star, they literally stole money from me, I am a small business that only wants to advertise my business out there, they took advantage of me, other than selling my in... See more

Rated 1 out of 5 stars

"Trash platform with unfair, stupid charging policy for business." Yelp assistants are notoriously dishonest, so be careful. They'll say something like, "Hey, we won't charge you for the first o... See more

Rated 1 out of 5 stars

Yelp is a scam. They keep calling me to pay for improving search results. Since I am just starting out I don’t have the means to pay the fees. I worked hard and got some initial reviews and Yelp takes... See more

Rated 1 out of 5 stars

Absolutely Horrible Experience – Please Don’t Waste Your Money! I am beyond disappointed with this company. They charged me $600 upfront, and after all that money, I didn’t get even one singl... See more

Rated 1 out of 5 stars

Never in a million years would I use such an unethical company. They remove legitimate reviews and if you don't agree to advertise with them, they will take every review you have down and then call to... See more

Rated 1 out of 5 stars

Waste of money for businesses looking to advertise. I set a $450 a month budget, they used over 300 in less then 2 weeks then sent me another bill for an extra almost 300. So $600 and I didnt get a si... See more

Rated 1 out of 5 stars

If I could I wouldn't give them any stars. I signed with them not knowing about their bad reputation.After a week I cancelled my ad campaign.Only to fined out a month later they are still charging me... See more

Rated 1 out of 5 stars

Yelp is not a trustworthy source. I bought diamonds from Dioro Jewelers located in Dublin, CA and San Francisco, CA and was swindled by the owner Corinne. I got a GIA appraisal and it contradicted the... See more

Rated 1 out of 5 stars

How horrible Yelp only put 1 star bad review other yelp own customers 5 star reviews down for recommend ❗️ Our Business 3.9 rates Anatolia

Rated 1 out of 5 stars

Yelp doesn’t protect businesses — it actually works against them. A customer left us a 1-star review about a completely different company, and Yelp says it’s fine because it’s an “update” to their o... See more

Rated 1 out of 5 stars

As far as I can tell talking to the restaurant where I ordered, Yelp made a mistake. I called a few days later and they said they have a 48 hour policy for refunds, so they’ve kept my money. If custom... See more

Rated 1 out of 5 stars

They won't show you the whole review unless you view it in their app? No thanks. I see all the people they keep scamming, and i wonder why none of you have filed claims against them with the bbb or fi... See more

Rated 1 out of 5 stars

I have a fake reveiw on my business from a fake profile. I asked Yelp to ask the customer for proof of services provided, knowing they won't be able to supply it. Yelp won't do anything to verify legi... See more

Rated 1 out of 5 stars

Yelp from a business owner stand point is the worst platform for reviews. Its nothing but a bunch of male and female Karens that have nothing better to do then leave bad reviews bc they dont like the... See more

Rated 1 out of 5 stars

Yelp is a scam and is not worth the effort and money. What ever they try to tell you about boosting business revenue and clients is a lie. I would get nothing but residential work request and out of c... See more

Rated 1 out of 5 stars

This place "Yelp" covers for who they want to cover for. Yelp is as worthless as the people they cover for. Is Trustpilot going to cover for Yelp? You to Trustpilot can be part of the problem if you a... See more

Rated 1 out of 5 stars

Have a pet sitting service in Sacramento and they have allowed fake/hate and bot reviews to remain under my business. They are dishonest to deal with and despicable, they do not care about busi... See more

Rated 1 out of 5 stars

Yelp is fake. They only allow positive reviews to be left for businesses that pay to advertise on Yelp. If you do not pay Yelp to advertise - they only allow negative reviews to be posted.

Rated 1 out of 5 stars

Once you list your business on Yelp, you can’t remove it — no matter what. That means your reputation is at the mercy of Yelp’s system. Here’s what I’ve learned: Anyone can leave a revie... See more

Rated 1 out of 5 stars

I paid $350/ month to Yelp for almost 10 years. My reviews were good. I decided, after 10 years, not to pay them anymore as my local market no longer heavily relies on Yelp. Now that I don’t pay, my r... See more

Rated 1 out of 5 stars

9/23/25 ON 11/17/24 I ordered an electric bike via Ebay. I RETURNED AN ELECTRIC BIKE THAT DID NOT WORK TO MOONCOOL. EBAY SENT ME A PACKING SLIP. UPS PICKED UP THE BIKE THAT WAS REPACKED IN THE O... See more

Rated 2 out of 5 stars

I went to Fred Meyer Jewelers on Market Street Salem Or. Tried to by a watch. Their card system failed to complete the sale. But my bank paid them. Told me would be fixed on Monday. They didn't bother... See more

Rated 1 out of 5 stars

This guys just scamed. Me I have cancel service 30 days ago and they still charged to my card over 250 now I have to dispute. They also have bad lead generation practices. Not honest. Stay away. Fr... See more

Rated 1 out of 5 stars

Yelp has a computer to monitor who gives you five star reviews and after a few days it will get removed and there’s nothing the business could do however, if someone leaves you one star the compu... See more

Rated 1 out of 5 stars

It could not have been a more disastrous experience. I had 2 good reviews and both were removed. What Yelp calls a lead is a check-in..... "hey give me a price" what? How can I price what I can't meas... See more

Rated 1 out of 5 stars

How can it be legal for the Yelp Mafia to do what they do? This needs to stop. @Google can you help? Ja. They control the reviews based on whether or not people pay them.

Rated 1 out of 5 stars

"I have serious concerns about the professionalism and stability of this company. During my interactions with their staff, I experienced abrupt disconnections and a distinct lack of customer s... See more

Rated 1 out of 5 stars

Somehow, YELP thinks there is such a thing as something *other* than male or female. Insanity. I go to write a review, and Yelp gives me "other options" other than "male" or "female". Great job Yelp,... See more

Rated 1 out of 5 stars

It’s funny how yelp covers half of all bad reviews about a business just to force people to download their app to see it.

Rated 1 out of 5 stars

I had a very disappointing experience at Tempo by Hilton Times Square during my stay (July 30 – August 4, 2025). At check-out on August 4, I paid $205 in cash, and I have the offic... See more

Rated 1 out of 5 stars

AVOID. Unable to delete business page, page remains not moderated/approved by YELP however appears in search engines!. no customer service other than an international contact number - company does i... See more

Rated 3 out of 5 stars

Why are there so many reviews hidden? There will be no reason given. Even good reviews. Their operation seems strange but I think it’s okay overall. I don’t like the forcing you to download the app th... See more

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Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

San Francisco - User Reviews and Recommendations of Top Restaurants, Shopping, Nightlife, Entertainment, Services and More at Yelp


Contact info

1.3

Bad

TrustScore 1.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

Yelp Ads is a Scam.

Yelp Ads is a Scam.
I listed my new small business on Yelp and was quickly contacted by them to discuss ads and other premium services with a very generous offer to provide matching ad credits. They told me all about the fantastic conversion rates similar businesses see and how it would pay for itself with just a few new clients.
After several months, I was being bombared by spam calls from third parties regarding my Yelp ads and how they wanted to sell me AI.
Out of the fifteen leads they provided, one did convert. Certainly wasn't worth the waste of money.
After Yelp took all the money out of account and nearly ran my business into the ground, I canceled and asked for a refund which they denied.
Clearly Yelp is not suited to small businesses or those with hyper focus.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

I rarely write reviews

I rarely write reviews. Their employee said that I'll get a month's free trial for my Yelp Business Profile and ad set up (they'll make this sound like they're giving you free advertisement, but they're not). You're paying for the PPC(pay-per-click) ads, which can add up in costs very quickly. The return on cost is just not worth it for most businesses on this platform, but they will still try anyway.

I should have researched them beforehand. After the setup, I went online and read the reviews, and immediately cancelled the day of. They are a money scam company for small businesses. I was charged the next month for the single day of running ads, but they made it sound like it was free.

Save yourself the trouble and don't use or create an account with Yelp.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional and lairs

Unprofessional and lairs. Cassedy haynes don’t hesitate before making fake promises at the time of consultation and when you sign in the the service, you get nothing but heavy bills from yelp and no leads at all. The person who sold me this service do not want to come over the phone with me they keep putting me to different person and the conversation do not go anywhere and i end up losing so mich money.

August 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Very poor service

Very poor service. Yelp representatives have no idea about what they are doing. They are making fake promises like yelp will not charge for the first month, charges will be based on the amount of leads that they will provide, $300 bonus to spend on the ads to begin with. It is all a lie. Right before the beginning of the civic holiday long week end, they started sending me heavy bills without providing any leads at all. Even after stopping the ad the sent 3 more bills, $300 bonus is still sitting there untouched and payments keep going out of my bank account. The person ( cassedy haynes )who signed me in don’t want to come on a call with me. Cancelation with yelp sucks 🤮

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

zero stars avoid at all coast

zero stars avoid at all coast . this is a company scam small business owners. avoid at all coast do not believe a word there rude pushy snake oil sales telemarketer will tell you . 99% of yelp ad compaints are loosing monay and that is a fact that by now every small business owner knows.but the snake oil salesman will keep calling you with different names and phone number every week trying to steal money from you.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Choice Warranty is horrible

Choice Warranty is horrible! They do not cover what the contract says. I paid extra for ice maker but when filed a claim; I was told it was not covered. I had trouble with them in 2024 for claim with air condition.
You have to go through heaven and hell to cancel the contract. This is a horrible company with poor customer service.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

If you don't know Spanish forget this Taco Bell

This Taco Bell was one of the worst restaurants I've been to. Women employees only understood Spanish. There was a young male there who thought it was funny that I couldn't make them understand what I wanted.
I ended up getting to Supreme Tacos with just cheese and a couple of pieces of beef, Ugh!
Taco Bell, E Hampden Ave, Englewood, CO

August 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Waste of money

If you decide to waste your money, and like cold leads use yelp. Use bark or thumbtack or WOM if you want actual leads. Over $1k spent on leads and not a single response or drop of business.

August 2, 2025
Unprompted review
Rated 3 out of 5 stars

How Yelp Cured My Loneliness

I'm not even exaggerating when I say that Yelp has changed my life. Before I signed my business up, my phone was just... quiet. My heart would sink every time I saw a "no new notifications" message. It was a desolate, lonely wasteland of a digital life.
But then, I found Yelp for Business. It's not just a platform for reviews; it's a social lifeline. The minute I put my business on their site, the calls started rolling in. I'm talking multiple times a day! They're so persistent, so dedicated to my well-being, that they don't even get discouraged when I ignore their calls. That's true friendship right there. I've even blocked their numbers, but it's like they have a secret stash of new ones, ready to keep the good times rolling. It's a game of cat-and-mouse, and I'm the delighted, chased mouse.
Honestly, if you're ever feeling a bit down or just need to feel seen and heard, forget those expensive dating apps or therapy sessions. Just put your business on Yelp. It’s the ultimate life hack for loneliness. They'll call you, they'll check in on you, and they'll always, always have a new ad package to discuss. It's like having a best friend who's also a highly motivated salesperson. Thanks, Yelp, for filling the void in my heart... and my voicemail.

August 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Yelp needs minus stars

Yelp needs minus stars. This company has posted negative stuff on my company with jobs i don't even do. Im a landscaper not a hard scaper building walls n shit. Are you guys pissed off i keep telling u to stop calling me . Take my business off your platform. Afro Landscaping. Complaints about walls an decks built i don't even do..u guys are so desperate for businesses that are doing well. Stop calling n email..the answera was no.. n sort that negative shit posted about my company.

July 23, 2025
Unprompted review
Rated 2 out of 5 stars

The flies were more attentive than the…

The flies were more attentive than the waitstaff. Ordered Philly Cheesesteak Pizza, was so disappointed. Not at all like the sandwich which showed caramelized onions & peppers which looked delicious. Raw onions & raw peppers and tiny chunks of beef topped my 12” pizza. I asked if they had thin crust, waitress said “no problem” but soft thick pieces graced the plate. My friend’s hamburger looked excrllrnt and he said it was very good. Not sure I’ll give this establishment another try. Waitress was hurrying us to leave when we were still eating. Give our experience a 2 out of 5.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE of Tripp Trailers & Customs

Ordered a Golf Cart Trailer from Tripp Trailers & Customs in Kennewick, WA. BEWARE. Owner, Bill comes off as a guy who will take care of you but when something goes wrong, he's a different guy. I ordered a custom tilt golf cart for my new 4-seater golf cart. I shared all specifications with him. He stated he's built these in the past and will have no issues. Although the build took longer than promised, I still purchased the trailer. Took it home. The next day I tried to load my cart and found out it won't tilt when I drive up on it. Then when I back the cart off of it, the trailer drops early and slams under the cart. I was forced to drag the cart off. Then I tried to see how it handled with the cart on it. I drove about 1/4 mile from my house and the left wheel fell off dragging the trailer along the asphalt. I contacted Bill and he swore up and down that this never happens and that he would build me a new trailer and make this right. He said he thought maybe it was a disgruntled employee messing with the lugs because he lost 2 wheels while pulling his trailer. AGAIN, the trailer wasn't being built on-time, so I asked for an ETA or a refund. He offered a full refund. Over the next week, he wouldn't pay so I gave him a deadline. He responded with, I should file a claim with my insurance company. He claims to be a man of his word but clearly is not and doesn't back his product. Just plays the blame game. I'd buy from a more reputable company. Trac Pac has been around a while, but he bought the company, didn't start it which means quality control may be slipping away from the Trac Pac name.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away. I was quoted one price, charged another. Then when I called to discuss (I was never rude), they said 'let me put you on hold' and then they eventually hung up on me. Twice. I did not get any customer calls but so many spam calls saying 'I'm calling to discuss your recent yelp ad' and how THEIR COMPANY can help me even more. So it seems like it put me on some spam list.

August 1, 2025
Unprompted review
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Rated 1 out of 5 stars

I had a high pressure sales person…

I had a high pressure sales person misrepresent their ad costs. Right off the bat, I was charged hundreds of dollars for"clicks" that do not have any value to me. I had only 2 reviews. Both of them were old. I had a very good review put in the not recommended section. That review was left by a client I've seen for 8 years. I stopped the ad, but left the logo for $30/mo. It's not even worth that much. Not if my reviews are "not recommended."

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Yelp CS sucks

My very best review that I've ever had is hidden and it says one not recommended review which makes it look like somebody left me a bad review for my company. When I called to ask why it's hidden and how to fix it I was told there's nothing that can be done and why do I even care because I have a five star review. I care because when you first look at it it clearly sounds like someone gave me a bad review.

In my line of work I deal with people that are severely depressed and this review is about how I help to save someone's life through my company and if it can help someone else then that's totally worth having it showing. And this idiot that I spoke to was so condescending to me and had the nerve to tell me that there's thousands of other people that use Yelp that have the same problem so what makes me feel so special that I should get mine changed? That was his exact words!

July 29, 2025
Unprompted review

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