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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with subscriptions, highlighting concerns about unexpected charges and a lack of transparency. Consumers report difficulties in canceling their subscriptions, often encountering obstacles and continued billing even after cancellation requests. People also report negative experiences regarding contacting the company, with many noting the absence of effective support channels. The company's website is another source of frustration, with reviewers describing it as difficult to navigate. Furthermore, a significant number of reviewers express concerns about refunds, citing issues with obtaining reimbursement for unwanted charges.

Based on these reviews

Rated 1 out of 5 stars

Hi Mateo, Thank you for following up on this. I sincerely apologize for any confusion here! Scribd, Inc. does not sell books or other products directly, nor do we offer access to physical... See more

Company replied

Rated 1 out of 5 stars

Yet another scammy parasitic company eager to grab your money. Thanks for your honest reviews folks, you saved me from signing up with those.

Company replied

Rated 1 out of 5 stars

Like many others, it seems, I got charged after my free trial even though I'd canceled it. But after no joy getting the money back through PayPal, I figured I may as well go and use the month I'd paid... See more

Company replied

Rated 1 out of 5 stars

If I could give it zero stars, I would. I canceled my Scribd subscription during the trial period, yet they still charged me. When I requested a refund, I provided everything they asked for — the... See more

Company replied

Rated 1 out of 5 stars

Scribd just charged my PayPal account, unauthorized. PayPal is doing nothing about it. I have no clue what service Scribd provides. Update: They asked me to submit a ticket, which was done... See more

Company replied

Rated 1 out of 5 stars

Cancelled before free trial ended, they still charged me! Then it took many back and forth emails to get refund and confirmation of cancellation. Then they charged again the next month, did the same b... See more

Company replied

Rated 1 out of 5 stars

They sent me an email saying that they would remind me when my trial ends. I received an email a week or so later, saying we hope you are enjoying your free trial. Nothing after that. No end of trial... See more

Company replied

Rated 1 out of 5 stars

I never subscribed to scribd not even knew them before I got charged yesterday out of nowhere. I checked if I had an account there, maybe I just didn’t remembered but no, I don’t have one and never tr... See more

Company replied

Rated 1 out of 5 stars

Diabolical, copyright theft on an industrial scale. They absolve themselves by blaming the copyright thieves that have uploaded to the Scribd site. They won't share the contact details of these thieve... See more

Company replied

Rated 1 out of 5 stars

Wish I could rate 0 star. My music sheet in PDF format ended up on scribd.com without my knowledge/consent/authorisation. I reported it and guess what? Nothing happened. Surprise surprise. Look... See more

Rated 1 out of 5 stars

Scribd are thieves. They allow books to remain available on their site even after being informed of breach of copyright, claiming they need various criteria to be fulfilled first. It is, however,... See more

Company replied

Rated 1 out of 5 stars

NOTHING… and I mean NOTHING IN THIS WORLD has sent me into a SPIRAL of WHITE-HOT RAGE like this. First, you make me SIGN UP. Oh, wow, look at me. Typing in my email like a good little soldier, handing... See more

Company replied

Rated 1 out of 5 stars

Worse company.. wife’s been charged £109 for reading one book! She cancelled the free subscription yet still got charged.. they blocked her account after taking the money and the help system said th... See more

Company replied

Rated 1 out of 5 stars

Horrible website and coorporation. Everything they do is horrible, they try to scam with that credit card free trial bs by also having an upload limit daily. If you really want free documents, use a... See more

Rated 1 out of 5 stars

Do not trust this company!!! They say that they honor and take very seriously Copyrights, but at the same time they apologize themselves saying that their personnel do not review the material that is... See more

Company replied

Rated 1 out of 5 stars

After thoroughly reviewing my card statements, I discovered that Scribd had been quietly charging me for almost two years—without a single invoice, notification, newsletter, or even a “we miss you” em... See more

Company replied

Rated 1 out of 5 stars

Prompts users to sign up for an account to download something as simple as a PDF file. As if that wasn't enough, it then wants you to sign up for a subscription service and enter your payment details.... See more

Company replied

Rated 3 out of 5 stars

With my premium subscription I am allowed 3 unlocks per month. However, every book and audio book that I want requires an unlock. So I am very limited in the titles I can download. In the past, it see... See more

Rated 1 out of 5 stars

I cancelled my subscription in 2022 and received a subscription confirmation. The company continues to keep charging me monthly (for 3 years now!). I've sent multiple e-mails but no one is returning m... See more

Company replied

Rated 1 out of 5 stars

When you want to download something from this website, it asked you to make an account then after you wasted a few minuets creating an account they asked you to subscribe to their services.....Greedy... See more

Company replied

Rated 1 out of 5 stars

The site seems to be populated with documents which are usually downloadable for free elsewhere. They have a weirdly aggressive approach to monetising a supposedly ‘free trial’ period. I couldn’t... See more

Company replied

Rated 1 out of 5 stars

If I could put 0 I would. totally dispicable company - take money without you having a subscription. do NOT answer emails - website difficult to use to get refund for unlawful money taken. HORRIBLE H... See more

Rated 1 out of 5 stars

Dishonest, id even say criminal. Don't have dealings. Charged £109 for a service i used for 20 minutes. I didn't see any email reminding me to cancel. They could see I'd not used the service, but re... See more

Company replied

Rated 1 out of 5 stars

Try to take money from my card twice despite the fact that my subscription was cancelled ages. The Police should look into this company. Especially in terms of its payments systems.

Company replied

Rated 1 out of 5 stars

Got charged $12.80 today July 31st (07/31) for the end of the free trial. When I first subscribed I got a confirmation email saying my free trial was started July 1st (07/01). Additionally, the email... See more

Company replied

Rated 1 out of 5 stars

I joined today because I wanted to read a particular textbook. When I downloaded the book I found that it only contained the cover and contents pages and not the actual book. Therefore I cancelled im... See more

Rated 1 out of 5 stars

It requires five uploads, but after that, you can't download anything. The download carousel spins for hours, and if you reload the page, it requires five more uploads. Simply a rip-off.

Company replied

Rated 1 out of 5 stars

I used to have an account but cancelled it in 2022. The account is now inactive. In the past two months, however, I have been charged for monthly subscriptions despite the fact that my account is inac... See more

Company replied

Rated 1 out of 5 stars

Pure piracy: I see full books of my publishing house, illegal. Seems like fun to download our books for free, but we invested lots of real money and time to make these publications happen.

Company replied

Rated 1 out of 5 stars

Scribed offers a free trial. What they don't mention is that it costs $29 (US?) to unsubscribe. So glad I had the foresight to check the process before subscribing. This is misleading and dishonest an... See more

Company replied

Rated 1 out of 5 stars

Impossible to log in to cancel subscription, thank God for Pay Pal to block future payments Costs $14.95 AUS a month and $29 US to cancel (according to another review) Stay well away

Company replied

Rated 1 out of 5 stars

I cancelled my subscription 11/2024 and even got a subscription confirmation. However, they still debit the monthly amount from my account and do not respond to my mails. I don't know what to do. (Fro... See more

Company replied

Rated 1 out of 5 stars

this app has irrated me soo much by having an ad every second . which is not allowing me to study . very bad app not recommended never using it again

Company replied

Rated 1 out of 5 stars

BEWARE. Don't know how I got "subscribed" and it was impossible to figure out how the charges were started on my account. Had to ask for a merchant block on my credit card to assure recurring charge... See more

Company replied

Rated 1 out of 5 stars

this kind of people just need to stop breathing. waste of air and food. I am a technician. I need to look up alot of manuals so I can HELP people who are in serious trouble. scribd has made s... See more

Company replied

Rated 1 out of 5 stars

Scribd’s business model is a masterclass in exploitation disguised as access. For years, they accepted uploads from the public—copyrighted or not—without verifying ownership, and quietly built... See more

Company replied

Rated 1 out of 5 stars

Don´t use it, its a scam. Every single document that I downloaded was incomplete or had most pages blank. A waste of money.

Company replied

Rated 1 out of 5 stars

Cancelled my subscription August 22 and received a confirmation email. They have continued to bill me.

Company replied

Rated 3 out of 5 stars

I have mixed feelings- I love having various audiobooks to listen too- my kids and I listen to a lot affordably. The downside is it’s NOT unlimited. Pretty much monthly we have books removed from our... See more

Company replied

Rated 3 out of 5 stars

I have purchased a 1 year subscription as a gift for my sisters birthday. The email with the activation code hasn't arrived, I've contacted the support and received no answer for more than 3 days no... See more

Company replied

Rated 1 out of 5 stars

Absolutely scum! Scammers through and through. Tried getting in touch with support, heard nothing. Went through paypal, says the purchase was authorised I cancelled well within the first few days of... See more

Company replied

Rated 3 out of 5 stars

I didn't ever use their services (whatever they are), just logged on once with my google account and now I see in my card statement that they charge me for $8.99! For what? UPD. Created request #... See more

Company replied

Rated 1 out of 5 stars

TOTAL SCAM! I'd cancelled within my trial period and they STILL charged me for two months (during which I didn't touch my account as I had cancelled during the trial period)!! THEY ARE ROBBERS. As oth... See more

Rated 1 out of 5 stars

Ladrones profesionales. Ofrecen una suscripción gratuita de un mes, indicando que antes de cobrarte te avisarán del fin de esta. Pero intentan el cobro al poco tiempo. Cuando intentas entrar en tu c... See more

Rated 1 out of 5 stars

horrible experience, they shove ads every 30 secs on any viewing doc, and all of their ads are 30seconds..they dont let user do anything at peace..using their software is a nightmare and i hope they r... See more

Company replied

Rated 1 out of 5 stars

An ALL capitals…GONG SHOW!!! I just went to this website for the first time. An out of print book is unavailable on the Internet Archive and Amazon wants an exorbitant price to buy a used... See more

Rated 1 out of 5 stars

I subscribed to Scribd thinking it was a flexible and user-friendly service. Unfortunately, canceling my subscription was anything but. Despite trying to cancel, they arbitrarily set the cancellation... See more

Company replied

Rated 1 out of 5 stars

We were loyal Scribd users for years and even found it to be a great value when it became Everand. But over time, the service has declined significantly. We paid for an “unlimited” subscription, on... See more

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Company details

  1. Software Company

Written by the company

Explore over 170 million documents and counting from a global community of users. Find and upload text on every topic and niche, including research papers, official government documents, user manuals, and more! Our monthly subscription starts at just $11.99 USD and automatically renews unless the subscription is canceled at least 24 hours prior to the next billing date. A Scribd monthly subscription also includes access to Everand (ebooks, audiobooks, and more) and SlideShare (presentations and professional content). Please visit our Help Center for answers to frequently asked questions and the option to connect with our support team for further assistance: https://support.scribd.com/hc/categories/360005188511


Contact info

1.2

Bad

TrustScore 1 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Avoid this company

Yet another scammy parasitic company eager to grab your money. Thanks for your honest reviews folks, you saved me from signing up with those.

October 16, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi Vittu, we're truly sorry if we're not the right fit for you! We'd love the chance to address any questions or concerns that you may have, so please don't hesitate to contact our support team using this link: http://bit.ly/social-support-help. Thank you! -MW

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Rated 1 out of 5 stars

Hi Mateo,

Hi Mateo,

Thank you for following up on this. I sincerely apologize for any confusion here!

Scribd, Inc. does not sell books or other products directly, nor do we offer access to physical copies of books. Scribd, Inc. only provides a subscription service that offers digital access to content on all three of our products: Scribd, Everand, and SlideShare.

Please note that since another company made the charge, and you must contact that company directly for help. Thanks again, and have a wonderful day!
Best regards,
Monika W.
Almost a month after I tried to get my neuroscience book this is what they replied to my email, the books seller refused to send me the ebook or my money back. It is disappointing to see no one is taking responsibility, avoid like the plague

October 15, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there, thanks for leaving your feedback. We are so sorry for any convenience. While we understand the disappointment we are unable to refund charges made through another company. Your feedback has been passed along to our team. Thank you and have a great rest of your day!

Rated 1 out of 5 stars

Don´t use it

Don´t use it, its a scam. Every single document that I downloaded was incomplete or had most pages blank. A waste of money.

October 8, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi there, Thanks for reaching out. We would be happy to look into this for you. Please submit a ticket directly at http://bit.ly/social-support-help
We will be actively monitoring our inbox for your ticket. Thank you!

Rated 1 out of 5 stars

Not honoring cancellation

Cancelled my subscription August 22 and received a confirmation email. They have continued to bill me.

October 7, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there!

We're truly sorry for any trouble here, but we are unable to bill members once a subscription has been successfully canceled. It's possible that there may be another account involved, but we're happy to help!

If you've been billed after canceling a, please open a ticket with our support team using this link, and be sure to include a screenshot showing the full transaction details as well: http://bit.ly/social-support-help.

We'll gladly investigate this on our end, and provide any assistance needed. Thanks! -MW

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Rated 1 out of 5 stars

Scribd just charged my PayPal account

Scribd just charged my PayPal account, unauthorized. PayPal is doing nothing about it. I have no clue what service Scribd provides.

Update:
They asked me to submit a ticket, which was done multiple times 2 days ago.

October 4, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi there, Thanks for reaching out. We would be happy to look into this for you. Please submit a ticket directly at http://bit.ly/social-support-help
We will be actively monitoring our inbox for your ticket. Thank you!


UPDATE:
Hello again, thanks for the update. If a ticket has been submitted, one of our trusted agents will get back to you as soon as possible. You can also provide the 7 digit ticket number here and we can look into this ticket for you. Thanks! -GT

Rated 1 out of 5 stars

Scribd Built Its Business on Your Generosity—Now They Sell It Back to You

Scribd’s business model is a masterclass in exploitation disguised as access. For years, they accepted uploads from the public—copyrighted or not—without verifying ownership, and quietly built a massive inventory of books, documents, and creative work. Now, under the legal shield of the DMCA, they’ve repackaged that content into an $11.99/month subscription. Essentially, the books you uploaded for free are being sold back to you.

This isn’t just a technical loophole—it’s a betrayal of creative trust. Scribd didn’t build a library; they harvested one. And now they monetize it without compensating the original contributors, many of whom never consented to commercial use.

The billing complaints across the internet only reinforce the pattern: unauthorized charges, confusing cancellation flows, and a lack of transparency. These aren’t isolated incidents—they’re systemic. Scribd’s customer service responses often feel like scripted deflections rather than genuine attempts to resolve issues.

If you support this kind of business model, understand what you're endorsing: a platform that profits from ambiguity, user naivety, and the unpaid labor of creators. You gave them the content, and now you’re paying to access your own generosity. You get what you pay for—and in this case, what you deserve.

Addendum: notice how Scribd's reply below has absolutely no connection with the content of this review, which illustrates their pattern of ignorance.

May 31, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello Stephen,

We understand if you have any concerns here, and we're always open to feedback or suggestion related to content that you've located across our platform.

If you could update your review here with the latest ticket # then we'll ensure it gets escalated to the proper team for further review! -MW

UPDATE:
Hi there, Thanks for the reply and we apologize for the confusion. We thank you for your feedback and can assure you it has been passed along to our team. Should you have any other questions or concerns, please submit a ticket directly at http://bit.ly/social-support-help. Thank you!

Rated 1 out of 5 stars

Scribd has stolen my money.

Like many others, it seems, I got charged after my free trial even though I'd canceled it. But after no joy getting the money back through PayPal, I figured I may as well go and use the month I'd paid for. However, got to the Scribd website to find that it says the payment wasn't processed correctly and therefore I can't access anything. Both PayPal and my bank show that the money has come out, so Scribd definitely has it. I emailed Scribd about it, and despite their promise to try and respond to everything within 24 hours, I've gotten no response. So Scribd has just stolen my money. Awful, scummy company. Don't even do the free trial, it's not worth it.

September 16, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi Jamie,

We're truly sorry for any trouble here, but we are unable to bill members once a subscription has been successfully canceled. It's possible that there may be another account involved, but we're happy to help!

If you've been billed after canceling a, please open a ticket with our support team using this link, and be sure to include a screenshot showing the full transaction details as well: http://bit.ly/social-support-help.

We'll gladly investigate this on our end, and provide any assistance needed. Thanks! -MW

Rated 1 out of 5 stars

Asked me to sign up just to be hit with…

Asked me to sign up just to be hit with a subscription screen

October 2, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there, we're so sorry for any confusion here!

We do offer some free features, like publishing and sharing documents on Scribd or Slideshare. Many documents are free to read on Scribd or Slideshare in their entirety, though in some cases, full versions of documents may only be visible to subscribers.

However, it's important to note that you will need a subscription if you’d like to download documents on Scribd and Slideshare, and to access Everand’s premium library of books, audiobooks, news, and magazines.

If you have any questions about this, please don't hesitate to contact our support team using this link and we'll be happy to help: http://bit.ly/social-support-help.

Thanks again! -MW

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Rated 1 out of 5 stars

Unusable without subscription

Absolutely unusable without subscribing. Adverts plague the website and prevent any sort of meaningful reading without handing over information.

September 29, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi there, Thanks for reaching out. We would be happy to look into this for you. Please submit a ticket directly at http://bit.ly/social-support-help
We will be actively monitoring our inbox for your ticket. Thank you!

Rated 1 out of 5 stars

worth of 0 stars. A fraudulent company. DO NOT BUY A SUBSCRIPTION

If I could give it zero stars, I would. I canceled my Scribd subscription during the trial period, yet they still charged me. When I requested a refund, I provided everything they asked for — the full 9-digit Scribd order number, the merchant order ID from Apple Pay, screenshots, and account details.

Instead of refunding me, customer service agent ShaQuetia C. dragged me through an email chain of over 12 emails, constantly pretending they didn’t receive my proof or claiming the order number was “incomplete” — even after I spelled it out in plain text.

This was not an accident. It was deliberate runaround. Scribd will not give you your money back, no matter what proof you send. Their practices are dishonest and predatory. Avoid this company at all costs.

September 28, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi Peter, Thank you for leaving your feedback. We are sorry to hear of the frustration you experienced. All of your feedback has been passed along to our team. Should you need any further assistance, please do not hesitate to let us know. Thanks!

Rated 1 out of 5 stars

side eye

NOTHING… and I mean NOTHING IN THIS WORLD has sent me into a SPIRAL of WHITE-HOT RAGE like this. First, you make me SIGN UP. Oh, wow, look at me. Typing in my email like a good little soldier, handing over my INFORMATION. And then. THEN. You hit me with a SUBSCRIBE TO DOWNLOAD. Oh, are you KIDDING ME?! Are you actually, in the year of our lord, pulling this NONSENSE? What am I signing up for, huh? What? AIR?? INVISIBLE CONTENT?? HOPES AND DREAMS??? You gave me NOTHING. NOTHING! And you expect me to smile through this abuse like a DUMB LITTLE SUBSCRIPTION CLOWN?! Absolutely not. Respect your users ffs.

September 25, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi Tamara, thank you for taking time to share your feedback with us - though we're sorry for any inconvenience!

Scribd, Inc. oversees three unique products: Everand is your home for ebooks and audiobooks; Scribd is a digital document library for community-uploaded content; Slideshare is a presentation sharing platform for professionals and academics. All three of our services can be accessed through one account, making switching between these products easy — you only need one subscription to use the premium features of Everand, Scribd and Slideshare.

We do offer some free features, like publishing and sharing documents on Scribd or Slideshare. Many documents are free to read on Scribd or Slideshare in their entirety, though in some cases, full versions of documents may only be visible to subscribers.

However, you are correct that you will need a subscription if you’d like to download documents on Scribd and Slideshare, and to access Everand’s library.

If you have any other questions about this, we're here to help so please don't hesitate to open a ticket with our support team using this link: http://bit.ly/social-support-help.

Thanks again! -MW

Rated 1 out of 5 stars

It requires five uploads

It requires five uploads, but after that, you can't download anything. The download carousel spins for hours, and if you reload the page, it requires five more uploads.
Simply a rip-off.

September 15, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi there, Thanks for reaching out. We would be happy to look into this for you. Please submit a ticket directly at http://bit.ly/social-support-help
We will be actively monitoring our inbox for your ticket. Thank you!

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Rated 1 out of 5 stars

Scribd is a liar. Don't sign-up

They asked to signup to download any document but then they ask to subscribe any plan to download the PDF.

September 7, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi there, Thanks for reaching out. We would be happy to look into this for you. Please submit a ticket directly at http://bit.ly/social-support-help
We will be actively monitoring our inbox for your ticket. Thank you!

Rated 1 out of 5 stars

Deliberately misleading

Prompts users to sign up for an account to download something as simple as a PDF file. As if that wasn't enough, it then wants you to sign up for a subscription service and enter your payment details.

September 3, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there, thank you for sharing your feedback with us! We're sorry for any inconvenience here.

Scribd, Inc. oversees three unique products: Everand is your home for ebooks and audiobooks; Scribd is a digital document library for community-uploaded content; SlideShare is a collection of community-uploaded presentations and professional content. All three of our services can be accessed through one account, making switching between these products easy.

We do offer some free features, like publishing and sharing documents on Scribd or SlideShare. Many documents are free to read on Scribd or SlideShare in their entirety, though in some cases, full versions of documents may only be visible to subscribers.

You will need a subscription if you’d like to download documents on Scribd and SlideShare, and to access Everand’s library. You can check us out by signing up for a free trial here. Please note, you may encounter limits on how many documents can be downloaded during a subscription trial period. 

We hope that helps, but don't hesitate to contact our support team with any other questions: http://bit.ly/social-support-help.

Thanks again! -MW

Rated 1 out of 5 stars

Real thieves watch out for these thieves

September 1, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there, thanks for leaving your feedback! If there is something we can assist with, feel free to reach out to us directly at http://bit.ly/social-support-help
We will be actively monitoring our inbox for your ticket. Thank you!

Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE

Full of pubs, really bad website in general and does not work properly. I highly discourage this website. DO NOT USE THIS

August 28, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there, we're so sorry if you've run into issues using the Scribd.com website and we'd love to help with this.

If you could open a ticket using the form on this link, and provide some details on this issue, a member of our support team would be happy to look into this: http://bit.ly/social-support-help.

Thank you! -MW

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Rated 1 out of 5 stars

Continued charges despite cancelled perscription!

I cancelled my subscription in 2022 and received a subscription confirmation. The company continues to keep charging me monthly (for 3 years now!). I've sent multiple e-mails but no one is returning my messages. I'm planning to report them to the better business bureau. This is terrible.

August 26, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hello there, Paulina! We're truly sorry for any trouble here and we understand your concerns about being billed, so we want to make this right.

Since we cannot bill you for a canceled subscription, it sounds like the charges are linked to either an unsuccessful cancelation, or there's another account we need to locate.

Since you've contacted us via email, can you please update your review here to include your 7-digit ticket number?

Alternatively, you can open a new ticket with our support team using this link: http://bit.ly/social-support-help.

Please be sure to include a screenshot showing the full transaction details as well.

We'll gladly investigate this on our end, and provide any assistance needed. Thanks again! -MW

Rated 1 out of 5 stars

When you want to download something…

When you want to download something from this website, it asked you to make an account then after you wasted a few minuets creating an account they asked you to subscribe to their services.....Greedy AF!

August 26, 2025
Unprompted review
Scribd logo

Reply from Scribd

Hi there, thanks for reaching out!
While a variety of free features like document uploads on Scribd or SlideShare come with a basic account, a subscription is necessary to unlock premium access to all products.
Most documents require a subscription to download and we'll automatically check the document and your account to prompt payment (if necessary). You may also encounter limits on how many documents can be downloaded during a subscription trial period. Check out our Subscription FAQs for more information: https://support.scribd.com/hc/sections/202246306. Thanks! -GT

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